Can't convert any files

[cubbieblue1]

since the last update (8.1.6.3 )was released i haven't been able to convert any files. I add a file and press start and all that happens is the time starts moving the % wont go anywhere, it will do this for hours if i let it. I have tried to uninstall and re install, run as administrator, compatibility mode and still nothing.I just installed the latest beta and it is still doing the same thing. when i first got the software (2 months ago) it worked perfect now i feel like i wasted my money. any suggestions?

[90312]

I suggest you uninstall and download Ccleaner, it's free and run the registry cleaner until it finds no more registry errors. It took four time the last time I did this. then reinstall and give it a try.

[cubbieblue1]

thanks. i will give that a try. also i forgot sometimes it will stay at 0% for a few min and then say complete, and the file is only a few MB and doesn't work.

[cubbieblue1]

I suggest you uninstall and download Ccleaner, it's free and run the registry cleaner until it finds no more registry errors. It took four time the last time I did this. then reinstall and give it a try.

I cleaned the registry about 5 times but still nothing.

[90312]

What type of file are you converting from and to? When I try to convert from m4v for the iPad to an avi I don't get audio that will play but the video looks great. When I convert from iPad to PSP it's great, both audio and video.

[CBR929]

Hi cubbieblue1

Please post your logs the default location is:
For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
Please use attachment button and attach your most recent, Internal logand post right here.
CBR929

[cubbieblue1]

What type of file are you converting from and to? When I try to convert from m4v for the iPad to an avi I don't get audio that will play but the video looks great. When I convert from iPad to PSP it's great, both audio and video.

I have been trying to convert MKV to ipod and avi to ipod (mp4)

[cubbieblue1]

Hi cubbieblue1

Please post your logs the default location is:
For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
Please use attachment button and attach your most recent, Internal logand post right here.
CBR929

here is my log

dvdfab_internal.log

[CBR929]

Hi cubbieblue1
Your logs show that you are using an older version, you will find the latest version here give it a try.

Also disable Cuda, Open Fab click the Click the Green √ at top right corner of the DVD Fab screen, and open Common Settings > General >A/V Codec, put a check in Disable all GPU codes and make sure they are set to Software, restart Fab and try again.
CBR929

[90312]

I did a clean uninstall and installed 8.1.6.6 and having good results today, I haven't missed yet!

[cubbieblue1]

still no luck with the newest update. what else could i do?

[cubbieblue1]

i did an uninstall and re install, are there any other files i can remove to do a complete clean un/re install. all i have been doing is uninstalling it through control panel