Hi all,
Long post, apologies in advance.
I logged a question with technical support but now I have a better understanding of my situation.
I thought I'd post here rather than continue with support because the response I got didn't answer my questions and looked like the representative knew even less about what I asked than I did before I found out more on my own.
Don't get me wrong, I know support is difficult, especially when people like me ask stupid questions.
Anyway, hopefully there will be some who can educate me here on the forum.
I have a NUC8i7HNK which has an internal Intel HD Graphics 630 and an AMD Radeon RX Vega M GL and a NUC6CAYH with Intel HD Graphics.
The first questions are regarding the AMD Radeon RX Vega M GL.
Initially I thought Radeon hardware acceleration wasn't supported in DVDfab for this graphics card.
I now know that Radeon hardware acceleration is available for H.264 and H.265 Main profile but what's not available is H.265 Main10 profile support (for me essentially HDR10).
So the question is what is the current state of Radeon Vega graphics video acceleration kits from AMD?
Are we likely to see H.265 Main10 support from them in the future and, if so, will DVDfab be updated to include it?
The above is the most important question for me, basically will DVDfab Video Converter get Radeon HDR10 capabilities and if so is there any (rough) idea when?
The next question related to the integrated Intel HD Graphics 630.
None of the six monitor ports on the NUC are physically connected to the Intel graphics hardware so DVDfab refuses to use it.
This seems to be a mindless restriction as several other media conversion products can use without trouble (actually every other product I have seen when looking around).
It's even more disappointing because it appears the Intel hardware accelerated transcoding produces better quality output than the Radeon.
Is there any way (software virtual driver perhaps) to work around this restriction?
Will or can this restriction be removed at some point?
Now for the NUC6CAYH.
DVDfab can use the Intel HD Graphics for hardware accelerated transcoding with the restriction that it only allows H.265 Main profile decoding and not encoding (and no Main10 at all which is expected). But the hardware is capable of H.265 Main profile encoding as the most recent (read very recent) QSVEnc utility can do it.
So the question is, is there an update to the Intel development kit DVDfab needs to update to for this and if so when (roughly) will this happen?
Finally I noticed a small problem with graphic subtitle handling.
If you are re-sizing, say, a 1080p video with PGS subtitles to 720p that is also cropped to 4:3 (because it is actually 4:3) then the subtitles aren't properly adjusted.
In this case it appears that the subtitles are adjusted for the 720p resize but the side cropping isn't accounted for leading to the subtitle position being pushed to the right of center.
Now I have to say that incorrect handling of subtitles isn't uncommon but since DVDfab at least appears to be aware of this I thought I'd mention it.
If anyone can offer help or information with these questions I would very much appreciate it.
Ian
Long post, apologies in advance.
I logged a question with technical support but now I have a better understanding of my situation.
I thought I'd post here rather than continue with support because the response I got didn't answer my questions and looked like the representative knew even less about what I asked than I did before I found out more on my own.
Don't get me wrong, I know support is difficult, especially when people like me ask stupid questions.
Anyway, hopefully there will be some who can educate me here on the forum.
I have a NUC8i7HNK which has an internal Intel HD Graphics 630 and an AMD Radeon RX Vega M GL and a NUC6CAYH with Intel HD Graphics.
The first questions are regarding the AMD Radeon RX Vega M GL.
Initially I thought Radeon hardware acceleration wasn't supported in DVDfab for this graphics card.
I now know that Radeon hardware acceleration is available for H.264 and H.265 Main profile but what's not available is H.265 Main10 profile support (for me essentially HDR10).
So the question is what is the current state of Radeon Vega graphics video acceleration kits from AMD?
Are we likely to see H.265 Main10 support from them in the future and, if so, will DVDfab be updated to include it?
The above is the most important question for me, basically will DVDfab Video Converter get Radeon HDR10 capabilities and if so is there any (rough) idea when?
The next question related to the integrated Intel HD Graphics 630.
None of the six monitor ports on the NUC are physically connected to the Intel graphics hardware so DVDfab refuses to use it.
This seems to be a mindless restriction as several other media conversion products can use without trouble (actually every other product I have seen when looking around).
It's even more disappointing because it appears the Intel hardware accelerated transcoding produces better quality output than the Radeon.
Is there any way (software virtual driver perhaps) to work around this restriction?
Will or can this restriction be removed at some point?
Now for the NUC6CAYH.
DVDfab can use the Intel HD Graphics for hardware accelerated transcoding with the restriction that it only allows H.265 Main profile decoding and not encoding (and no Main10 at all which is expected). But the hardware is capable of H.265 Main profile encoding as the most recent (read very recent) QSVEnc utility can do it.
So the question is, is there an update to the Intel development kit DVDfab needs to update to for this and if so when (roughly) will this happen?
Finally I noticed a small problem with graphic subtitle handling.
If you are re-sizing, say, a 1080p video with PGS subtitles to 720p that is also cropped to 4:3 (because it is actually 4:3) then the subtitles aren't properly adjusted.
In this case it appears that the subtitles are adjusted for the 720p resize but the side cropping isn't accounted for leading to the subtitle position being pushed to the right of center.
Now I have to say that incorrect handling of subtitles isn't uncommon but since DVDfab at least appears to be aware of this I thought I'd mention it.
If anyone can offer help or information with these questions I would very much appreciate it.
Ian
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