Error Code 702 after remux

[fletcher]

Same error on another W11 machine with SF fresh installed :/

[Germania]

I can't change/correct the template name, or can I?

Nope, I only noticed it for the first time with NF AV1
(due to a lack of personal use of codec/resolution) when
I tried to recreate your scenario as accurately as possible.


> I tried temp path on C: (D is just a HDD) same error.

I have downloaded a lot of series with AV1 in the last
few months that I previously had as H264 to save space
and never had such a problem with any SF version.

[fletcher]

I tried temp path on C: (D is just a HDD) same error.

btw. the file name doesn't matter in my case, but I can't change/correct the template name, or can I?

[Germania]

I tried again with av1 540p and forced german subs with mkvtoolnix to compare the logs better ..
.. and except for the last error I have the previous ones too

What i can't understand is the missing NF cookie info in your log

The only other different is your error reason (after end remux)

[Info]: [File Check]: record file not existed

Please try a different (new) SF Temp Directory on C and not D (is D: a NAS?)


btw: Template name H264.720p for AV1 540p is suboptimal

[fletcher]

Play before analyze works. H264 works. AV1 after this doesnt work.

[Germania]

I see only

[Critical]: "[DownloadNetflix]" Get pssh error!

for all resolutions then

[[Info]: Get value is empty! kid ...

and after remux

[Info]: [Download Check]: fail code:  702

From this I conclude that no key was determined for decryption - unfortunately I don't know why

Did you try it a 2nd time or with H264 ? - and try to play before analyze ..
.. just to narrow down the error - because my av1 dl is fine

[fletcher]

thx for testing. Log should be exist in my first post

Edit: I forgot to "Insert"
StreamFab.log

[Germania]

1st test was AV1 720p AAC mkvtoolnix ..



.. then I noticed 540p in your pic



No problem detected - so log needed for more suggestions

[Germania]

I know this error only from 1st releases of AppleTV+ Downloader - here
after server replied: Bad Request

Can you rename your StreamFab.log (if SF closed)
try once and post (attach) your new StreamFab.log

In the meantime I'll try your epi with your settings

[fletcher]

Hi I need some help.

I'm on SF Windows Version 6207.

On some series episodes I get the 702 error after remux. Download fine but after remux it fails.



These are some affected series (and more). Most episodes were fine.

I tried to clear cache an clean new install.
My settings:
- MKVToolNix (tried ffmpeg too)


Any suggestions?