DVD FAb Downloader crashes when playing YouTube Videos

[Holgi]

Hi.

I have the DVDFab 11 lifetime licence for Blu-Ray Copy. Several weeks ago I bought the lifetime DVD Video Downloader.
Now I downloaded the new DVDFAb Downloader 1.0.0.1, authorized it and started it.
When I start Youtube on the homepage the Downloader crashes as soon as the Youtube video starts.
But if I paste just the link of the video into the search mask everything works fine. I am able to download the video then.

Only when I start playing a video on the Homepage of the Downloader I am confronted with a crash.
System is Windows 7 , 32 bit.
What can I do?
Thks for your help.

[signals]

I have not experienced this so far at least, please attach your Downloader log files to a new post.

[Mona]

Hi Holgi, we are checking the issue. We will keep you posted.

[Holgi]

Hi.
I uploaded my log files. Is this what you need?

[Mona]

Hi.
I uploaded my log files. Is this what you need?

Do you still have such problem with the v1.0.0.2? Please kindly feedback, thank you.

[Holgi]

Hi.
I have version 1.0.0.3 now installed but the problem still exists.Unfortunately.

Cheers
Holgi

[Mona]

Hi.
I have version 1.0.0.3 now installed but the problem still exists.Unfortunately.

Cheers
Holgi

Please try to completely remove DVDFab Downloader, and then downloader a fresh one from http://www.dvdfab.cn/download.htm to try again.