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    HBOMax Audio Issue

    Using v 3.0.2.2. Downloaded a movie from HBOMax, even though it displays error message about browser. Did not give option to select audio. The movie defaulted to Japanese, I wanted English. Drop down did not have any options.

    Please correct or instruct how to select English

    #2
    Please send the movie name, thanks!

    Wilson
    Please post your logs the default location is:
    For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
    For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.

    Thanks!

    Comment


      #3
      I had the same issue with the new Tom and Jerry film. It had no subtitle option, and the only audio language available was Spanish.

      Comment


        #4
        Tom and Jerry, Spanish only. Earwig and The Witch, Japanese only

        Comment


          #5
          Thanks for the info, we will check.

          Comment


            #6
            Hi,

            Please try the new test version and tell me the result, thanks!




            Wilson
            Please post your logs the default location is:
            For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
            For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
            Please use attachment button and attach your most recent, Internal log and post right here.
            If it's the burning issue, please also attach burn log.

            Thanks!

            Comment


              #7
              I can confim the issue still exiists in this verion trying to download Zack Snyder's Justice League and only comes up with Spanish languge only Click image for larger version  Name:	Untitled.png Views:	0 Size:	42.6 KB ID:	392426
              Last edited by Justin; 03-18-2021, 07:11 AM.

              Comment


                #8



                Hi,

                Have you used the test version?

                Click image for larger version

Name:	20210318173141.png
Views:	287
Size:	94.0 KB
ID:	392431
                Please post your logs the default location is:
                For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                Please use attachment button and attach your most recent, Internal log and post right here.
                If it's the burning issue, please also attach burn log.

                Thanks!

                Comment


                  #9
                  Originally posted by Wilson.Wang View Post


                  Hi,

                  Have you used the test version?

                  Click image for larger version

Name:	20210318173141.png
Views:	287
Size:	94.0 KB
ID:	392431


                  Brilliant thanks thta fixed it really enjoying the hbo max downloader hopefully you can apply the same to Disney plus too

                  Comment

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