discovery+ no longer analyzes

pjr57

Hi , as the title says discovery+ module no longer analyzes since the discovery+ website changed. Was working fine yesterday. Today I tried 2 pc's and 2 versions of SF , same thing, nothing happens. I assume it is the changes of the website causing issues. My region is Canada.
Just want to bring attention to the developers , as it is doesn't seem to be the most popular module.
Maybe an easy fix??
I tried to use the "feedback" button , but it just says "failed to send feedback!"
btw all other modules working fine for me

FredH

Same issue here. DIscovery+ worked yesterday and today it will not analyze anything. I tried two different computers, too. Log attached.

m.a.biglin

Same issue. I even tried pasting the link from my web browser.
Discovery+ did redo their webpage, so that's probably the issue.

Stan001

I tried to use the "feedback" button , but it just says "failed to send feedback!"

I have not tried to use that option recently, at one time it did work. You then will have to go to streamfab (feedback/support) and report the issue.

They are due either later Thursday or, hopefully, sometime Friday for a new update, although I think it's too late for them to have a fix this week for this issue.
But they might.

pjr57

Actually, although it said "failed to send feedback" I received a message from them the next day , seems like a pretty standard autoreply though.
So seems the feedback button does work even though it says failed to send

Stan001

seems like a pretty standard autoreply though.

Yeah, I get you.
I think I almost have most of the usual replies.

Clear your cache, and make sure you download the latest version

the report has been passed onto the developer, wait for the next version

Their support can and should do better.
And sadly 6225 and even 6224 seem, at times, worse than 6223 or 6219.

littlebluealien

Hi , as the title says discovery+ module no longer analyzes since the discovery+ website changed. Was working fine yesterday. Today I tried 2 pc's and 2 versions of SF , same thing, nothing happens. I assume it is the changes of the website causing issues. My region is Canada.
Just want to bring attention to the developers , as it is doesn't seem to be the most popular module.
Maybe an easy fix??
I tried to use the "feedback" button , but it just says "failed to send feedback!"
btw all other modules working fine for me
pjr57

Now before I make a suggestion, just note that I am merely attempting to offer a solution (which actually works as I have just checked it).

As no-one has indicated how they are accessing Discovery+, be that directly via the D+ website or as an add-on channel with Prime, my solution is ONLY for D+ as an add-on thru Prime (hope that options is available in your territory's). Even over here in the UK the D+ website has been updated in appearance, so I'm assuming this is the same change you guys are referring to. I just randomly picked anything from the D+ website and it analysed and downloaded without issue.

So with D+ as an add-on thru Prime, downloads work without any problem.

Maybe this might help you guys, may be it doesn't. Like I said, only offering a tested and working option for ya.

littlebluealien

Addendum. Not sure whether the issue affecting you guys and the D+ module has been fixed since you posted (above), but out of curiosity I attempted to download something directly using the D+ module and (not) via the add-on in Prime. It worked fine, the only difference being the module in SF only offered AAC audio whereas via the add-on in prime SF offered me EAC3 2.0. But other than that, no issue analysing or downloading.

Stan001

Addendum. Not sure whether the issue affecting you guys and the D+ module has been fixed since you posted (above), but out of curiosity I attempted to download something directly using the D+ module and (not) via the add-on in Prime. It worked fine, the only difference being the module in SF only offered AAC audio whereas via the add-on in prime SF offered me EAC3 2.0. But other than that, no issue analysing or downloading.

There has been NO SF update, it seems they decided to take a vacation. If Discovery+ is working, then it was an issue with Discovery+.
Too many sites require paid access or are unavailable to the USA, and Discovery+ is paid access so can't be tested by those who don't pay.

Looks like no matter what, most will be waiting till possible and hopefully sometime in the upcoming week for an update to SF.
As I said in a previous post for most if this is/was an issue with SF that if SF was on schedule for updates I highly doubted a fix for this would be in it.

And still SO many still bring it to attention moving many providers to Amazon you still only get 100 downloads per day, so just for example 10 providers would give you 10 downloads per provider per day. At first, the idea piqued my interest to trial others via Amazon but lost interest with the 100 limit for all. This would happen to most that include other stream providers, like Roku Channel etc.

jpp72

So many people say 100 is plenty but they obviously don't understand that 1 single full show can have OVER 100 episodes spread over several seasons. Yes if you only download the most recent episodes, 100/day is plenty even if you have 20 channels.

But for those of us that are using StreamFab to archive full shows, 100/day is frustratingly low. I have 3Gbps internet so shit downloads FAST!

I only recently (1½ year) started tracking what was downloaded with StreamFab vs The Scene and just with the Amazon module, this is what i have downloaded:

Compare that with Netflix and you can see APV is about 3x the amount:

Sebastian001

So many people say 100 is plenty but they obviously don't understand that 1 single full show can have OVER 100 episodes spread over several seasons. Yes if you only download the most recent episodes, 100/day is plenty even if you have 20 channels.

But for those of us that are using StreamFab to archive full shows, 100/day is frustratingly low. I have 3Gbps internet so shit downloads FAST!

I only recently (1½ year) started tracking what was downloaded with StreamFab vs The Scene and just with the Amazon module, this is what i have downloaded:

Compare that with Netflix and you can see APV is about 3x the amount:

jpp72

true

Samilicious

I am having the same issues with Discovery+. I am aware Discovery+ has an updated interface just like Max, as the companies have published information stating Discovery+ has matched Max's interface to allow for synergy over the platforms (owned by same parent company). So hopefully with the updates we can adjust Discovery + fairly quickly, and increase the number of downloads daily to 200.

DownUnder

New version is out unfortunately it looks like this issue didn't make it into the fixes as the problem persists. Hopefully another patch soon.

Wilson.Wang

New version is out unfortunately it looks like this issue didn't make it into the fixes as the problem persists. Hopefully another patch soon.
DownUnder

Working on the problem.

Wilson

ultrasmd77

According to the changelog, the problem should have been fixed with the latest version 6.2.2.7. But I still have the problem that most videos cannot be analyzed.
My location is Germany.

I have already described my problem in the german section:
https://forum.dvdfab.cn/forum/international/deutsch/460306-streamfab-6-2-2-4-6-2-2-5-discovery-einige-titel-folgen-nicht-downloadbar

Stan001

According to the changelog, the problem should have been fixed with the latest version 6.2.2.7. But I still have the problem that most videos cannot be analyzed.
My location is Germany.

I have already described my problem in the german section:
https://forum.dvdfab.cn/forum/international/deutsch/460306-streamfab-6-2-2-4-6-2-2-5-discovery-einige-titel-folgen-nicht-downloadbar

Maybe uninstall and install latest version again?
If not, just keep giving them as much detail via screenshots and log(s).

ultrasmd77

Hi, yes I've uninstall the version 6.2.2.6 and deleted all folders etc. Then I install the latest version.

Example: https://www.discoveryplus.com/de/video/der-camping-clan-alles-fur-den-platz-dmax-ga/ho-ho-ho

pjr57

Seems to be partially fixed . When selecting a series with seasons and extras , after analyzing only the extras are available to download. Also even though the analyze result show the different resolutions to choose from up to 1080p when download starts it only gets the 720p. Have tried with a few different series, same thing happens for all .

only the extras show up here

and the download is only 720p and with 62 kb/s audio

on the website all seasons and episodes available

when selecting extras season 5 and 6 have extras

m.a.biglin

I was able to download just fine in the U.S.
The only problem is that it now downloads in 720 not 1080.
You did however fix the subtitle problem where it always downloaded even when not selected.

ultrasmd77

Hi, yes I've uninstall the version 6.2.2.6 and deleted all folders etc. Then I install the latest version.

Example: https://www.discoveryplus.com/de/video/der-camping-clan-alles-fur-den-platz-dmax-ga/ho-ho-ho

ultrasmd77

The problem still exists even after the update to 6.2.2.8 (deinstall 6.2.2.7 , deleted all folders, then install the latest version 6.2.2.8)