Using 6.0.0.2., I downloaded "The Battle of Britain" from Prime Australia using a VPN. All the scenes with Germans speaking German were hardcoded, i.e. subtitled in the original, and as you can see, they show up when I stream the film in my browser (video itself is blacked out in screen capture). Those subtitles were removed in the download, so now it's just the German high command nattering to each other in German, with none of that translation. Even with the English subtitle option selected in VLC player, there's nothing.
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Last edited by artsunlimited; 11-15-2022, 05:07 PM. -
Do you have "Always download the forced subtitle" checked in the Settings for VIP Services?.....
See the attached screenshot.
"Not only to say the right thing..... at the right place..... but far more difficult to leave unsaid..... the wrong thing..... at the tempting moment!"
"Just because you can..... doesn't mean you should!" -
As you clearly went to a deal of trouble to produce a very helpful image, I really wish I could report that was the culprit - but nope, it's checked. Thank you for thinking of that, though!Originally posted by weavermovies View Post
What your suggestion did prompt me to do is check my earlier downloads. A week ago I downloaded "Patton," which also has forced English subtitles, using 6.0.0.0. and my US Prime account, no VPN, and those haven't been removed, so now I suspect this is a later version glitch.
Last edited by artsunlimited; 11-15-2022, 10:16 PM.Comment
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while watching a movie, do you have the subtitles disabled / turned off ??Originally posted by artsunlimited View Post
As you clearly went to a deal of trouble to produce a very helpful image, I really wish I could report that was the culprit - but nope, it's checked. Thank you for thinking of that, though!
What your suggestion did prompt me to do is check my earlier downloads. A week ago I downloaded "Patton," which also has forced English subtitles, using 6.0.0.0. and my US Prime account, no VPN, and those haven't been removed, so now I suspect this is a later version glitch.Comment
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I test downloads on my laptop, using the Windows Movie & TV app, which will show hardcoded subtitles, but not closed caption/English subtitles. If I want that feature, I need to use VLC, which allows you to select a subtitle track, or not.Originally posted by october262 View PostComment
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Could you please also provide the log file? Thanks.Originally posted by artsunlimited View PostUsing 6.0.0.2., I downloaded "The Battle of Britain" from Prime Australia using a VPN. All the scenes with Germans speaking German were hardcoded, i.e. subtitled in the original, and as you can see, they show up when I stream the film in my browser (video itself is blacked out in screen capture). Those subtitles were removed in the download, so now it's just the German high command nattering to each other in German, with none of that translation. Even with the English subtitle option selected in VLC player, there's nothing.
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It's quite possible that the video has Closed Captions. In which case they would be downloaded regardless of settings as they are in the video file itself. I know that peacock is bad at doing this. I usually use ffprobe to check the video stream name, it will contain "Closed Caption" in it if that is the case. you can then use ffmpeg to remove it.Comment
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