StreamFab v6.2.3.0, Windows 10 Pro 64-bit
USA, No VPN
Container: MKV
Video Codec: H264 Main
Audio Profile: Atmos
Audio Channels: 2.0, 5.1
Audio Language: English, All Selected
I've been having a problem downloading from Netflix for a couple of days now. I seem to log in to Netflix with StreamFab just fine, but when the downloading process is about to start, I get the following message: "Failed to analyze the video information; please contact us for assistance." I noticed that when I go back to Netflix's website using StreamFab, every time now Netflix is asking me to log back in. I think the problem that I'm having is StreamFab logs me out of Netflix almost immediately before the download starts, and that is why I'm having problems downloading from Netflix.
I have tried uninstalling and reinstalling StreamFab, and I changed my password with Netflix to no avail.
I have attached a .log file.
USA, No VPN
Container: MKV
Video Codec: H264 Main
Audio Profile: Atmos
Audio Channels: 2.0, 5.1
Audio Language: English, All Selected
I've been having a problem downloading from Netflix for a couple of days now. I seem to log in to Netflix with StreamFab just fine, but when the downloading process is about to start, I get the following message: "Failed to analyze the video information; please contact us for assistance." I noticed that when I go back to Netflix's website using StreamFab, every time now Netflix is asking me to log back in. I think the problem that I'm having is StreamFab logs me out of Netflix almost immediately before the download starts, and that is why I'm having problems downloading from Netflix.
Code:
0x00000f74 [Critical]: "[DownloadNetflix]" **** Parse MPD data fail. 0x00000f74 [Critical]: "[DownloadNetflix]" remuxDownloadedFiles not found video stream 0x00000ccc [Info]: [Download Check]: download result: "failed" 0x00000ccc [Info]: [Download Check]: fail code: 201 Failed to analyze the video information, please contact us for assistance.
I have attached a .log file.
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