The DVDFab Office will be closed for a few days (10.01~10.07) to celebrate the National Day holidays. This may cause some delays if you have an outstanding support ticket during this time, however, automated functions like purchases and the forum are still running.
Thanks for your understanding and patience and will get back to you after the holidays.
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Netflix is slow in downloading video - 2x speed(high speed setting)
UPDATE:
During the playback/download, do you often receive this "circle", if yes, then it would need more time than the actual movie runtime, as it needs buffer due to slow network.
The pc web speed is not equal to the pc access video site speed.
The 3020 version will down to 0.5x and up to 1.5x speed.
If the speed drop to 1x or below, It will auto change 2x speed after 3minutes.
If it goes to 1.5x, may not be update if web or update. This will fix retry to 2x in next version.
yours,
wilson
Please post your logs the default location is:
For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
Please use attachment button and attach your most recent, Internal log and post right here.
If it's the burning issue, please also attach burn log.
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