Can't connect to server/Accused of using cracked version

[AceDaMack]

Have you entered a proxy that no longer works? If a proxy is entered but has been deactivated in the menu, it may be causing a malfunction. I had this problem once. The solution was: enable the proxy, delete all proxy data from the menu, and deactivate the proxy again. After that, it worked again for me.

Sorry but Where would I find this

[Cats4U]

I think you are wasting your time here in the forum. No one here is able to set program authorizations for you (and that is where the problem seems to lie). If you haven't done it already, send Feedback to the Staff. They have the ability to sort it out.

[jpp72]

To make sure you don't have a firewall rule that is blocking StreamFab, install it in a different directory and when you run it for the first time, your firewall might ask you to decide what to do.

Also, Windows has a habit of suddenly deciding that your network connection is now a Public connection. Usually happens after a power outage or some other network hiccups.

Make sure your network connection is categorized as a Private network and that may be the source of the problem. StreamFab allowed on Private Network but blocked on Public Network

[AceDaMack]

To make sure you don't have a firewall rule that is blocking StreamFab, install it in a different directory and when you run it for the first time, your firewall might ask you to decide what to do.

Also, Windows has a habit of suddenly deciding that your network connection is now a Public connection. Usually happens after a power outage or some other network hiccups.

Make sure your network connection is categorized as a Private network and that may be the source of the problem. StreamFab allowed on Private Network but blocked on Public Network

i'll try it

[AceDaMack]

To make sure you don't have a firewall rule that is blocking StreamFab, install it in a different directory and when you run it for the first time, your firewall might ask you to decide what to do.

Also, Windows has a habit of suddenly deciding that your network connection is now a Public connection. Usually happens after a power outage or some other network hiccups.

Make sure your network connection is categorized as a Private network and that may be the source of the problem. StreamFab allowed on Private Network but blocked on Public Network

no go. deleted all firewall permissions before doing a new install in a different directory. After the install i allowed program to pass threw firewall on both public and private still same.

[october262]

no go. deleted all firewall permissions before doing a new install in a different directory. After the install i allowed program to pass threw firewall on both public and private still same.

are you installing streamfab via the offline installer or the built in installer ??

[AceDaMack]

can you try reinstalling an older version of streamfab
to see if you still get the same issue ??

ive tried multiple version same issue both programs are allowed in public and private still same issue. Very frustrating

[AceDaMack]

are you installing streamfab via the offline installer or the built in installer ??

i just tunred on my vpn and connected to New Jersey server and it went threw very weird. this was for DVDfab ill try SF now with vpn on

[AceDaMack]

After purchasing a month threw express and turning it on and connected to a New Jersey server both SF and DvDfab authorized. After closing the programs and shutting VPN down i reopened and both authorizations sticked and server is now being connected on both because I can now check for updates in the program settings. When I used to use the VPN before I stop paying i always would use a Switzerland server, could this be the issue?

[AceDaMack]

After leaving the VPN off for sometime, reopening both apps it now tells me to authorize again wth is goin on?

[Stan001]

Just work on one item at a time. Uninstall streamfab completely, including settings. Install SF again from the top sticky and try to log in. If there are still issues, maybe post a log?
Maybe check and double-check your network, modem/router, antivirus, and firewall.
Maybe check your user login, and you are using the proper user login info.
Still issues, check the member center to see if you have available Mac openings and shoot off a trouble report to feedback, as it could be a bad character in your password or something on their end.

I also don't think it's a good idea to log in to get authorized while having a VPN active.

error curl post: SSL peer certificate or SSH remote key was not OK
Warning: send data failed
error curl post: SSL peer certificate or SSH remote key was not OK
http status code: 302
Times of connecting server is: 2
Connect server failed, the return string is:
FabAuthorize: CheckOption - fail
WMI Query for CPU failed:
http status code: 302
Times of connecting server is: 2
Connect server failed, the return string is
FabAuthorize: authorize - fail(status: v=false, a=false, 0, 0):

Are you directly using a computer and trying to log in? Meaning not trying remotely.

I just checked it does have a windows 11,version 24h2 to download and install other than that it's up to date

It might sound tiresome, but always keep your Windows fully up to date.
And REBOOT the computer.

[AceDaMack]

Just work on one item at a time. Uninstall streamfab completely, including settings. Install SF again from the top sticky and try to log in. If there are still issues, maybe post a log?
Maybe check and double-check your network, modem/router, antivirus, and firewall.
Maybe check your user login, and you are using the proper user login info.
Still issues, check the member center to see if you have available Mac openings and shoot off a trouble report to feedback, as it could be a bad character in your password or something on their end.

I also don't think it's a good idea to log in to get authorized while having a VPN active.



Are you directly using a computer and trying to log in? Meaning not trying remotely.

It might sound tiresome, but always keep your Windows fully up to date.

yes im using my laptop on WiFi connection, ISP is Verizon i did the update yesterday still same errors. why would it let me go in using a vpn but dosent when im not? i just downloaded SF again and i'm about to do a install. ill run another log and post in few minutes

[simchris]

DId you try changing your DNS to Google or Cloudflare ? My Frontier/FIOS DNS is often funky. I change all my PCs, AppleTV, etc. to Google with Cloudflare DNS as backup.

[AceDaMack]

Just work on one item at a time. Uninstall streamfab completely, including settings. Install SF again from the top sticky and try to log in. If there are still issues, maybe post a log?
Maybe check and double-check your network, modem/router, antivirus, and firewall.
Maybe check your user login, and you are using the proper user login info.
Still issues, check the member center to see if you have available Mac openings and shoot off a trouble report to feedback, as it could be a bad character in your password or something on their end.

I also don't think it's a good idea to log in to get authorized while having a VPN active.


Are you directly using a computer and trying to log in? Meaning not trying remotely.


It might sound tiresome, but always keep your Windows fully up to date.
And REBOOT the computer.

log

[Stan001]

I think I may go with what Cats4U says (here) and give streamfab feedback the log. Unfortunately, they take at least 48 hours to even respond.

Either it's something at StreamFabs end or still something overlooked at your end.

Same or similar info from other log as posted part of here


2025:06:09-17:42:44 0x00002760 [Info]: NetworkProxyFactory: custom configuration, host: port: 0 Type: 2
2025:06:09-17:42:44 0x00002760 [Info]: NetworkProxyFactory: use system configuration
2025:06:09-17:42:44 0x00002760 [Info]: [AD Test]: 0
2025:06:09-17:42:44 0x00004890 [Log]: http status code: 302
2025:06:09-17:42:44 0x00004890 [Log]: http status code: 302
2025:06:09-17:42:49 0x000012bc [Log]: error curl post: SSL peer certificate or SSH remote key was not OK
2025:06:09-17:42:49 0x00002760 [Info]: [LinkConfig]: enter
2025:06:09-17:42:49 0x00002760 [Info]: [LinkConfig]: get web token
2025:06:09-17:42:49 0x00002760 [Info]: [LinkConfig]: get web token finish
2025:06:09-17:42:49 0x00002760 [Info]: [LinkConfig]: finish
2025:06:09-17:42:49 0x00002760 [Info]: _siAppInfo size: 944
2025:06:09-17:42:49 0x000012bc [Log]: error curl post: SSL peer certificate or SSH remote key was not OK
2025:06:09-17:42:49 0x000012bc [Log]: http status code: 302
2025:06:09-17:42:49 0x000012bc [Log]: http status code: 302
2025:06:09-17:42:49 0x000012bc [Log]: Times of connecting server is: 2
2025:06:09-17:42:49 0x000012bc [Log]: Connect server failed, the return string is:
2025:06:09-17:42:49 0x000012bc [Log]: FabAuthorize: CheckOption - fail
2025:06:09-17:42:54 0x000012bc [Log]: http status code: 302
2025:06:09-17:42:54 0x000012bc [Log]: Times of connecting server is: 2
2025:06:09-17:42:54 0x000012bc [Log]: Connect server failed, the return string is:
2025:06:09-17:42:54 0x000012bc [Log]: FabAuthorize: CheckOption - fail
2025:06:09-17:42:54 0x00003304 [Log]: http status code: 302
2025:06:09-17:42:54 0x00003304 [Log]: Request no return data!
2025:06:09-17:43:15 0x00003644 [Log]: WMI Query for CPU failed:
2025:06:09-17:43:15 0x00003644 [Log]: error curl post: SSL peer certificate or SSH remote key was not OK
2025:06:09-17:43:15 0x00003644 [Log]: WMI Query for CPU failed:
2025:06:09-17:43:15 0x00003644 [Log]: error curl post: SSL peer certificate or SSH remote key was not OK
2025:06:09-17:43:15 0x00003644 [Log]: http status code: 302
2025:06:09-17:43:15 0x00003644 [Log]: Times of connecting server is: 2
2025:06:09-17:43:15 0x00003644 [Log]: Connect server failed, the return string is:
2025:06:09-17:43:16 0x00003644 [Log]: FabAuthorize: authorize - fail(status: v=false, a=false, 0, 0)
2025:06:09-17:43:16 0x00002760 [Info]: User Register: Connect Finish: 0,-100