6.2.1.6 Fandango at Home fails to Analyze

[CoFuZeD]

Did you got to Fandango using the new Fandango at Home download module? Or did you put the URL in the address bar, and thus trigger the DRM MPD downloader?

When I pasted the URL in the address bar... it brought up the video, and analyze failed.

When I use the download module and select the video... analysis also fails.

I tried on 2 different installations (one Windows Pro the other Windows Home)... both fail.

Both are inconsistent... it seems the only way I got it to even analyze was after a restart of the application. But after that, nothing works... and I have to restart the application again.

**Note: I deleted the temp folder to see if that helped - It did not.

I also removed and reinstalled the application, and that also did not help.

[FredH]

Wilson.Wang
StreamFab Windows 6.2.1.6
Location USA

Using the new Fandango at Home module, everything fails to analyze. When I go to My Movies, then select a movie I own, I get the popup saying "analyzing" which dissapears, and I have "Analyzing Failed" in the lower right



Using the refresh button, or trying other movies results in the same.

I've tried several titles that I own, and have even tried some "free to view", and all fail the same way.

Log attached.

Exactly the same behavior for me. Log attached.

[KidJoe]

Tried that same movie. Got the same issue, and same expired token error in my log.

I guess I'll wait and hopefully we'll hear something after the weekend .

[jpp72]

No issues here with free content.





All i did was play the movie, waited for the ad to finish, and then clicked the analyze button.

When i started the download, it took quite a long time in the analysis phase before starting the download.

I can't help but notice that Germania and I rarely (never?) have issues if it works for some but not others. We both do "clean" installs because we always start with a brand new StreamFab install folder.

So those of you with issues, you may want to try the same, very simple steps:

• Make sure StreamUpdate is not running
• Rename StreamFab folder to StreamFab6216
• Install with the offline installer, making sure to only have Accept User License and Start StreamFab checked.

I am not saying this will solve your issue but that what we both do and we usually don't have problems.

[0xFeedBeef]

Wilson.Wang there seems to be a glitch in 1080p selections: things that can be purchased and are "free with ads" can be selected as 1080p like Bionic Woman TV series (provided they are tagged HDX), however, things that are just "free with ads" but can't be purchased like Rush (2008) TV series, or 300 million Years TV serires only get selected as HD despite playing in 1080p in the built-in browser and being tagged HDX.

[Wilson.Wang]

Hi,

The dev is checking the problem, but I could not reproduce the problem.

however, things that are just "free with ads" but can't be purchased like Rush (2008) TV series, or 300 million Years TV serires only get selected as HD despite playing in 1080p in the built-in browser and being tagged HDX.

It will be fixed in new version.

Wilson

[Cats4U]

Wilson.Wang - Could you please add Fandango to the Prefix list? Any time a new VIP module is created, a member of your staff should add its Prefix. This makes it easier to track individual module problems in the forum simply by color and name.

[Cats4U]

It looks like it was done. THANK YOU!

[0xFeedBeef]

...

It will be fixed in new version.

Obviously I meant "... only get selected as SD..." but I think you got what I meant. Great, thanks!

[Casterfarr]

I hope the new update (6.2.1.7) fixes this issue, I did you the VIP app to try it. I will install the update and see what happens.

[Casterfarr]

Nope, still don't work. And here is my log file

[KidJoe]

Trying 6.2.1.7 I still get Analyze Failed.

I tried exiting SF, cleared log and temp folders, then using Ashampoo Uninstaller (free) to remove StreamFab, including removing SF's settings and deleting the extra reg keys Ashampoo found, rebooted and re-install using the 6.2.1.7 offline installer. Upon opening SF, I authorized, and went to settings to adjust the location of my temp, log, download folders, etc. Saved that, exited and restarted SF before trying again.

Same thing, still fails analyzing.

I also tried using the Clear History button in the Recent History section on SF's home screen, and selected Browsing History and Cookies and other site data before hitting the clear data button. Surprisingly, this did not log me out of Fandango At Home. I would have thought deleting the cookies would have done that.

Note: just as with 6.2.1.6, even though analyze fails, I can watch the movie inside SF. And hitting the analyze button while watching does fail.

[FredH]

Nope, still don't work. And here is my log file

6.2.1.7. Doesn't change behavior for me, either. Log attached

[october262]

6.2.1.7. Doesn't change behavior for me, either. Log attached

try to play the movie, wait for the ad to finish, and then clicked the analyze button
and see if that works.

[Stan001]

I tried 2 of the FREE movies so far and have NO issue.

Are those with issues trying paid or rented movies? Maybe there is an issue there?

ADDED: for the free movies, it does seem to stick at analyzing for a bit in the queue and then did finally download.

[FredH]

try to play the movie, wait for the ad to finish, and then clicked the analyze button
and see if that works.

No, I tried that many times. It doesn't work, either.