DVDFab Forum - 10.0.19 will not license

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  • 10.0.19 will not license

    I have made the purchase of the converter to go with my ripper, and am good to go on my account items listed, but the program will not authorize the purchase. I have uninstalled numerous times and reauthorized it, but the converter does not activate though I have a lifetime purchase for my iMac.
    I have emailed and sent feedback but no replies so far.
    any suggestions???
    Thanks

  • #2
    Originally posted by mrdata View Post
    I have made the purchase of the converter to go with my ripper, and am good to go on my account items listed, but the program will not authorize the purchase. I have uninstalled numerous times and reauthorized it, but the converter does not activate though I have a lifetime purchase for my iMac.
    I have emailed and sent feedback but no replies so far.
    any suggestions???
    Thanks
    Hello mrdata,

    Could you please email me your DVDFab registered info? I will check it out for you as soon as possible.

    Or you can send me a PM.

    Regards,
    mona
    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab11\Log
    For Mac: Finder>Documents>DVDFab11>Log

    DVDFab Player 5:
    For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
    For Mac: Finder>Documents>DVDFab Player 5>Log

    Guide for adding attachments in a post
    --Please use attachment button to attach your most recent log files.

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