Nvidia CUDA issue

[magnu]

Two days ago I was able to convert some videos to H265 12bit using CUDA, but today I am unable to. Now DVDFab appears to be using my PC software when I try to do it, yet I didn't change anything in the Common Settings? I even tried converting the same videos as before, but still no luck?

I have since tried reinstalling DVDFab, still the same? Changed settings, still nothing?

I didn't make any changes on my PC other than reinstalling DVDFab, & I have tried to do a similar experiment using another program to see if there was a fault with my Nvidia card, but it worked perfectly?

Also, when trying to convert my videos using either H265 or H264 settings DVDFab is wanting to change the resolution to 768x576, other than my default of 720x576. Previously I had the option to Copy Video Same As Source. If I want to convert my video back to plain old MKV CUDA still works with those settings, but now it doesn't with either H264 or H265 (even though it did 2 days ago)?????

[Mona]

Hello, we need more information to check your issue. Please refer to this post to provide us the feedback ID: DVDFab Forum - Log Files Help Our Developers Troubleshoot Your Problems Quickly

Also, when trying to convert my videos using either H265 or H264 settings DVDFab is wanting to change the resolution to 768x576, other than my default of 720x576.

Did you use a default profile which has a set the resolution parameter?

[magnu]

I have followed the instructions as set out regarding Feedback. Haven't checked my emails yet, however in regards to the other asked above I didn't touch any Save Resolution setting.

[magnu]

I haven't had any replies to my problem, so can someone please tell me which Log File I should attach on here?

[Mona]

I haven't had any replies to my problem, so can someone please tell me which Log File I should attach on here?

It's a bit hard to locate the log file you sent without the Feedback ID, will you please send the log file again and then post the feedback ID here? Thanks again.

[magnu]

Sorry for the delay in replying to this due to family issues. I am including the Log file here though I don't know how to send the Feedback ID? dvdfab_internal.log

[Mona]

Is This Man is the One.mkv the video source that did not use CUDA during the conversion to H265 12bit?
If yes, please use mediainfo to analyze this video and post the result.

As for how to send feedback ID, please refer to DVDFab Forum - Log Files Help Our Developers Troubleshoot Your Problems Quickly

[magnu]

The problem is not just with this MKV file! I have hundreds of videos from various sources on my HDDs and have tried the program on many of them and get the same result?

Anyway, here's the Mediainfo:-

General
Unique ID : 102562262851722322681642342737391849584 (0x4D28C5F83C504E4E6EFBA0D4168F1070)
Complete name : Z:\TV Shows\Adam Adamant Lives!\This Man is the One.mkv
Format : Matroska
Format version : Version 4
File size : 516 MiB
Duration : 52 min 6 s
Overall bit rate : 1 384 kb/s
Encoded date : UTC 2020-06-09 08:37:15
Writing application : mkvmerge v46.0.0 ('No Deeper Escape') 64-bit
Writing library : libebml v1.3.10 + libmatroska v1.5.2

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L6.2@High
Codec ID : V_MPEGH/ISO/HEVC
Duration : 52 min 6 s
Bit rate : 1 186 kb/s
Width : 720 pixels
Height : 576 pixels
Display aspect ratio : 4:3
Original display aspect ratio : 4:3
Frame rate mode : Constant
Frame rate : 25.000 FPS
Standard : PAL
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.114
Stream size : 442 MiB (86%)
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.601 PAL
Transfer characteristics : BT.470 System B/G
Matrix coefficients : BT.470 System B/G

Audio
ID : 2
ID in the original source medium : 189 (0xBD)128 (0x80)
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : A_AC3
Duration : 52 min 5 s
Bit rate mode : Constant
Bit rate : 192 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 71.5 MiB (14%)
Title : Stereo
Language : English
Service kind : Complete Main
Default : Yes
Forced : No
Original source medium : DVD-Video

Text
ID : 3
ID in the original source medium : 189 (0xBD)32 (0x20)
Format : VobSub
Muxing mode : zlib
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Duration : 51 min 9 s
Bit rate : 9 121 b/s
Count of elements : 883
Stream size : 3.34 MiB (1%)
Language : English
Default : Yes
Forced : No
Original source medium : DVD-Video

Menu
00:00:00.000 : en:Chapter 01
00:16:03.080 : en:Chapter 02
00:29:03.000 : en:Chapter 03
00:39:55.000 : en:Chapter 04

[october262]

The problem is not just with this MKV file! I have hundreds of videos from various sources on my HDDs and have tried the program on many of them and get the same result?

Anyway, here's the Mediainfo:-

General
Unique ID : 102562262851722322681642342737391849584 (0x4D28C5F83C504E4E6EFBA0D4168F1070)
Complete name : Z:\TV Shows\Adam Adamant Lives!\This Man is the One.mkv
Format : Matroska
Format version : Version 4
File size : 516 MiB
Duration : 52 min 6 s
Overall bit rate : 1 384 kb/s
Encoded date : UTC 2020-06-09 08:37:15
Writing application : mkvmerge v46.0.0 ('No Deeper Escape') 64-bit
Writing library : libebml v1.3.10 + libmatroska v1.5.2

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L6.2@High
Codec ID : V_MPEGH/ISO/HEVC
Duration : 52 min 6 s
Bit rate : 1 186 kb/s
Width : 720 pixels
Height : 576 pixels
Display aspect ratio : 4:3
Original display aspect ratio : 4:3
Frame rate mode : Constant
Frame rate : 25.000 FPS
Standard : PAL
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.114
Stream size : 442 MiB (86%)
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.601 PAL
Transfer characteristics : BT.470 System B/G
Matrix coefficients : BT.470 System B/G

Audio
ID : 2
ID in the original source medium : 189 (0xBD)128 (0x80)
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : A_AC3
Duration : 52 min 5 s
Bit rate mode : Constant
Bit rate : 192 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 71.5 MiB (14%)
Title : Stereo
Language : English
Service kind : Complete Main
Default : Yes
Forced : No
Original source medium : DVD-Video

Text
ID : 3
ID in the original source medium : 189 (0xBD)32 (0x20)
Format : VobSub
Muxing mode : zlib
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Duration : 51 min 9 s
Bit rate : 9 121 b/s
Count of elements : 883
Stream size : 3.34 MiB (1%)
Language : English
Default : Yes
Forced : No
Original source medium : DVD-Video

Menu
00:00:00.000 : en:Chapter 01
00:16:03.080 : en:Chapter 02
00:29:03.000 : en:Chapter 03
00:39:55.000 : en:Chapter 04

did you try checking for a driver update for your computers graphics card ??

[magnu]

I check for updates every couple of days & have the latest on my PC. Also, one of the other problems I have with DVDFab which I mention earlier, is that the software wants to change my resolution instead of sticking with the default one. DVDFab Toolkit doesn't do that? It keeps the default resolutions, but it also doesn't appear to use CUDA, though I could be wrong there, as that software doesn't indicate a CUDA setting either when I go to convert any files?

[Mona]

Also, one of the other problems I have with DVDFab which I mention earlier, is that the software wants to change my resolution instead of sticking with the default one.

Did you "Save Resolution" (post #2) to the default profile and then use the default profile for conversion?

[Mona]

Confirmed with the developer, while converting to H26512bit, hardware acceleration is not supported.

[magnu]

I've got no hardware acceleration even when doing standard h264 and h265? I'm wondering if there's maybe something that's left behind when I do a complete uninstall then reinstall since it was working for me before?

[magnu]

Did you "Save Resolution" (post #2) to the default profile and then use the default profile for conversion?

I didn't touch the Save Resolution button before. Is there any way to change this setting in the Default Profile?

[Mona]

I didn't touch the Save Resolution button before. Is there any way to change this setting in the Default Profile?

You can load the source, pick the default profile, click on the Wrench button to open the Advanced Settings window, set the resolution per your need, and then on the right-top corner, click "Save Profile".