OK, this is a strange one that I am having trouble with. First off I am running Windows 7 Ultimate (64 bit) on a Dell XPS M1730 laptop. I am a very long time user of DVDFab and really like using it. This is the very first problem I have had and have already started contact with customer service about it, I was just wondering if anyone else has seen the problem and fixed it.
My file transfer program disappears after the first use. The only way I can recover it is to uninstall DVDFab from my computer and reinstall it. I have tried everything I can think of with no luck. Yes, I always run it as admin, yes I have a valid registration key, and no, just reinstalling it over the bad one does not fix it. The only way to recover it is to uninstall and then reinstall the whole thing. If I can figure out how to post .jpeg pics I will post screen shots so you can see what I am saying.
The first two pics are after a fresh uninstall and reload, yes I have even run a registry cleaner.
The last two pictures are after one use, close out DVDFab and reopen it.
How is this for a strange one?!?!
Forgot to add.......I am using DVDRipper to copy my movies and transfer them to my iTunes, not just trying to use file transfer by itself.
My file transfer program disappears after the first use. The only way I can recover it is to uninstall DVDFab from my computer and reinstall it. I have tried everything I can think of with no luck. Yes, I always run it as admin, yes I have a valid registration key, and no, just reinstalling it over the bad one does not fix it. The only way to recover it is to uninstall and then reinstall the whole thing. If I can figure out how to post .jpeg pics I will post screen shots so you can see what I am saying.
The first two pics are after a fresh uninstall and reload, yes I have even run a registry cleaner.
The last two pictures are after one use, close out DVDFab and reopen it.
How is this for a strange one?!?!
Forgot to add.......I am using DVDRipper to copy my movies and transfer them to my iTunes, not just trying to use file transfer by itself.
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