The past two issues I've had with SF, I'd submitted a support ticket. I receive an email saying that a response to my ticket it available at "link". When I click on the link, however, it says that I don't have an open ticket, which I know I do, so am unable to see what support has replied.
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The past two issues I've had with SF, I'd submitted a support ticket. I receive an email saying that a response to my ticket it available at "link". When I click on the link, however, it says that I don't have an open ticket, which I know I do, so am unable to see what support has replied. -
closed ticket?
they automatically close it after 1 week or something like this
idk its useless you write with an ape -
I guess it does depend on how long. They, in the past, would keep some of mine open for a while.Originally posted by DonnaD View Post
The past two issues I've had with SF, I'd submitted a support ticket. I receive an email saying that a response to my ticket it available at "link". When I click on the link, however, it says that I don't have an open ticket, which I know I do, so am unable to see what support has replied.
I, too, would check in the closed ticket section to see what's there.Things can't be fully accomplished without proper access.
Things need to be done with active moderatoration.
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