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  • #31
    This one has stumped me, and I'm not sure whether it's a DVDFab error or a faulty disc.

    I have a copy of Everest - this version: https://www.amazon.co.uk/EVEREST-4K-...dp/B01MTD61SV/

    When I try to open it using Passkey, or Media Player 5, it is reported as being opened successfully.

    The Universal loading image appears, but after that it goes to a black screen and won't load any of the video files.

    If I try to play the film using a different player having opened in Passkey, I get the same error messages that I would get if the disc had not been unlocked at all.

    I'm not sure if there's any way of checking whether this is being decrypted properly, or whether there's some decryption issue but Passkey thinks it has been successful.

    Log attached from a couple of attempts to open it. Many thanks for your advice!

    Code:
    0m 02.98s: Drive F media add.
     0m 02.98s: opening drive F
     0m 02.98s: opened i/o
     0m 02.98s: Supports Hybrid discs: YES
     0m 02.99s: currentProfile: 64
     0m 02.99s: bd set region ?
     0m 02.99s: got media type 15
     0m 02.99s: got max lba 32548447
     0m 03.00s: internal path D:/BDMV/
     0m 03.19s: aacs 1 bd+ 0
     0m 03.19s: read index.bdmv begin
     0m 03.52s: got disc type 40
     0m 03.52s: type UHD BDMV
     0m 03.52s: volume label EVEREST
     0m 03.78s: got bdmv
     0m 04.02s: blu-ray E8E9091440AF963FCE1876704D63F89CDB1F30FB
     0m 04.67s: cert BEE=0x00 same
     0m 04.67s: set server id = 1
     0m 05.45s: main playlist 00000.mpls
     0m 05.45s: selected region B
     0m 05.45s: bd set region B
     0m 05.45s: got vuk
     0m 05.83s: got unit key 1
     0m 05.84s: blupath: movie disc
     0m 06.16s: full disc copy/play is supported
     0m 06.18s: read index.bdmv begin
     0m 06.33s: got bdmv
     0m 06.33s: got extended bdinfo
     0m 06.33s: opened blu-ray
     0m 06.77s: bd set region ?
     0m 06.79s: internal path F:/BDMV/
     0m 06.80s: aacs 1 bd+ 0
     0m 06.80s: read index.bdmv begin
     0m 18.83s: got bdmv
     0m 19.57s: blu-ray C02714AA2459052411A0111C0EC6B746A1EA901A
     0m 20.18s: cert BEE=0x80 same
     0m 20.18s: set server id = 1
     0m 32.58s: got agid 0
     0m 32.62s: sent host cert chal
     0m 32.62s: got drive cert chal
     0m 32.62s: BEC 1
     0m 32.62s: DRIVE_VENDOR 0x0073
     0m 32.67s: got drive key
     0m 32.68s: got host key signature
     0m 32.68s: verified drive signature
     0m 32.68s: verified host signature
     0m 32.73s: sent host signature and key point
     0m 32.73s: got bus key
     0m 33.46s: got volume id
     0m 33.46s: got volume id mac
     0m 33.46s: volume id is correct
     0m 33.46s: got vid
     0m 33.46s: got agid 0
     0m 33.50s: sent host cert chal
     0m 33.51s: got drive cert chal
     0m 33.51s: BEC 1
     0m 33.51s: DRIVE_VENDOR 0x0073
     0m 33.56s: got drive key
     0m 33.57s: got host key signature
     0m 33.57s: verified drive signature
     0m 33.57s: verified host signature
     0m 33.62s: sent host signature and key point
     0m 33.63s: got bus key
     0m 33.63s: set server id = 1
     0m 34.25s: got vuk
     0m 34.25s: got agid 0
     0m 34.29s: sent host cert chal
     0m 34.30s: got drive cert chal
     0m 34.30s: BEC 1
     0m 34.30s: DRIVE_VENDOR 0x0073
     0m 34.30s: AACS bus encryption is enabled
     0m 34.35s: got drive key
     0m 34.35s: got host key signature
     0m 34.36s: verified drive signature
     0m 34.36s: verified host signature
     0m 34.41s: sent host signature and key point
     0m 34.41s: got bus key
     0m 34.41s: start got bus key
     0m 34.42s: got data key
     0m 34.80s: got unit key 1
     0m 34.80s: blupath: movie disc
     0m 35.13s: read index.bdmv begin
     0m 47.07s: got bdmv
     0m 47.07s: got extended bdinfo
     0m 47.07s: opened blu-ray
     3m 05.37s: Drive F media remove.
     3m 47.84s: Drive F media add.
     3m 47.84s: opening drive F
     3m 47.84s: opened i/o
     3m 47.84s: Supports Hybrid discs: YES
     3m 47.84s: currentProfile: 64
     3m 47.84s: got media type 15
     3m 47.84s: got max lba 32548447
     3m 48.81s: got disc type 40
     3m 48.81s: type UHD BDMV
     3m 48.81s: volume label EVEREST
     3m 48.82s: bd set region ?
     3m 48.84s: internal path F:/BDMV/
     3m 48.85s: aacs 1 bd+ 0
     3m 48.86s: read index.bdmv begin
     4m 01.03s: got bdmv
     4m 01.73s: blu-ray C02714AA2459052411A0111C0EC6B746A1EA901A
     4m 02.36s: cert BEE=0x80 same
     4m 02.36s: set server id = 1
     4m 20.49s: got agid 0
     4m 20.53s: sent host cert chal
     4m 20.54s: got drive cert chal
     4m 20.54s: BEC 1
     4m 20.54s: DRIVE_VENDOR 0x0073
     4m 20.59s: got drive key
     4m 20.59s: got host key signature
     4m 20.59s: verified drive signature
     4m 20.60s: verified host signature
     4m 20.65s: sent host signature and key point
     4m 20.65s: got bus key
     4m 21.30s: got volume id
     4m 21.30s: got volume id mac
     4m 21.30s: volume id is correct
     4m 21.31s: got vid
     4m 21.31s: set server id = 1
     4m 22.62s: got vuk
     4m 22.62s: got agid 0
     4m 22.66s: sent host cert chal
     4m 22.67s: got drive cert chal
     4m 22.67s: BEC 1
     4m 22.67s: DRIVE_VENDOR 0x0073
     4m 22.67s: AACS bus encryption is enabled
     4m 22.72s: got drive key
     4m 22.72s: got host key signature
     4m 22.72s: verified drive signature
     4m 22.73s: verified host signature
     4m 22.78s: sent host signature and key point
     4m 22.78s: got bus key
     4m 22.78s: start got bus key
     4m 22.78s: got data key
     4m 23.15s: got unit key 1
     4m 23.15s: blupath: movie disc
     4m 23.46s: read index.bdmv begin
     4m 35.31s: got bdmv
     4m 35.32s: got extended bdinfo
     4m 35.32s: opened blu-ray
     7m 19.45s: Drive F media remove.

    Comment


    • #32
      Originally posted by RLacey View Post
      This one has stumped me, and I'm not sure whether it's a DVDFab error or a faulty disc.

      I have a copy of Everest - this version: https://www.amazon.co.uk/EVEREST-4K-...dp/B01MTD61SV/

      When I try to open it using Passkey, or Media Player 5, it is reported as being opened successfully.

      The Universal loading image appears, but after that it goes to a black screen and won't load any of the video files.

      If I try to play the film using a different player having opened in Passkey, I get the same error messages that I would get if the disc had not been unlocked at all.

      I'm not sure if there's any way of checking whether this is being decrypted properly, or whether there's some decryption issue but Passkey thinks it has been successful.

      Log attached from a couple of attempts to open it. Many thanks for your advice!

      Code:
      0m 02.98s: Drive F media add.
      0m 02.98s: opening drive F
      0m 02.98s: opened i/o
      0m 02.98s: Supports Hybrid discs: YES
      0m 02.99s: currentProfile: 64
      0m 02.99s: bd set region ?
      0m 02.99s: got media type 15
      0m 02.99s: got max lba 32548447
      0m 03.00s: internal path D:/BDMV/
      0m 03.19s: aacs 1 bd+ 0
      0m 03.19s: read index.bdmv begin
      0m 03.52s: got disc type 40
      0m 03.52s: type UHD BDMV
      0m 03.52s: volume label EVEREST
      0m 03.78s: got bdmv
      0m 04.02s: blu-ray E8E9091440AF963FCE1876704D63F89CDB1F30FB
      0m 04.67s: cert BEE=0x00 same
      0m 04.67s: set server id = 1
      0m 05.45s: main playlist 00000.mpls
      0m 05.45s: selected region B
      0m 05.45s: bd set region B
      0m 05.45s: got vuk
      0m 05.83s: got unit key 1
      0m 05.84s: blupath: movie disc
      0m 06.16s: full disc copy/play is supported
      0m 06.18s: read index.bdmv begin
      0m 06.33s: got bdmv
      0m 06.33s: got extended bdinfo
      0m 06.33s: opened blu-ray
      0m 06.77s: bd set region ?
      0m 06.79s: internal path F:/BDMV/
      0m 06.80s: aacs 1 bd+ 0
      0m 06.80s: read index.bdmv begin
      0m 18.83s: got bdmv
      0m 19.57s: blu-ray C02714AA2459052411A0111C0EC6B746A1EA901A
      0m 20.18s: cert BEE=0x80 same
      0m 20.18s: set server id = 1
      0m 32.58s: got agid 0
      0m 32.62s: sent host cert chal
      0m 32.62s: got drive cert chal
      0m 32.62s: BEC 1
      0m 32.62s: DRIVE_VENDOR 0x0073
      0m 32.67s: got drive key
      0m 32.68s: got host key signature
      0m 32.68s: verified drive signature
      0m 32.68s: verified host signature
      0m 32.73s: sent host signature and key point
      0m 32.73s: got bus key
      0m 33.46s: got volume id
      0m 33.46s: got volume id mac
      0m 33.46s: volume id is correct
      0m 33.46s: got vid
      0m 33.46s: got agid 0
      0m 33.50s: sent host cert chal
      0m 33.51s: got drive cert chal
      0m 33.51s: BEC 1
      0m 33.51s: DRIVE_VENDOR 0x0073
      0m 33.56s: got drive key
      0m 33.57s: got host key signature
      0m 33.57s: verified drive signature
      0m 33.57s: verified host signature
      0m 33.62s: sent host signature and key point
      0m 33.63s: got bus key
      0m 33.63s: set server id = 1
      0m 34.25s: got vuk
      0m 34.25s: got agid 0
      0m 34.29s: sent host cert chal
      0m 34.30s: got drive cert chal
      0m 34.30s: BEC 1
      0m 34.30s: DRIVE_VENDOR 0x0073
      0m 34.30s: AACS bus encryption is enabled
      0m 34.35s: got drive key
      0m 34.35s: got host key signature
      0m 34.36s: verified drive signature
      0m 34.36s: verified host signature
      0m 34.41s: sent host signature and key point
      0m 34.41s: got bus key
      0m 34.41s: start got bus key
      0m 34.42s: got data key
      0m 34.80s: got unit key 1
      0m 34.80s: blupath: movie disc
      0m 35.13s: read index.bdmv begin
      0m 47.07s: got bdmv
      0m 47.07s: got extended bdinfo
      0m 47.07s: opened blu-ray
      3m 05.37s: Drive F media remove.
      3m 47.84s: Drive F media add.
      3m 47.84s: opening drive F
      3m 47.84s: opened i/o
      3m 47.84s: Supports Hybrid discs: YES
      3m 47.84s: currentProfile: 64
      3m 47.84s: got media type 15
      3m 47.84s: got max lba 32548447
      3m 48.81s: got disc type 40
      3m 48.81s: type UHD BDMV
      3m 48.81s: volume label EVEREST
      3m 48.82s: bd set region ?
      3m 48.84s: internal path F:/BDMV/
      3m 48.85s: aacs 1 bd+ 0
      3m 48.86s: read index.bdmv begin
      4m 01.03s: got bdmv
      4m 01.73s: blu-ray C02714AA2459052411A0111C0EC6B746A1EA901A
      4m 02.36s: cert BEE=0x80 same
      4m 02.36s: set server id = 1
      4m 20.49s: got agid 0
      4m 20.53s: sent host cert chal
      4m 20.54s: got drive cert chal
      4m 20.54s: BEC 1
      4m 20.54s: DRIVE_VENDOR 0x0073
      4m 20.59s: got drive key
      4m 20.59s: got host key signature
      4m 20.59s: verified drive signature
      4m 20.60s: verified host signature
      4m 20.65s: sent host signature and key point
      4m 20.65s: got bus key
      4m 21.30s: got volume id
      4m 21.30s: got volume id mac
      4m 21.30s: volume id is correct
      4m 21.31s: got vid
      4m 21.31s: set server id = 1
      4m 22.62s: got vuk
      4m 22.62s: got agid 0
      4m 22.66s: sent host cert chal
      4m 22.67s: got drive cert chal
      4m 22.67s: BEC 1
      4m 22.67s: DRIVE_VENDOR 0x0073
      4m 22.67s: AACS bus encryption is enabled
      4m 22.72s: got drive key
      4m 22.72s: got host key signature
      4m 22.72s: verified drive signature
      4m 22.73s: verified host signature
      4m 22.78s: sent host signature and key point
      4m 22.78s: got bus key
      4m 22.78s: start got bus key
      4m 22.78s: got data key
      4m 23.15s: got unit key 1
      4m 23.15s: blupath: movie disc
      4m 23.46s: read index.bdmv begin
      4m 35.31s: got bdmv
      4m 35.32s: got extended bdinfo
      4m 35.32s: opened blu-ray
      7m 19.45s: Drive F media remove.
      Hi,

      Please upload all the files of the original disc except *.m2ts files, thanks!

      Wilson
      Please post your logs the default location is:
      For DVDFab9_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab9\Log
      For DVDFab10_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab10\Log
      For Mac: /User/User name/Documents/DVDFab10/Log
      Please use attachment button and attach your most recent, Internal log and post right here.
      If it's the burning issue, please also attach burn log.

      Thanks!

      Comment


      • #33
        When I try to attach a zip file containing the files you want, it gives me an error on the forum, even though it's <5mb in size. Is there an alternative destination to send the files?

        Thanks!
        Last edited by RLacey; 02-12-2019, 08:47 PM.

        Comment


        • #34
          Originally posted by RLacey View Post
          When I try to attach a zip file containing the files you want, it gives me an error on the forum, even though it's <5mb in size. Is there an alternative destination to send the files?

          Thanks!
          Hi, I sent you a PM, please check it out, thanks.
          User Manual for DVDFab v10 (pdf)

          DVDFab log default location:
          For Windows: C:\Users\User Name\Documents\DVDFab10\Log
          For Mac: Finder> Documents> DVDFab10> Log

          DVDFab Player 5:
          For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

          Comment


          • #35
            It seems to be working now with 9.3.3.6 - not sure what if anything changed, but many thanks!

            Comment


            • #36
              This is an error that I haven't seen before...

              With the Mission: Impossible Fallout UK UHD release ( https://www.amazon.co.uk/Mission-Imp...dp/B07FQ2SJS6/ ), when I try to open the disc in either Passkey or Media Player 5 I get the error message "Your current drive is not supported. Please switch to a UHD-friendly drive that does not require AACS 2.0 authentication and then try again."

              This is strange, because the exact same drive opens all my other UHDs (thanks to all the help you've given me) without any issues. Even more weirdly, I did get it to open this disc the grand total of once, though it appears to have stopped working now. For other UHDs it continues to work fine. For reference, I'm using an ASUS BW-16D1HT drive with the 3.02 firmware.

              Here's the log extract. I can't find the one where it worked, but I attach the complete log in case that's helpful. Any help you may be able to provide would be much appreciated!

              Thanks.


              Code:
               2m 42.31s: Drive F media add.
               2m 42.31s: opening drive F
               2m 42.31s: opened i/o
               2m 42.31s: Supports Hybrid discs: YES
               2m 42.32s: currentProfile: 64
               2m 42.32s: got media type 15
               2m 42.32s: got max lba 47655807
               2m 43.22s: got disc type 40
               2m 43.22s: type UHD BDMV
               2m 43.22s: volume label MISSION IMPOSSIBLE FALLOUT
               2m 43.22s: bd set region ?
               2m 43.23s: internal path F:/BDMV/
               2m 43.50s: aacs 1 bd+ 0
               2m 43.50s: read index.bdmv begin
               2m 45.86s: BD Playlist Open Error 00078.mpls
               2m 45.94s: BD Playlist Open Error 00087.mpls
               2m 46.02s: BD Playlist Open Error 00099.mpls
               2m 46.10s: BD Playlist Open Error 00098.mpls
               2m 46.18s: BD Playlist Open Error 00063.mpls
               2m 46.25s: BD Playlist Open Error 00096.mpls
               2m 46.33s: BD Playlist Open Error 00092.mpls
               2m 46.41s: BD Playlist Open Error 00106.mpls
               2m 46.49s: BD Playlist Open Error 00091.mpls
               2m 46.57s: BD Playlist Open Error 00105.mpls
               2m 46.65s: BD Playlist Open Error 00054.mpls
               2m 46.77s: BD Playlist Open Error 00090.mpls
               2m 46.85s: BD Playlist Open Error 00104.mpls
               2m 46.93s: BD Playlist Open Error 00089.mpls
               2m 47.04s: BD Playlist Open Error 00088.mpls
               2m 47.12s: BD Playlist Open Error 00085.mpls
               2m 47.20s: BD Playlist Open Error 00084.mpls
               2m 47.28s: BD Playlist Open Error 00059.mpls
               2m 47.35s: BD Playlist Open Error 00083.mpls
               2m 47.43s: BD Playlist Open Error 00082.mpls
               2m 47.51s: BD Playlist Open Error 00093.mpls
               2m 47.59s: BD Playlist Open Error 00081.mpls
               2m 47.67s: BD Playlist Open Error 00080.mpls
               2m 47.75s: BD Playlist Open Error 00077.mpls
               2m 47.84s: BD Playlist Open Error 00076.mpls
               2m 47.92s: BD Playlist Open Error 00075.mpls
               2m 47.99s: BD Playlist Open Error 00074.mpls
               2m 48.07s: BD Playlist Open Error 00073.mpls
               2m 48.16s: BD Playlist Open Error 00069.mpls
               2m 48.24s: BD Playlist Open Error 00071.mpls
               2m 48.32s: BD Playlist Open Error 00072.mpls
               2m 48.40s: BD Playlist Open Error 00070.mpls
               2m 48.48s: BD Playlist Open Error 00068.mpls
               2m 48.59s: BD Playlist Open Error 00020.mpls
               2m 48.67s: BD Playlist Open Error 00067.mpls
               2m 48.75s: BD Playlist Open Error 00065.mpls
               2m 48.84s: BD Playlist Open Error 00066.mpls
               2m 48.95s: BD Playlist Open Error 00064.mpls
               2m 49.06s: BD Playlist Open Error 00062.mpls
               2m 49.14s: BD Playlist Open Error 00061.mpls
               2m 49.21s: BD Playlist Open Error 00094.mpls
               2m 49.30s: BD Playlist Open Error 00095.mpls
               2m 49.37s: BD Playlist Open Error 00060.mpls
               2m 49.45s: BD Playlist Open Error 00058.mpls
               2m 49.52s: BD Playlist Open Error 00086.mpls
               2m 49.60s: BD Playlist Open Error 00057.mpls
               2m 49.68s: BD Playlist Open Error 00056.mpls
               2m 49.76s: BD Playlist Open Error 00055.mpls
               2m 49.85s: BD Playlist Open Error 00079.mpls
               2m 50.06s: BD Playlist Open Error 00107.mpls
               2m 50.14s: BD Playlist Open Error 00103.mpls
               2m 50.22s: BD Playlist Open Error 00097.mpls
               2m 50.22s: got bdmv
               2m 50.40s: blu-ray 94C8FE02DEACB88403134DA310FFA2D8945DD541
               2m 52.72s: cert BEE=0x80 same
               2m 52.72s: set server id = 1
               2m 53.05s: got vuk
               2m 53.06s: got agid 0
               2m 53.06s: failed to send host certificate: sensekey 05 asc 6F acsq 01
               2m 53.39s: failed to open 209
              Attached Files
              Last edited by RLacey; 02-24-2019, 04:14 PM.

              Comment


              • #37
                Weirdly, it worked again just now. So I'm not sure if it's the disc or a software issue - apologies if it's nothing to do with you.

                Comment

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