Announcement

**Stan001** · 06-20-2025, 02:09 AM

6241 works fine on Netflix.

To help others help you, do the following.

1) With streamfab closed, find and delete StreamFab.log.
2) Go to one movie that gives you an issue, let it analyze, and it will either error, or you may have to finally stop it from analyzing.
3) Attach unaltered streamfab.log to a new post, and then either a Trusted Member or maybe a staff member can read the whole log to see what's going on.

If you don't want to do that, the bare minimum is to find the streamfab cache, rename the cache to cacheOLD as shown (here), and see if that helps.

You will then need to log back into Netflix, along with any other providers, as renaming the cache will cause you to be logged out of all providers.

OR one other thought, just try logging out of Netflix and then logging back in

If I get a chance to update to 6242, I will add to this if anything has changed.

6242 now checked and ok, you may find you need to refresh the page to get streamfab to analyze on Netflix properly.

**simchris** · 06-20-2025, 02:44 AM

Thanks, will do so once I finish the shenanigans I'm dealing with on another front, unrelated tonight

**simchris** · 06-20-2025, 06:00 PM

Still testing. I think it's something funky this week with Netflix itself. Today, was able to handshake and got the return of the "analyzed but no resolution; empty dropdown" thing. I have settings preset to H265. Funnily enough, clicking on vp9 provided and option, then clicking on H264 provided an option. One movie was able to download in H264 with Atmos audio ("Smile"); but then the other two would only come up as 980x when should be HD. For this instance, it's like the SF does handshake but then cannot "see" the H265 option at all, so I get empty resolution drop down. This has happened before, so will try again tonight and Saturday to see if clears up before wasting folks time with my logfile.

**Germania** · 06-20-2025, 06:20 PM

Originally posted by simchris View Post

but then the other two would only come up as 980x when should be HD.
For this instance, it's like the SF does handshake but then cannot "see" the H265 option at all,
so I get empty resolution drop down.

H265 is obsolete for NF licensed films ..
.. e.g. for all only 540p offered films (Sony + Universal)
since NF switched to AV1 HDR10 - see here

H265 is usually only offered for NF in-house productions.

Please name a title for exact info

**simchris** · 06-20-2025, 09:34 PM

Sorry. Got used to the Mac version where almost everything came down as H265 and VP9 was not even option. Well, some stuff I was looking at now works with VP9 selected, then I can opt for H264 or VP1 to get 1080p (so, SMILE downloaded just fine). Some movie just crashed SF and nice to see log popup to say reported (Mac version has been unusable for Netflix for me lately; hence back to Windows). Had been using Mac since I can have that run in a corner. In any case, have been able to get stuff queued up again, finally, on the "better" Windows version. The Adams Family timed out (movie), and as I said something else crashed. But for my purposes, back on track.

Thanks for the notice. I had been trying to do all in Dolby Vision/Atmos based on my optimization of home theatre; but support HDR10+, so will look at using AV1/HDR10 moving forward.

This is pretty much solved over here although couple days back could not get anything to appear after analysis, and prior to that no handshake would not even finish analysis. So, all good now

**simchris** · 06-20-2025, 09:36 PM

Need a solved button or (SOLVED) edit to title -- was just looking for that to not pollute the group

Announcement

(SOLVED) Unable to get past analysis on Netflix

Netflix (SOLVED) Unable to get past analysis on Netflix

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