Apple TV+

[rmcaw52]

I have v6.1.2.2 and on downloading The Reluctant Traveler with Eugene Levy, all episodes 1-8 download except for #7, I get error "Failure excessing video information, please check connection or contact us for help." StreamFab.log

[Mona]

We will check.

[Dredbyrd]

Same problem here with Ted Lasso S03E10 but I was able to download the first 3 episodes of High Desert. Tried Ted Lasso 3-10 with 6112, 6117, 6118, 6121, 6122 and 6123 to no avail.

[Dredbyrd]

Log file attached.

[Mona]

Same problem here with Ted Lasso S03E10 but I was able to download the first 3 episodes of High Desert. Tried Ted Lasso 3-10 with 6112, 6117, 6118, 6121, 6122 and 6123 to no avail.

OK.

[rmcaw52]

We will check.

Updated to 6.1.2.7 and still unable to download The Reluctant Traveler with Eugene Levy, this time besides episode 7 none of them will. StreamFab.log

[rmcaw52]

Also Mona can you please tell me why I get this message every so often when trying to post on here?

[Jimd6500]

I am having the same issues as rmcaw52.

[Mona]

Updated to 6.1.2.7 and still unable to download The Reluctant Traveler with Eugene Levy, this time besides episode 7 none of them will. [ATTACH]n426622[/ATTACH]

The developer will check your log file.

[Mona]

Also Mona can you please tell me why I get this message every so often when trying to post on here?

Could it be a network issue? We have no such problem here.

[agressive_napkin]

Good evening. I too am having this issue. I am glad to hear it is not just me. I do have the latest version and I just installed it again with no fix. Attached is my log.

[Mona]

We cannot playback the episode 7 and Episode 8 on regular browsers, can you play them?

[rmcaw52]

We cannot playback the episode 7 and Episode 8 on regular browsers, can you play them?

Yes, no problem playing them back on regular browser!

[Jimd6500]

We are all having the same failure and playback issue. It is StreamFail.

[Mona]

We are all having the same failure and playback issue. It is StreamFail.

Please repeat the process and provide the latest log file, thank you.