Netflix 6.1.8.4 - Failure analyzing video information

[AnttDvdFab]

I've seen several similar threads on this, but didn't think they matched this exact scenario.

When downloading season episodes from Netflix (Multiple shows)
After 1-2 successful episodes
Then I get failure analyzing video information errors
And Netflix appears to be in a bad state as the screen won't load - even after reloading the screen. After 5-10 minutes I can reload the screen and content displays.

Variances:

• Sometimes, Netflix shows an error vs a blank window that I can't recreate.
  • Something about being unable to process the request.
• Sometimes I'm logged out instead of getting the blank window

Notes:

• I've done the full uninstall of 6.1.8.3 removing all config and registry and what-not with Ashampoo.
  • Followed by a re-install of 6.1.8.4.
  • Same behavior before and after the reinstall.
• US Subscriber
• Not using a VPN, but probably should be.
• It is behaving as if Netflix has detected activity it is not happy with and has put a temporary block on my IP.
  • If I manually download one episode at a time I don't seem to run into the issue - at least I haven't yet.

Clean logs are attached.



- After errors begin occurring



- After 5-10 minutes when reloading Netflix works

[Baudner]

I have the exact same issue, from time to time.
No clean install or anything helps.

[AnttDvdFab]

I have the exact same issue, from time to time.
No clean install or anything helps.

I saw your post and agree it sounds pretty similar. I've been wanting to get a VPN enabled router that can cycle my location around the US. May have to get back on the hunt for one that can do that.

[Stan001]

It should not be needed, but as some learned before, sometimes going back to a past version may work.

But anyway, I just tried 2 seasons all episodes of Breaking Bad and all went through fine on 6164.

Sometimes it can be simple things, power cycle modem/router. Reboot computer.
Even if it was a newer install of 6164 might still have to delete logs and cache etc. before trying.

ADDED: It might even be an antivirus thing. Exclude all the streamfab folders from being scanned, do that in any program or programs that have active scanning.
Took me a while to realize this using a few different stream programs, even going as far as excluding the download folder that videos are downloaded to.
That may even be enough if you don't want to exclude the other streamfab folders.

[timebeing]

I had a similar problem. It would download only 4 episodes of a series at a time. If I closed out, waited a few minutes, and opened the program back up it would download 4 more episodes. I downloaded streamfab_x64_6184official_2024_06_20_12_14_02_dev _vs2019_057aa995.exe from a post by Wilson.Wang about "Max does not analyze" and I haven't had the problem since.

[AnttDvdFab]

I've noticed a pattern with the above failures.

If there is no HEVC stream and it falls back to H264, I can only download a few episodes or movies in sequence before the error begins.

• Examples: Dark, Breaking Bad, Dexter

If I select a title with HEVC H265, then it will download the entire season or series without issue.

• Examples: One Piece, Bridgerton, 3 Body Problem, etc.

I'm not sure if that makes it a bug with how SF processes H264 streams, or if they just haven't adapted to NF removing H265 SDR.

Anyone care to verify this is how it behaves for them?

[Dog]

TL;DR - In StreamFab settings, defaulting Netflix to h.264 does not appear to be a workaround for the failure problem happening with h.264 videos when h.265/HDR is set as the Netflix default. For the time being, it appears that sticking with h.265/HDR as the default and manually starting each file is the only real workaround.

----------------------------------

In 6.1.8.5 I tried setting the default to h.264 for Netflix to see if that would 'fix' the failure state. I downloaded a single file that I just downloaded only moments before with h.265/HDR as the default - in this case the file was Star Trek: Prodigy 2x01. The file was not the same, although they were both encoded with h.264.

Apparently, when h.265/HDR is selected as the Netflix default and StreamFab falls back to h.264, a higher quality file is downloaded than when h.264 is selected as the default. The h.264 file downloaded with h.265/HDR as the default was encoded at 5Kb/s, but it used the h.264 main profile rather than the h.264 high profile I had selected in StreamFab settings. The h.264 file downloaded with h.264 set as the default was encoded at only 1.4Kb/s, but it did use the high profile as selected in settings.

I'm not sure if the downloaded file difference is due to what is available from Netflix, or if StreamFab is selecting and downloading a lower bit-rate file when a higher bit-rate file might be available for h.264 files encoded with the high profile.

While I'm no expert, I've done enough encoding with various h.264 and h.265 settings to know that h.264's high profile does not save 3Kb/s on a 24-minute animated video if the goal is to preserve a certain level of fidelity - even h.265 isn't that good. And there'd be no reason for h.265 if h.264 high *was* that good to begin with.

Anyone motivated enough to double-check my work and ensure I didn't make a mistake in my testing? I'm also curious if this might just be a Prodigy thing, or if other shows demonstrate the same difference.

[Carlh]

I get exactly the same thing too. Have cleared out the cache the stream directory, goes for 1 or maybe 2 episodes (of anything) then falls over with this failure to analyze.
Just as I started using it again too after almost 6 months of it not working. Sad times.

[MrGrackle]

Is happening to me recently with 6185. Each time it fails to analyze the video though it goes to the login prompt, where my correct password is invalid.
Makes me wonder if there is a temporary IP block.