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    #1

    Specific Feature DVDFab 13 download of the UHD Drive tool not possible

    on my laptop, i had previous dvdfab12 version installed. with that version, the uhd drive toll worked. but now with the latest dvdfab13 version not. it was not working, since i upgraded from 12 to 13 at the beginning. at the beginning, there was a message, to use dvdfab12 with the uhd drive tool, because the uhd drive tool is not compatible in the moment. since few updates, the uhd drive tool is now siupportet with 13. but i can not get it work. its also not starting to download.
    this is a part from the log:

    12.08 16:31:42.7(0x3ba8)L: ad process: end ad control.
    12.08 16:31:42.7(0x3ba8)L: ad process: start check update 500 134b2f67-a5bfc240-eeb89277dd98a9d2
    12.08 16:31:42.8(0x990)L: Download error: Md5 inconsistent.
    12.08 16:31:42.9(0x18dc)L: Upload backup data success.
    12.08 16:31:43.0(0x3ba8)L: ad process: end check update 500 0
    12.08 16:31:43.5(0xdc4)L: Movie Server: Get ServerCount 0
    12.08 16:31:46.5(0xdc4)L: Movie Server: Get ServerCount 0[log repeated...]
    12.08 16:31:49.8(0x3ba8)L: start running plugin : ELItemType_Utilities_UHDDriveTool , version = 2100
    12.08 16:31:49.8(0x3ba8)L: UHD Drive Tool: exe file corrupt!! reset info​
    Tags: None
    #2
    Click image for larger version Name: screenshot-20231212-121103.png Views: 363 Size: 80.0 KB ID: 434068
    Please close DVDFab13, and then go to where you installed DVDFab 13, find the path as shown in the image above, and remove the file named UHDDriveTool.xml.
    Run DVDFab 13 and click the tool under the Utilities tab to try again. It will need to complete the download before it can start up.
    Click image for larger version Name: screenshot-20231212-121330.png Views: 353 Size: 68.0 KB ID: 434069

    Comment

      #3
      dont work- i did a reinstall and tried again. it is also not working. not on my laptop, and not on my desktop pc:

      12.12 23:43:53.4(0x364c)L: start download plugin : ELItemType_Utilities_UHDDriveTool
      12.12 23:43:53.4(0x1fc8)L: connect plugin info: start.
      12.12 23:43:53.5(0x1fc8)L: connect plugin info: 6:1
      12.12 23:43:53.5(0x364c)L: Plugin: DriectInstall Download. con't find exits file = D:\--=[DVDFab]=--\--=[Temp]=--\/plugin_UHD_Drive_Tool/UHDDriveTool.plg .
      12.12 23:43:53.5(0x364c)L: Plugin Download Init: Plg file path = D:\--=[DVDFab]=--\--=[Temp]=--\/plugin_UHD_Drive_Tool, name = UHDDriveTool.plg
      12.12 23:43:53.5(0x1b14)W: QSslSocket::connectToHostEncrypted: TLS initialization failed
      12.12 23:43:53.5(0x1b14)W: QSslSocket::connectToHostEncrypted: TLS initialization failed[log repeated...]
      12.12 23:43:54.0(0x1758)L: Plugin Download Log: DownloadCtrlQt: get filesize fail url=https://dl.dvdfab.cn/download/UHDDriveTool_x64_1000_2023_11_02_19_26_29.plg http status = 0 (TLS initialization failed)
      12.12 23:43:54.0(0x1758)L: Plugin Download Log: DownloadCtrlQt: The file : 1 size is: 0, http status = 0
      12.12 23:43:54.0(0x2b70)W: QSslSocket::connectToHostEncrypted: TLS initialization failed
      12.12 23:43:54.0(0x2b70)W: QSslSocket::connectToHostEncrypted: TLS initialization failed[log repeated...]​

      ps
      with dvdfab12 i had no problems. not on my laptop or desktop pc.
      Last edited by gabberhead; 12-12-2023, 10:51 PM.

      Comment

        #4
        Please kindly wait for the coming version this week and then run the latest one to try again, thank you.

        Comment

          #5
          i updated to the newest version minutes ago. now the installation works, and the tool also is starting, but it crashes right after the start. i already send a crash report via the fabreport.

          UHD Drive Tool 1.0.0.0(2023/12/14 14:50:39) x64

          2023.12.14-14:50:39: Init CrashReportSettings: enabled.
          2023.12.14-14:50:39: Set backup path: D:\--=[DVDFab]=--\--=[Temp]=--\UHD_Drive_Tool\.
          2023.12.14-14:50:39: SetAcccountInfo success!!
          2023.12.14-14:50:39: SetUserTokenInfo success!!
          2023.12.14-14:50:40: Clear Drive List.
          2023.12.14-14:50:40: Tool internal v = 7
          2023.12.14-14:50:40: Initial Drive List.
          2023.12.14-14:50:40: Run As Admin.
          2023.12.14-14:50:40: get mask of logical drives
          2023.12.14-14:50:40: DiEnum Device Info.
          2023.12.14-14:50:40: PreErrHandler
          2023.12.14-14:50:40: UHD Drive Tool 1.0.0.0 started!
          2023.12.14-14:50:40: Registered User: Feature enabled.
          2023.12.14-14:50:40: Microsoft Windows 10 (10.0) Professional x86_64 Edition (10.0.22631)
          2023.12.14-14:50:40: Searching for SCSI / ATAPI devices......
          2023.12.14-14:50:40: ErrHandler
          2023.12.14-14:50:40: ErrHandler_Report Start
          2023.12.14-14:50:40: ErrHandler_Report End​

          Comment

            #6
            i have tested it on my desktop pc and on my desktop pc it is working now with the same version. something is differnt on my laptop. perhaps win11. on my desktop pc is win 10 installerd.

            Comment

              #7
              Thank you for the update. Glad it works on your PC.

              Comment

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