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  • Passkey v9.3.1.4 Drive Icon windows Explorer

    Why does dvdfab passkey not allow the drive icon in windows explorer to refresh after completion I always have to go to device manager and disable and re enable it or restart windows I have a blu-ray burner and it always changes from showing it's a blu-ray to a normal cd drive

  • #2
    Hi, what you are saying is that after DVDFab Passkey finishes the task, your Blu-ray drive on the computer changes to be shown as a DVD drive? Is my understanding correct? Please kindly confirm or explain, thanks.
    User Manual for DVDFab v10 (pdf)

    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab10\Log
    For Mac: Finder> Documents> DVDFab10> Log

    DVDFab Player 5:
    For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

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    • #3
      Yes when I insert a disc and passkey finishes scanning it the drive icon in windows explorer changes from the BD Drive Icon to a standard CD drive icon and even my blu-ray player software refuses to autoplay the disc because of the change and I always have to go to device manager and disable and re enable the drive or restart the computer for the icon to refresh back to normal cause the drive won't read any disc when the icon has changed the drive is acting like there is still a disc in it even though I have ejected the disc I have also used AnyDVD by Redfox and the icon never changes after scanning with Anydvd that's why I'm wondering could it be a bug or is the scan process different between AnyDVD and Passkey

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      • #4
        Try uninstalling the drive, restart your computer
        and let windows reinstall the drive.

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