v5.0.4.4 - Forced Subtitles not listed for download

[KidJoe]

I'm starting a new thread because I don't want to hijack -> https://forum.dvdfab.cn/forum/softwa...rced-subtitles

although this could be related....


I used StreamFab 5.0.4.4. to download Salt on HBOMax. There is only 1 English sub title available in SF's drop down, so I grabbed that. It is the full subs, for all dialog, including at about he 9:41 mark where Orlav and Salt speak a few sentences in Russian. Unfortunately there is no forced sub for this section in the download. Its neither a separate subtitle track, nor burned into the video.

Using the HBOMax app on the Roku, the forced subtitles do play. Using Chrome on my Win10 PC to visit HBOMax.com and play the movie

https://play.hbomax.com/feature/urn:hbo:feature:GYiJjSwtAkHG7pQEAAAAH

the forced subtitles are played at the 9:41 mark for the Russian conversation.


And before saying this is an HBOMax issue, competing software does have 3 subtitle tracks that can be selected, and one is the forced subtitles. I only bring this up because it appears that forced subs are available from HBOMax.

[Mona]

I will pass your message to the developer so that they can have a look at it.

[Mona]

Please check the two images I enclosed, the first one is the subtitle we picked and the second one is the playback of the output file. Please confirm whether those shown there are the forced subtitle you referred to. Thanks.

[KidJoe]

Please check the two images I enclosed, the first one is the subtitle we picked and the second one is the playback of the output file. Please confirm whether those shown there are the forced subtitle you referred to. Thanks.

Correct. There is ONE English subtitle which I can select in StreamFab and download. And yes it does show the English text for the Russian conversation at 9:41.

But please watch the entire movie with those subtitles turned on. You will see this subtitle set is for the FULL dialog of the movie, and shows subtitles of the spoken English for the rest of the movie as well.



The proper FORCED subtitle track only includes text for the non-English spoken sections, not the entire movie.

[Mona]

I see, I will have the QA team check again.