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    #16
    hopefully this works?
    Attached Files

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      #17
      Originally posted by Captjake View Post
      hopefully this works?
      Thanks, our developer checked your log file, and noticed the error showed in your log file was a bit strange, so we need more information regarding this issue. Please screen record the whole process, from starting the Player and play, etc.. You can upload the recorded video to our FTP server, thanks again.

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        #18
        I filmed a video with my phone. I hope that's what you meant. Not sure where your FTP server is.
        update....I found a bad cord connecting my hdd.
        Seems to work fine now.
        Love the new sorting features!
        Last edited by Captjake; 11-28-2019, 05:18 PM.

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          #19
          Originally posted by Captjake View Post
          I filmed a video with my phone. I hope that's what you meant. Not sure where your FTP server is.
          update....I found a bad cord connecting my hdd.
          Seems to work fine now.
          Love the new sorting features!
          Okay, thank you for the update. Glad it works now.

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            #20
            Updated to the new 6.0.0.7 unable to delete TV shows and the root file.
            Able to in movies folder which is awesome!
            ​​​​​​

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              #21
              Originally posted by Captjake View Post
              Updated to the new 6.0.0.7 unable to delete TV shows and the root file.
              ​​​​​​
              Thank you for the report, we will fix it as soon as possible.

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                #22
                Please update to the latest version and try again, thanks!

                Wilson
                Please post your logs the default location is:
                For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                Please use attachment button and attach your most recent, Internal log and post right here.
                If it's the burning issue, please also attach burn log.

                Thanks!

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