Unable to download on M6

[Biscoto]

Hello october262,

Yes, even after restarting the computer, the error persists.

[Germania]

.. so I followed the tutorial here to delete the cache

Correct - so new login for all provider required ..


> I confirm that by doing this, I had to connect to M6+, but despite this, the error I reported today persists.

I tried with 6248 and new SF temp (so also empty cache) and SF restart after fresh login
and free content still works for me:








Your problem may be visible in your StreamFab.log ..
.. could you attach it to your post for comparison?

Do you use an ad blocker (possibly DNS-based) ?

[Biscoto]

I do use an ad blocker on my main browser, but does this have an impact on the Streamfab software?
In any case, when I play videos on Streamfab, I do get ads. Speaking of which, despite the presence of ads, I noticed that the video is detected in the first few seconds, whereas previously with MPD DRM, I had to wait until the ads ended.

Here is the log file.

[Sebastian001]

This is very strange. I just tried again, this time asking Streamfab to delete my configuration during uninstallation, and despite that, I couldn't download from the M6+ website.
However, I noticed that even though I asked Streamfab to delete my configuration, I was still connected to M6+ when I opened the software. Is this normal?

No, with proper uninstallation, everything is 100% gone. If you uninstall it, use something like Revo Uninstaller...

Follow the instructions here.

https://forum.dvdfab.cn/forum/streamfab-support/streamfab/465442-how-to-do-a-clean-sf-install-for-windows

[Germania]

I do use an ad blocker on my main browser, but does this have an impact on the Streamfab software?

Nope no effect for SF


> I noticed that the video is detected in the first few seconds, whereas previously with MPD DRM

I click the orange button always before the first ad ends ..
.. now I waited until ads end and it make no different for me.

But how should I compare the log if you used a different (paid) title ?
I've no Abonnement Téva

[Biscoto]

But how should I compare the log if you used a different (paid) title ?
I've no Abonnement Téva

In the log file there are not only videos from Teva, look for example at 2025:08:07-19:10:13: "Un monde en feu", it is a program offered for free on M6+.
Or again at 2025:08:07-19:15:47, “Lucky Luke, Daisy Town”, also a free program, present in the log that I attached to you.

[Germania]

example at 2025:08:07-19:10:13: "Un monde en feu", it is a program offered for free on M6+.

Don't make it unnecessarily complicated - just be Sherlock once and that's it ..
.. I have other hobbies besides trying out all your titles.

​www.m6.fr/un-monde-en-feu-p_25964/episode-1-c_13074621

=> redirect to Teva

see also justwatch - not "gratuit avec publicity"



“Lucky Luke, Daisy Town” is free - but only max 540p (at least with free account)
I can't see your Requested format in Log - Have you requested a higher resolution?

[jpp72]

I downloaded a bunch of Lucky Luke and Astérix movies from PrimeVideo. Daisy Town is still available on there

General

Complete name                            : \Films pour Enfants 01\Lucky Luke - Daisy Town (1971)\Lucky Luke - Daisy Town (1971)-1080p-h265-WEBDL-DolbyDigitalPlus.mkv
Format                                   : Matroska
Format version                           : Version 4
File size                                : 1.18 GiB
Duration                                 : 1 h 12 min
Overall bit rate                         : 2 327 kb/s
Frame rate                               : 25.000 FPS
Movie name                               : Lucky Luke - Daisy Town
Description                              : Des pionniers arrivent au bout de leur traversée et décident à la vue d'une pâquerette de construire leur ville. Daisy Town verra donc le jour. Mais une ville attire les bandits et ces derniers rendent la vie impossible dans ce coin de paradis naguère si calme. Arrive alors le seul homme de la situation pour remettre de l'ordre à Daisy Town, Lucky Luke.
Writing application                      : Lavf60.3.100
Writing library                          : Lavf60.3.100
Cover                                    : Yes
ErrorDetectionType                       : Per level 1
Attachments                              : cover.png
DATE                                     : 1972
GENRE                                    : Animation;Western;Adventure;Comedy
SHOW                                     : Lucky Luke - Daisy Town

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main@L4@Main
Codec ID                                 : V_MPEGH/ISO/HEVC
Duration                                 : 1 h 12 min
Bit rate                                 : 2 056 kb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 25.000 FPS
Standard                                 : NTSC
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Bits/(Pixel*Frame)                       : 0.040
Stream size                              : 1.04 GiB (88%)
Writing library                          : HEVC Coding
Default                                  : Yes
Forced                                   : No
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
VENDOR_ID                                : [0][0][0][0]

Audio
ID                                       : 2
Format                                   : E-AC-3
Format/Info                              : Enhanced AC-3
Commercial name                          : Dolby Digital Plus
Codec ID                                 : A_EAC3
Duration                                 : 1 h 12 min
Bit rate mode                            : Constant
Bit rate                                 : 224 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 31.250 FPS (1536 SPF)
Bit depth                                : 32 bits
Compression mode                         : Lossy
Stream size                              : 116 MiB (10%)
Title                                    : Français
Language                                 : French
Service kind                             : Complete Main
Default                                  : Yes
Forced                                   : No
VENDOR_ID                                : [0][0][0][0]
Dialog Normalization                     : -31 dB
compr                                    : -0.28 dB
dsurmod                                  : Not Dolby Surround encoded
dialnorm_Average                         : -31 dB
dialnorm_Minimum                         : -31 dB
dialnorm_Maximum                         : -31 dB

​

[Biscoto]

Don't make it unnecessarily complicated - just be Sherlock once and that's it ..
.. I have other hobbies besides trying out all your titles.

But anyway, the point isn't to bother you.
I too would like to get this story over with as quickly as possible!

I apologize if I wasted your time, but on the M6 website, it was indicated that the first title was distributed by M6, not Téva… I was mistaken, sorry again.

Regarding Lucky Luke, Daisy Towne, I requested 540p because that's indeed the highest resolution on the M6 website.
And the download failed on my end.

[patyan]

Hello, I try what you wrote: Luky Luke Daisy Town and I have the film in few secondes/ (pictures) (I use the last version 6.2.4.8)
a,d after again:

[Biscoto]

Hello patyan,

Thank you for your reply.
It's very strange that it doesn't work for me. I tried again this morning, still the same error message.

Here's everything I've tried:
- Uninstall Streamfab (including the configuration and cache).
- Use Revo Uninstaller for a thorough uninstallation, including any leftovers.
- Reinstall using the files available on the forum and the official Streamfab website.

Despite this, I still have the same problem, localized throughout the M6 website.

I've tried about ten different programs, both free and paid, and the error persists.

I really don't know what else to do to resolve this problem.

[october262]

Hello patyan,

Thank you for your reply.
It's very strange that it doesn't work for me. I tried again this morning, still the same error message.

Here's everything I've tried:
- Uninstall Streamfab (including the configuration and cache).
- Use Revo Uninstaller for a thorough uninstallation, including any leftovers.
- Reinstall using the files available on the forum and the official Streamfab website.

Despite this, I still have the same problem, localized throughout the M6 website.

I've tried about ten different programs, both free and paid, and the error persists.

I really don't know what else to do to resolve this problem.

have you tried with a VPN ??

[Biscoto]

have you tried with a VPN ??

No, I don't use a VPN.

[Biscoto]

Sorry for the double message, I've noticed a strange phenomenon: when I queue an M6 video in downloads, close and reopen Streamfab, I manage to download an MP4 file, but it only contains the audio.

However, I also noticed that on my laptop running Windows 11 (my computer is running Windows 10), everything works fine.

[patyan]

Hello, no VPN in my test. And I am on windows 11 (insider Beta).

[Germania]

> And I am on windows 11 (insider Beta)

Perhaps that's the decisive factor – I've only tested it on Win10