Error Code 702 after remux

fletcher

Hi I need some help.

I'm on SF Windows Version 6207.

On some series episodes I get the 702 error after remux. Download fine but after remux it fails.

These are some affected series (and more). Most episodes were fine.

I tried to clear cache an clean new install.
My settings:
- MKVToolNix (tried ffmpeg too)

Any suggestions?

Germania

I know this error only from 1st releases of AppleTV+ Downloader - here
after server replied: Bad Request

Can you rename your StreamFab.log (if SF closed)
try once and post (attach) your new StreamFab.log

In the meantime I'll try your epi with your settings

Germania

1st test was AV1 720p AAC mkvtoolnix ..

.. then I noticed 540p in your pic

No problem detected - so log needed for more suggestions

fletcher

thx for testing. Log should be exist in my first post

Edit: I forgot to "Insert" :D
[ATTACH]n455085[/ATTACH]

Germania

I see only [code][Critical]: "[DownloadNetflix]" Get pssh error![/code] for all resolutions then [code][[Info]: Get value is empty! kid ...[/code]
and after remux [code][Info]: [Download Check]: fail code: 702[/code]
From this I conclude that no key was determined for decryption - unfortunately I don't know why

Did you try it a 2nd time or with H264 ? - and try to play before analyze ..
.. just to narrow down the error - because my av1 dl is fine

fletcher

Play before analyze works. H264 works. AV1 after this doesnt work.

Germania

I tried again with av1 540p and forced german subs with mkvtoolnix to compare the logs better ..
.. and except for the last error I have the previous ones too

What i can't understand is the missing NF cookie info in your log

The only other different is your error reason (after end remux)
[code][Info]: [File Check]: record file not existed[/code]

Please try a different (new) SF Temp Directory on C and not D (is D: a NAS?)

btw: Template name H264.720p for AV1 540p is suboptimal

fletcher

I tried temp path on C: (D is just a HDD) same error.

btw. the file name doesn't matter in my case, but I can't change/correct the template name, or can I?

Germania

I can't change/correct the template name, or can I?
fletcher

Nope, I only noticed it for the first time with NF AV1
(due to a lack of personal use of codec/resolution) when
I tried to recreate your scenario as accurately as possible.

> I tried temp path on C: (D is just a HDD) same error.

I have downloaded a lot of series with AV1 in the last
few months that I previously had as H264 to save space
and never had such a problem with any SF version.

fletcher

Same error on another W11 machine with SF fresh installed :/