DVDFab Forum - DVDFab Converter preview doesn't work

Announcement

Collapse
No announcement yet.

DVDFab Converter preview doesn't work

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • DVDFab Converter preview doesn't work

    Video preview under x64 v10.0.9.5 Converter doesn't work, it simply doesn't play and go directly to the end, but for same video played under 32bit v10.0.9.2 Converter preview works fine. Help!

  • #2
    Originally posted by coolala View Post
    Video preview under x64 v10.0.9.5 Converter doesn't work, it simply doesn't play and go directly to the end, but for same video played under 32bit v10.0.9.2 Converter preview works fine. Help!
    Does the preview issue in 64 bit version only happens to some specific video source or happens to all?

    Please post dvdfab_internal.log file and fabcheck_internal.log file.

    Regards,
    Mona
    Guide for adding attachments in a post

    User Manual for DVDFab v10 (pdf)

    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab10\Log
    For Mac: Finder> Documents> DVDFab10> Log

    DVDFab Player 5:
    For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log

    Comment


    • #3
      Originally posted by Mona View Post

      Does the preview issue in 64 bit version only happens to some specific video source or happens to all?

      Please post dvdfab_internal.log file and fabcheck_internal.log file.

      Regards,
      Mona
      This happens to all video files which are mp4 originally ripped by previous version of dvdfab.

      Comment


      • #4
        Please update to the latest DVDFab 10.0.9.9 version to try again and feedback with the latest dvdfab_internal.log file and fabcheck_internal.log file to help us locate the problem. Thanks.

        Regards,
        Mona
        Guide for adding attachments in a post

        User Manual for DVDFab v10 (pdf)

        DVDFab log default location:
        For Windows: C:\Users\User Name\Documents\DVDFab10\Log
        For Mac: Finder> Documents> DVDFab10> Log

        DVDFab Player 5:
        For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log

        Comment

        Working...
        X