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Streamfab macOS M1- Netflix error UI3012

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    Streamfab macOS M1- Netflix error UI3012

    Hi,
    when trying to use Streamfab macOS M1 with Netflix i am getting an error message telling me, that i am connected through a VPN, what is btw not the fact. And that i either use an other vpn server or i should delete the StreamFab cache.
    As i am not connected through a VPN and also the normal Safari browser works w/o a problem with Netflix, i would like to try to delete the StreamFab cache. But where is that cache located on macOS?


    #2
    There is a problem with the popup message, sorry for the confusion. We will correct the message as soon as possible.
    However, when you receive that VPN message, it basically means there is a problem with the video downloading. Please provide the log file to better check, thanks.

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      #3
      Here is the log from my last attempt
      Attached Files

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        #4
        Originally posted by CptZosimus View Post
        Here is the log from my last attempt
        OK.

        The log file is from Mac Intel version.

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          #5
          Now I know why it had a different name, I was asked to download that version by tech support via a ticket, it ran very slow, so I have reverted back to previous version

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            #6
            Originally posted by CptZosimus View Post
            Now I know why it had a different name, I was asked to download that version by tech support via a ticket, it ran very slow, so I have reverted back to previous version
            Please use the old version for now, we are working on the issue with v6121. Thanks for your patience in advance.

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