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    #1

    HBOMax Audio Issue

    Using v 3.0.2.2. Downloaded a movie from HBOMax, even though it displays error message about browser. Did not give option to select audio. The movie defaulted to Japanese, I wanted English. Drop down did not have any options.

    Please correct or instruct how to select English
    Tags: None
    #2
    Please send the movie name, thanks!

    Wilson
    Please post your logs the default location is:
    For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
    For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.

    Thanks!
    • Likes 1

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      #3
      I had the same issue with the new Tom and Jerry film. It had no subtitle option, and the only audio language available was Spanish.

      Comment

        #4
        Tom and Jerry, Spanish only. Earwig and The Witch, Japanese only

        Comment

          #5
          Thanks for the info, we will check.

          Comment

            #6
            Hi,

            Please try the new test version and tell me the result, thanks!




            Wilson
            Please post your logs the default location is:
            For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
            For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
            Please use attachment button and attach your most recent, Internal log and post right here.
            If it's the burning issue, please also attach burn log.

            Thanks!

            Comment

              #7
              I can confim the issue still exiists in this verion trying to download Zack Snyder's Justice League and only comes up with Spanish languge only Click image for larger version Name: Untitled.png Views: 0 Size: 42.6 KB ID: 392426
              Last edited by Justin; 03-18-2021, 07:11 AM.

              Comment

                #8



                Hi,

                Have you used the test version?

                Click image for larger version Name: 20210318173141.png Views: 286 Size: 94.0 KB ID: 392431
                Please post your logs the default location is:
                For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                Please use attachment button and attach your most recent, Internal log and post right here.
                If it's the burning issue, please also attach burn log.

                Thanks!

                Comment

                  #9
                  Originally posted by Wilson.Wang View Post


                  Hi,

                  Have you used the test version?

                  Click image for larger version Name: 20210318173141.png Views: 286 Size: 94.0 KB ID: 392431


                  Brilliant thanks thta fixed it really enjoying the hbo max downloader hopefully you can apply the same to Disney plus too

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