DVDFab Forum - DVDFab hangs 99%

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DVDFab hangs 99%

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    DVDFab hangs 99%

    Hi at all

    I have a notebook with AMD Ryzen5 4000 Series CPU and integrated AMD Radeon VEGA 6 video card.
    With any version of DVDFab and trying to update AMD video drivers to the latest version (Adrenalin) when I convert a video from H264 to H265, DVDFab always stays at 99% and never finishes the conversion. Only with a very old version of video driver does it work.
    However, I lose all the advantages and improvements of the video card

    I was wondering if any of you have any ideas to suggest to solve this problem.


    My Current Configuration:

    DVDFab x64 v12.0.1.9
    Video Driver: Adrenalin v21.2.3



    Thanks in advanced

    #2
    Please attach the dvdfab_internal.log and the fabcheck_internal log file for troubleshooting, the default location for DVDFab log file is:
    C:\Users\xxx\Documents\DVDFab\DVDFab12\Log
    Thanks.

    Comment


      #3
      Originally posted by Mona View Post
      Please attach the dvdfab_internal.log and the fabcheck_internal log file for troubleshooting, the default location for DVDFab log file is:
      C:\Users\xxx\Documents\DVDFab\DVDFab12\Log
      Thanks.
      Hi Mona,

      thanks for your answer, I have attach del log file.

      Thanks so much
      Attached Files

      Comment


        #4
        Sorry I forgot to attach the second log
        Attached Files

        Comment


          #5
          We receive the log file. Please disable GPU and Lightning-Shrink in Common Settings > A/V Codec to convert again and see the result.

          Comment


            #6
            Originally posted by Mona View Post
            We receive the log file. Please disable GPU and Lightning-Shrink in Common Settings > A/V Codec to convert again and see the result.
            Hi Mona,
            I did as you said, the conversion is successful, but the conversion time has drastically increased 1h vs 8min.
            FPS 28 vs FPS 260

            I would like the conversion to be successful with GPU hardware acceleration enabled, it's possible?

            in attach new log file with GPU Hardware Acceleration disabled

            Thank you for your interest
            Attached Files

            Comment


              #7
              Hi Mona,
              any news?

              Thanks

              Comment


                #8
                No update from the developer yet, I will let you know if there is news.

                Comment


                  #9
                  I have try the last version DVDFab v12.0.2.0 hoping that the problem could be solved, but I still have the same problem :-(

                  Comment


                    #10

                    I have try the last version DVDFab v12.0.2.1 hoping that the problem could be solved, but I still have the same problem, it is absurd that you can not fix this bug

                    Comment


                      #11
                      Same problem with the 6900xt. I have to use software decoding.

                      Comment


                        #12
                        the problem persists even with 12.0.2.9

                        Comment

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