StreamFab for Windows StreamFab 6.1.9.6 account access dont work

[IceT]

New StreamFab 6.1.9.6

Dont give to me to access to the server with my account, it tell me that my internet connection dont work
but is not the true....please solve this problem, I cant use the program......I have buy a valid licence of the program.

Come back to 6.1.9.5 and work I can access to server and autorize my licence

[october262]

New StreamFab 6.1.9.6

Dont give to me to access to the server with my account, it tell me that my internet connection dont work
but is not the true....please solve this problem, I cant use the program......I have buy a valid licence of the program.

Come back to 6.1.9.5 and work I can access to server and autorize my licence

when you installed 6.1.9.6, did you reboot your computer ??

[IceT]

when you installed 6.1.9.6, did you reboot your computer ??

No dont ask me to do this.

[gonca]

Did you use the live or offline installer?
Why can't you reboot your system?

[IceT]

Did you use the live or offline installer?
Why can't you reboot your system?

I have download the forum exe so is the offline version, never reboot after upgrade streamfab and all work fine....if this time is so important i think the program ask to reboot...

I have install 6.1.9.5 from offline exe and without reboot it work.

[darth_ep1]

rebooting Windows is most of the time a good idea, in case the system behaves "strange".

[IceT]

rebooting Windows is most of the time a good idea, in case the system behaves "strange".

Ok since you think the reboot is so important I tried again and it doesn't work it doesn't access the server and keeps telling me that I have connection problems.

[Sebastian001]

New StreamFab 6.1.9.6

Dont give to me to access to the server with my account, it tell me that my internet connection dont work
but is not the true....please solve this problem, I cant use the program......I have buy a valid licence of the program.

Come back to 6.1.9.5 and work I can access to server and autorize my licence

do this

https://forum.dvdfab.cn/forum/software-support-english/streamfab/447844-6-1-9-3#post447844

[theresay]

He said he used the offline updater downloaded from the forum.

[Sebastian001]

He said he used the offline updater downloaded from the forum.

Did he uninstall cleanly and remove all remnants?

[IceT]

Did he uninstall cleanly and remove all remnants?

Yes done also this.

[Cats4U]

Re-download the offline version of 6.1.9.6. Compare the CRC32/SHA1/MD5 with the newly downloaded version. If they match, do a clean installation as listed in the attachment, as found in message # 8 of this thread. Do not skip any steps in the listing.

[jpp72]

New StreamFab 6.1.9.6

Dont give to me to access to the server with my account, it tell me that my internet connection dont work
but is not the true....please solve this problem, I cant use the program......I have buy a valid licence of the program.

Come back to 6.1.9.5 and work I can access to server and autorize my licence

Some firewall software restrict/allow internet access for specific versions of programs. If the .exe has a different signature and you don't have your firewall prompt you to create a rule, you need to create that rule manually for the new .exe.

Might not be your issue but definitely something to check.

[IceT]

I have download another exe of SF 6.1.9.6 from this link https://streamfab.com/mlink?p=Stream...S35CXhuViIdMUb

this version is a bit greater and now work without problem, instead the version here in the forum have some problem in my case