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    Issue with opening support ticket response.

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    The past two issues I've had with SF, I'd submitted a support ticket. I receive an email saying that a response to my ticket it available at "link". When I click on the link, however, it says that I don't have an open ticket, which I know I do, so am unable to see what support has replied.

    #2
    closed ticket?
    they automatically close it after 1 week or something like this

    idk its useless you write with an ape

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      #3
      Originally posted by DonnaD View Post
      Click image for larger version  Name:	Screenshot (55).png Views:	21 Size:	140.2 KB ID:	461297

      The past two issues I've had with SF, I'd submitted a support ticket. I receive an email saying that a response to my ticket it available at "link". When I click on the link, however, it says that I don't have an open ticket, which I know I do, so am unable to see what support has replied.
      I guess it does depend on how long. They, in the past, would keep some of mine open for a while.
      I, too, would check in the closed ticket section to see what's there.
      Plain and simple: just use streamfab for Windows offline installer, which is always available at
      https://www.dvdfab.cn/mlink/download.php?g=StreamFab_x64

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