Disney+ Error code 609 trying to DL Alien Earth

[Nobe32]

Getting this error on Alien Earth. It seems to DL okay but fails processing. I've tried MP4, FFmpeg and ToolNix. It works on H265 SDR but I prefer DV. New Test Version in the US no VPN.
Can someone else check their results.
Thanks

[Nobe32]

Here is my log

StreamFab.log

[simchris]

I have had hit/miss issues getting Alien Earth. I have bounced between HULU VIP and Disney+ VIP to get the whole season.

Clearing your temp and cache folders, then relogin to Disney+ might work, but worst case -- wait a few days as weekends seem to have the most errors, or try HULU VIP to get from there.

[Germania]

I can't test it with D+ in the US because it requires Hulu:




So I tried it via Canada, and I don't see any problem with FHD DoVi there.






From your log:

[Info]: [CWV.CMutualCDMServer] Get value is empty! kid  9E6359372F7E4CAF9311423EC19CF03A

[Critical]: [DC.Base] Dec video:  "... /Video_00/vt_00" encrypted
[Critical]: [DC.Base] DecryptBinarayFile failed.
[Critical]: [DC.DisneyplusV2] **** Decrypt stream fail.

So it's a decryption problem - not a remux problem

[jpp72]

No problem from Disney+ Canada


My Disney+ Canada account works in the US so maybe it's the same where a US one would work in Canada...

[Germania]

That's what I wrote (op prefer DV):
So I tried it via Canada, and I don't see any problem with FHD DoVi there.

[jpp72]

I should read more carefully...lol

[Nobe32]

Thanks for testing everyone. I will try Canada hopefully my login will work.

[0xFeedBeef]

This issue goes WAYYYYYYYYY back:- https://forum.dvdfab.cn/forum/stream...ent#post462832

Wilson.Wang maybe someone could look at it?

[Nobe32]

No problem from Disney+ Canada

Yes this worked for me. Thanks to all that replied.