This Notice is to alert you that the Spring Festival (Chinese New Year) Holiday is underway in China and much of Asia and for this reason the DVDFab Office will be closed until February 4. During this period, support by chat and email will not be available but the forum will be here for any problems you may encounter. Purchases of new products and license renewals may be made normally on the DVDFab website. Thanks for your understanding and Happy New Year!
Folks do this it worked for me me now getting 4k content
Please first make sure you can playback the video in 1080p/4k in the normal browser.
Please delete the two folders and then run StreamFab to try again and see the result.
%HOMEPATH%/Documents/DVDFab/StreamFab/Temp
%HOMEPATH%/Documents/DVDFab/StreamFab/log
Not need to delete the temp directory.
Fix it from server just now.
Please post your logs the default location is:
For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
Please use attachment button and attach your most recent, Internal log and post right here.
If it's the burning issue, please also attach burn log.
The ability to download from Max in resolutions higher than 720 seems fixed for sure so thanks for that! The problem I'm seeing now has to do keeping the higher resolution after selecting multiple episodes of a show/season. For example, there are currently three episodes of "Hard Knocks: In Season with the AFC North". If all three episodes are selected and queued for download at 1080, only the first episode comes down at 1080, the others end up at 720. If each episode is queued individually, they all come down at 1080...
Comment