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    Nvidia CUDA issue

    Two days ago I was able to convert some videos to H265 12bit using CUDA, but today I am unable to. Now DVDFab appears to be using my PC software when I try to do it, yet I didn't change anything in the Common Settings? I even tried converting the same videos as before, but still no luck?

    I have since tried reinstalling DVDFab, still the same? Changed settings, still nothing?

    I didn't make any changes on my PC other than reinstalling DVDFab, & I have tried to do a similar experiment using another program to see if there was a fault with my Nvidia card, but it worked perfectly?

    Also, when trying to convert my videos using either H265 or H264 settings DVDFab is wanting to change the resolution to 768x576, other than my default of 720x576. Previously I had the option to Copy Video Same As Source. If I want to convert my video back to plain old MKV CUDA still works with those settings, but now it doesn't with either H264 or H265 (even though it did 2 days ago)?????

    #2
    Hello, we need more information to check your issue. Please refer to this post to provide us the feedback ID: DVDFab Forum - Log Files Help Our Developers Troubleshoot Your Problems Quickly

    Also, when trying to convert my videos using either H265 or H264 settings DVDFab is wanting to change the resolution to 768x576, other than my default of 720x576.

    Did you use a default profile which has a set the resolution parameter?
    Click image for larger version

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ID:	381811

    Comment


      #3
      I have followed the instructions as set out regarding Feedback. Haven't checked my emails yet, however in regards to the other asked above I didn't touch any Save Resolution setting.

      Comment


        #4
        I haven't had any replies to my problem, so can someone please tell me which Log File I should attach on here?

        Comment


          #5
          Originally posted by magnu View Post
          I haven't had any replies to my problem, so can someone please tell me which Log File I should attach on here?
          It's a bit hard to locate the log file you sent without the Feedback ID, will you please send the log file again and then post the feedback ID here? Thanks again.

          Comment


            #6
            Sorry for the delay in replying to this due to family issues. I am including the Log file here though I don't know how to send the Feedback ID? dvdfab_internal.log

            Comment


              #7
              Is This Man is the One.mkv the video source that did not use CUDA during the conversion to H265 12bit?
              If yes, please use mediainfo to analyze this video and post the result.

              As for how to send feedback ID, please refer to DVDFab Forum - Log Files Help Our Developers Troubleshoot Your Problems Quickly

              Comment


                #8
                The problem is not just with this MKV file! I have hundreds of videos from various sources on my HDDs and have tried the program on many of them and get the same result?

                Anyway, here's the Mediainfo:-

                General
                Unique ID : 102562262851722322681642342737391849584 (0x4D28C5F83C504E4E6EFBA0D4168F1070)
                Complete name : Z:\TV Shows\Adam Adamant Lives!\This Man is the One.mkv
                Format : Matroska
                Format version : Version 4
                File size : 516 MiB
                Duration : 52 min 6 s
                Overall bit rate : 1 384 kb/s
                Encoded date : UTC 2020-06-09 08:37:15
                Writing application : mkvmerge v46.0.0 ('No Deeper Escape') 64-bit
                Writing library : libebml v1.3.10 + libmatroska v1.5.2

                Video
                ID : 1
                Format : HEVC
                Format/Info : High Efficiency Video Coding
                Format profile : Main 10@L6.2@High
                Codec ID : V_MPEGH/ISO/HEVC
                Duration : 52 min 6 s
                Bit rate : 1 186 kb/s
                Width : 720 pixels
                Height : 576 pixels
                Display aspect ratio : 4:3
                Original display aspect ratio : 4:3
                Frame rate mode : Constant
                Frame rate : 25.000 FPS
                Standard : PAL
                Color space : YUV
                Chroma subsampling : 4:2:0
                Bit depth : 10 bits
                Bits/(Pixel*Frame) : 0.114
                Stream size : 442 MiB (86%)
                Default : Yes
                Forced : No
                Color range : Limited
                Color primaries : BT.601 PAL
                Transfer characteristics : BT.470 System B/G
                Matrix coefficients : BT.470 System B/G

                Audio
                ID : 2
                ID in the original source medium : 189 (0xBD)128 (0x80)
                Format : AC-3
                Format/Info : Audio Coding 3
                Commercial name : Dolby Digital
                Codec ID : A_AC3
                Duration : 52 min 5 s
                Bit rate mode : Constant
                Bit rate : 192 kb/s
                Channel(s) : 2 channels
                Channel layout : L R
                Sampling rate : 48.0 kHz
                Frame rate : 31.250 FPS (1536 SPF)
                Compression mode : Lossy
                Stream size : 71.5 MiB (14%)
                Title : Stereo
                Language : English
                Service kind : Complete Main
                Default : Yes
                Forced : No
                Original source medium : DVD-Video

                Text
                ID : 3
                ID in the original source medium : 189 (0xBD)32 (0x20)
                Format : VobSub
                Muxing mode : zlib
                Codec ID : S_VOBSUB
                Codec ID/Info : Picture based subtitle format used on DVDs
                Duration : 51 min 9 s
                Bit rate : 9 121 b/s
                Count of elements : 883
                Stream size : 3.34 MiB (1%)
                Language : English
                Default : Yes
                Forced : No
                Original source medium : DVD-Video

                Menu
                00:00:00.000 : en:Chapter 01
                00:16:03.080 : en:Chapter 02
                00:29:03.000 : en:Chapter 03
                00:39:55.000 : en:Chapter 04

                Comment


                  #9
                  Originally posted by magnu View Post
                  The problem is not just with this MKV file! I have hundreds of videos from various sources on my HDDs and have tried the program on many of them and get the same result?

                  Anyway, here's the Mediainfo:-

                  General
                  Unique ID : 102562262851722322681642342737391849584 (0x4D28C5F83C504E4E6EFBA0D4168F1070)
                  Complete name : Z:\TV Shows\Adam Adamant Lives!\This Man is the One.mkv
                  Format : Matroska
                  Format version : Version 4
                  File size : 516 MiB
                  Duration : 52 min 6 s
                  Overall bit rate : 1 384 kb/s
                  Encoded date : UTC 2020-06-09 08:37:15
                  Writing application : mkvmerge v46.0.0 ('No Deeper Escape') 64-bit
                  Writing library : libebml v1.3.10 + libmatroska v1.5.2

                  Video
                  ID : 1
                  Format : HEVC
                  Format/Info : High Efficiency Video Coding
                  Format profile : Main 10@L6.2@High
                  Codec ID : V_MPEGH/ISO/HEVC
                  Duration : 52 min 6 s
                  Bit rate : 1 186 kb/s
                  Width : 720 pixels
                  Height : 576 pixels
                  Display aspect ratio : 4:3
                  Original display aspect ratio : 4:3
                  Frame rate mode : Constant
                  Frame rate : 25.000 FPS
                  Standard : PAL
                  Color space : YUV
                  Chroma subsampling : 4:2:0
                  Bit depth : 10 bits
                  Bits/(Pixel*Frame) : 0.114
                  Stream size : 442 MiB (86%)
                  Default : Yes
                  Forced : No
                  Color range : Limited
                  Color primaries : BT.601 PAL
                  Transfer characteristics : BT.470 System B/G
                  Matrix coefficients : BT.470 System B/G

                  Audio
                  ID : 2
                  ID in the original source medium : 189 (0xBD)128 (0x80)
                  Format : AC-3
                  Format/Info : Audio Coding 3
                  Commercial name : Dolby Digital
                  Codec ID : A_AC3
                  Duration : 52 min 5 s
                  Bit rate mode : Constant
                  Bit rate : 192 kb/s
                  Channel(s) : 2 channels
                  Channel layout : L R
                  Sampling rate : 48.0 kHz
                  Frame rate : 31.250 FPS (1536 SPF)
                  Compression mode : Lossy
                  Stream size : 71.5 MiB (14%)
                  Title : Stereo
                  Language : English
                  Service kind : Complete Main
                  Default : Yes
                  Forced : No
                  Original source medium : DVD-Video

                  Text
                  ID : 3
                  ID in the original source medium : 189 (0xBD)32 (0x20)
                  Format : VobSub
                  Muxing mode : zlib
                  Codec ID : S_VOBSUB
                  Codec ID/Info : Picture based subtitle format used on DVDs
                  Duration : 51 min 9 s
                  Bit rate : 9 121 b/s
                  Count of elements : 883
                  Stream size : 3.34 MiB (1%)
                  Language : English
                  Default : Yes
                  Forced : No
                  Original source medium : DVD-Video

                  Menu
                  00:00:00.000 : en:Chapter 01
                  00:16:03.080 : en:Chapter 02
                  00:29:03.000 : en:Chapter 03
                  00:39:55.000 : en:Chapter 04
                  did you try checking for a driver update for your computers graphics card ??

                  Comment


                    #10
                    I check for updates every couple of days & have the latest on my PC. Also, one of the other problems I have with DVDFab which I mention earlier, is that the software wants to change my resolution instead of sticking with the default one. DVDFab Toolkit doesn't do that? It keeps the default resolutions, but it also doesn't appear to use CUDA, though I could be wrong there, as that software doesn't indicate a CUDA setting either when I go to convert any files?

                    Comment


                      #11
                      Also, one of the other problems I have with DVDFab which I mention earlier, is that the software wants to change my resolution instead of sticking with the default one.
                      Did you "Save Resolution" (post #2) to the default profile and then use the default profile for conversion?

                      Comment


                        #12
                        Confirmed with the developer, while converting to H26512bit, hardware acceleration is not supported.

                        Comment


                          #13
                          I've got no hardware acceleration even when doing standard h264 and h265? I'm wondering if there's maybe something that's left behind when I do a complete uninstall then reinstall since it was working for me before?

                          Comment


                            #14
                            Originally posted by Mona View Post

                            Did you "Save Resolution" (post #2) to the default profile and then use the default profile for conversion?
                            I didn't touch the Save Resolution button before. Is there any way to change this setting in the Default Profile?

                            Comment


                              #15
                              Originally posted by magnu View Post

                              I didn't touch the Save Resolution button before. Is there any way to change this setting in the Default Profile?
                              You can load the source, pick the default profile, click on the Wrench button to open the Advanced Settings window, set the resolution per your need, and then on the right-top corner, click "Save Profile".

                              Comment

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