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    NOW NOW tv not working?

    Has the NOW tv module stopped working for anyone else? Got halfway through a series and it's just letting me watch the show rather than letting me download it. Any ideas?

    #2
    Same for me, stopped working today. I've submitted a ticket, see what response I get. Last ticket I submitted took them about 4 months to sort.

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      #3
      Just wonderful. I also have the mac versions for downloading from Amazon/ITV/Ch4 and they're not working either . Think I'll have to start looking for an alternative download solution; streamfab isn't cheap but seems to spend more time broken than working lately.

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        #4
        Yes, I also can only watch NOW tv but there is no provision to download. Previously I have had an unresolved issue with only being able to download single episode with subtitle file without closing and reopening Streamfab Program. I am using the PC version.

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          #5
          I'm also experiencing this issue with the download option not showing up for any Nowtv content

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            #6
            Any change with the new update? I know it doesn't state the NOW TV downloader, just wondered if anyone tried it yet?

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              #7
              have you already tried a new installation according to these instructions?

              How to do a clean install of the latest StreamFab 1. Totally delete the contents of your StreamFab Log & Temp directories. Please refer to your StreamFab Settings as to where you have told SF where to save them. 2. Use a "professional" uninstall program to completely remove the old version of StreamFab. Make
              NEVER use the update function within Streamfab. Always download the offline file!

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                #8
                Originally posted by Sebastian001 View Post
                have you already tried a new installation according to these instructions?
                Now have completely changed how their site works, a reinstall will not cure this, it will require a major uipdate.

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                  #9
                  Hopefully wont be too long for a fix

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                    #10
                    open a ticket
                    NEVER use the update function within Streamfab. Always download the offline file!

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                      #11
                      I'm still using 6.2.1.7 version of SF and I can download things from NOW as before. There are still many problems (subtitles, dual language), as I have already written in another thread. I can still download with this version though. Maybe you should go back to older versions.

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                        #12
                        I opened a ticket when it stopped working for me.

                        I tried doing a clean install of SF version 6.2.1.7 no difference to me, still not working.

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                          #13
                          Originally posted by Timo1701 View Post
                          I opened a ticket when it stopped working for me.

                          I tried doing a clean install of SF version 6.2.1.7 no difference to me, still not working.
                          I opened a ticket long time ago about NOW (for subtitles issue above all).
                          I've just gone to my support page to check if there were some updates, and yes, there was an update: all my tickets are DELETED! Ticket about NOW, ticket about Mediaset Infinity, ticket about Pluto, and other tickets, all about UNSOLVED issues. What a disrespectful support!

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                            #14
                            Like droalexx I opened a ticket about Subtitle download problems some time ago but never received any resolution to the problem and had my ticket "closed". I have raised a ticket regarding the present total inability to download from NOW and was told they were aware of the problem and I would need to wait for a fix to be issued.

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                              #15
                              What I replied in another thread on NOW

                              Originally posted by droalexx View Post
                              Answer to my complain about not solving one-year-issues with NOW.

                              "Hello,
                              Now Only Amazon, Disney, Netflix, Skyshowtime and HBOMax can support to download multiple audios. Others will be supported in the future.
                              Are you using the latest version? If not, please update to the latest version first.

                              Please make sure you can playback the video in 1080p in the normal browser.
                              Please delete the two folders and then run StreamFab to try again and see the result.
                              %HOMEPATH%/Documents/DVDFab/StreamFab/Temp
                              %HOMEPATH%/Documents/DVDFab/StreamFab/log
                              If still have a problem, please specify links to the videos you have problem with, or tell me the video name."


                              Usual answer. "Install new version, delete folders, specify the link"... Blah, blah, blah...
                              They are not even aware of the fact that updating to last version of SF, we cant download anything from NOW...

                              What a useful support...

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