Netflix Fails to Download

[jsinfate]

Nexflix has worked since v4.0.1.9. The screen is stuck on black and says "Waiting for playing back a video" at the top. I have done a complete removal and fresh install to the newest version and I still have the issue.

Attaching screen shot and log.

[jsinfate]

Log file.

[signals]

The newest version is 4.0.2.1, please try it. I used it on Netflix today with good results.

[jsinfate]

I am using v4.0.2.1, the drop down menu to choose your version does not have the latest version. I just tested again after disabling my firewall and VPN, still the same result.

[Mona]

I am using v4.0.2.1, the drop down menu to choose your version does not have the latest version. I just tested again after disabling my firewall and VPN, still the same result.

Please provide the latest drmDownloader log file, thanks.

[jsinfate]

Here is the latest drm log.

[X3Inspire]

Same problem here

[X3Inspire]

Update...

Dear Admin, i noticed this problem when i remote my PC using Teamviewer then the screen is stuck on black and says "Waiting for playing back a video" at the top.

How to fix it because my PC for download is at my office.

[signals]

Sorry, the developers will need to see your logs to troubleshoot this problem. Normally works fine with Teamviewer 6 if you have sufficient bandwidth

[october262]

Update...

Dear Admin, i noticed this problem when i remote my PC using Teamviewer then the screen is stuck on black and says "Waiting for playing back a video" at the top.

How to fix it because my PC for download is at my office.

is the computer monitor at your office turned off ?? some programs use video hardware acceleration and some don't. And some graphics cards will not do hardware acceleration if they don't detect that they're connected to a monitor (like if the monitor is turned completely off or disconnected). Under those conditions, those programs will throw up a blank screen when you try to view remotely.

[X3Inspire]

is the computer monitor at your office turned off ?? some programs use video hardware acceleration and some don't. And some graphics cards will not do hardware acceleration if they don't detect that they're connected to a monitor (like if the monitor is turned completely off or disconnected). Under those conditions, those programs will throw up a blank screen when you try to view remotely.

Yes, correct. I turned off the monitor, but when i connected my PC using remote desktop everything is works fine.