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Which profile did you choose? MKV.passthrough or M2TS.passthrough? Please send us dvdfab_internal log, thanks. The default location for log file is: C:\Users\User Name\My Documents\DVDFab11\Log
Please download MediaInfo (free) at , and then use mediainfo to analyze the source file and the converted file, then send us the two analyzed files, thanks.
Ashley
You asked me to upload my log files and I did
I asked you a question 6 days ago and you cant bother to answer me
That is very rude and unbusiness like
Our QA team says that the output file of h265.10bit will keep HDR. But the output file of mkv.h265 will not keep HDR. Please download and install 11.0.2.0 at http://www.dvdfab.cn/download.htm to convert and see the result.
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