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    HBO Max 6.1.1.1

    I'm getting an error processing the video for The last of us e07. It seems to download everything fine then errors out on the task of processing the video. I've tried it at 1080p and 720p both errored. Logs attached
    Attached Files
    Last edited by bdg; 02-27-2023, 05:13 PM.

    #2
    Same here. Includes a Contact Us message (as shown).

    Click image for larger version

Name:	ep7.jpg
Views:	1064
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ID:	422564
    Attached Files
    Last edited by zapt; 02-27-2023, 07:10 PM.

    Comment


      #3
      Same here

      Comment


        #4
        Hey guys,

        This *seems* to be a StreamFab server side issue for coding/interfacing with HBO Max direct website in conjunction with HBO Max changes.

        (Anyone using HBO Max via Amazon as a channel want to test StreamFab & verify it works?)


        I got the same "failed" error as user Zapt above during the last processing phase.

        I can download The Last of Us SE107 in H264 & H265 via The Competitor at 720p without issues from HBO Max direct website.

        Tried 3 different versions of StreamFab (6111, 6108 & 6107) with various settings (H264/H265 1080p/720p selected for download) - - all errored out.

        Did full uninstall via Windows add/remove and deleted configuration for each version above.

        Installed from offline versions of full StreamFab program.

        Cleared Logs/Temp/Cache files for StreamFab each time.

        Logged into HBO Max direct website and logged off all devices each time and then logged back into HBO Max direct website via browser prior to logging into StreamFab HBO Max direct website (after resetting settings in menus)

        Attached - error logs

        Mike

        US -CST, No VPN, Win10/64 Pro & Win11/64 Pro
        StreamFab 6.1.1.1, DVDFab Lifetime, Competitor Lifetime
        Topaz 3.1.6 for enhancement/upscaling to 1080p​
        Attached Files
        Last edited by Mike_M; 02-28-2023, 11:21 AM.

        Comment


          #5
          Originally posted by Mike_M View Post
          Hey guys,

          This *seems* to be a StreamFab server side issue for coding/interfacing with HBO Max direct website in conjunction with HBO Max changes.

          (Anyone using HBO Max via Amazon as a channel want to test StreamFab & verify it works?)


          I got the same "failed" error as user Zapt above during the last processing phase.

          I can download The Last of Us SE107 in H264 & H265 via The Competitor at 720p without issues from HBO Max direct website.

          Tried 3 different versions of StreamFab (6111, 6108 & 6107) with various settings (H264/H265 1080p/720p selected for download) - - all errored out.

          Did full uninstall via Windows add/remove and deleted configuration for each version above.

          Installed from offline versions of full StreamFab program.

          Cleared Logs/Temp/Cache files for StreamFab each time.

          Logged into HBO Max direct website and logged off all devices each time and then logged back into HBO Max direct website via browser prior to logging into StreamFab HBO Max direct website (after resetting settings in menus)

          Attached - error logs

          Mike

          US -CST, No VPN, Win10/64 Pro & Win11/64 Pro
          StreamFab 6.1.1.1, DVDFab Lifetime, Competitor Lifetime
          Topaz 3.1.6 for enhancement/upscaling to 1080p​
          I did do a test download of episode 7 off of Amazon with StreamFab. The download was successful at 1080p.

          The download configuration was set to H265.
          Last edited by Blurayfan; 02-28-2023, 01:49 PM.
          Formerly DVDKingdom

          Comment


            #6
            Originally posted by Blurayfan View Post

            I did do a test download of episode 7 off of Amazon with StreamFab. The download was successful at 1080p.

            The download configuration was set to H265.
            Blurayfan,

            Thanks!

            So people that subscribe thru HBO Max as a channel on Amazon Prime can get 1080p using StreamFab.

            Mike

            US - CST, No VPN, Win10/64 Pro & Win11/64 Pro
            StreamFab 6.1.1.1, DVDFab Lifetime, Competitor Lifetime
            Topaz AI 3.1.6 for enhancement/upscaling to 1080p

            Comment


              #7
              You guys know that even if you subscribe to the HBO site, you can still have a free trial on Amazon if you need a few things, I mean it is a good trial.
              Programmer in Python, Java, JavaScript, Swift, PHP, SQL, C#, C++, Go, R

              Comment


                #8
                Having the same problem here with episode 7 of The Last of Us. The other six episodes processed fine immediately before it failed on episode 7.

                Comment


                  #9
                  I've tried to record episode 7 for 3 days now with the same problem. Any idea if this is being looked at?

                  Comment


                    #10
                    Click image for larger version

Name:	screenshot-20230306-193329.png
Views:	492
Size:	182.2 KB
ID:	422734
                    We could not duplicate the problem, testing with v6111 HBO Max Downloader. Please try it again, thanks.

                    Comment


                      #11
                      It still fails for me.

                      Click image for larger version

Name:	Capture.jpg
Views:	475
Size:	20.2 KB
ID:	422742

                      Comment


                        #12
                        I am able to download S01E08 without issue. S01E07 I am unable to download in HD. The max I can get is 960x540.
                        Attached Files

                        Comment


                          #13
                          kanipek Can confirm it successfully downloads at 960 x 540.

                          Comment


                            #14
                            Originally posted by zapt View Post
                            kanipek Can confirm it successfully downloads at 960 x 540.
                            Great. Odd issue. Never would of though about this if E08 hadn't D/L without issue.

                            Comment


                              #15
                              Likewise, I'm getting the same problem with Episode 7. Error processing the video.

                              Comment

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