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  • UHD Ripper trying to rip UHD first time.

    Hi, Trying to rip UHD the first time. Selecting MKV pass thru, all it shows was processing and the % never pass 0. After a few hours, the program thinks it completed but there is no output file. I must had missed something, please let me know what? thanks for your time.

  • #2
    Hello,

    Please post the latest dvdfab_internal.log file and fabcheck_internal.log file here.

    The log path can be found in my sig.
    Guide for adding attachments in a post

    User Manual for DVDFab v10 (pdf)

    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab10\Log
    For Mac: Finder> Documents> DVDFab10> Log

    DVDFab Player 5:
    For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log

    Comment


    • #3
      I also start to rip as MKV.4KH265.10bit.. went for 9:51:18 so far completing 8%..
      Attached Files

      Comment


      • #4
        got an error message trying to upload the dvdfab_internal.log file as is.
        Last edited by little nellie; 08-09-2018, 01:35 PM.

        Comment


        • #5
          I trimmed the log file to yesterday's event
          Attached Files

          Comment


          • #6
            Hi,

            I have forwarded the log file to the developers for analyzing.

            Meanwhile, we notice that the movie you tried was PIRATES_DEADMENTELLNOTALES, so do you have the same problem with other movies? If yes, please kindly specify. Thanks.

            Regards,
            Mona
            Guide for adding attachments in a post

            User Manual for DVDFab v10 (pdf)

            DVDFab log default location:
            For Windows: C:\Users\User Name\Documents\DVDFab10\Log
            For Mac: Finder> Documents> DVDFab10> Log

            DVDFab Player 5:
            For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log

            Comment


            • #7
              this is the only UHD disc I have.. question about the profile.. the default for UHD rip is MKV passthru without any other box selected? is this correct?

              When I select MKV 4K 10 bit, the projected finish is about 6 days, is there a setting I missed to cause this super long rip time?

              Comment


              • #8
                We tested with the same source PIRATES_DEADMENTELLNOTALES, we could not reproduce this freeze problem.
                Please try to convert this movie to other profile like mkv.passthrough and see if it will make a difference.

                Regards,
                Mona
                Guide for adding attachments in a post

                User Manual for DVDFab v10 (pdf)

                DVDFab log default location:
                For Windows: C:\Users\User Name\Documents\DVDFab10\Log
                For Mac: Finder> Documents> DVDFab10> Log

                DVDFab Player 5:
                For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log

                Comment


                • #9
                  still does the same.. here is the log

                  ------ process working ------
                  2018.08.18-15:23:14: opening drive D
                  2018.08.18-15:23:15: opened i/o
                  2018.08.18-15:23:15: currentProfile: 64
                  2018.08.18-15:23:15: got media type 15
                  2018.08.18-15:23:15: UILog: btn Visible: left btn 4 right btn 9
                  2018.08.18-15:23:15: UILog:MsgWork:WorkStatus_Start
                  2018.08.18-15:23:15: got max lba 31728767
                  2018.08.18-15:23:16: got disc type 40
                  2018.08.18-15:23:16: type UHD BDMV
                  2018.08.18-15:23:16: volume label PIRATES_DEADMENTELLNOTALES
                  2018.08.18-15:23:16: bd set region ?
                  2018.08.18-15:23:16: internal path D:/BDMV/
                  2018.08.18-15:23:17: aacs 1 bd+ 0
                  2018.08.18-15:23:26: got bdmv
                  2018.08.18-15:23:26: failed to report agid: sensekey 05 asc 6F acsq 01
                  2018.08.18-15:23:26: blu-ray 755A708F41CC449D08193B49A0ADAA355CF092B5
                  2018.08.18-15:23:36: cert BEE=0x80 same
                  2018.08.18-15:23:37: got vuk
                  2018.08.18-15:23:37: got data key
                  2018.08.18-15:23:37: got unit key 1
                  2018.08.18-15:23:38: blupath: movie disc
                  2018.08.18-15:23:42: got bdmv
                  2018.08.18-15:23:47: got extended bdinfo
                  2018.08.18-15:23:47: opened blu-ray
                  2018.08.18-15:23:47: info: create config(bluray2video)
                  2018.08.18-15:23:47: info: crop value after clone: left = 0 right= 0 top=0 bottom=0 enable=0 mode=0
                  2018.08.18-15:23:47: info: use profile(MKV Passthrough)
                  2018.08.18-15:23:47: info: bluray playlist(800),angle(0),chapter(1->28),BDAV(no)
                  2018.08.18-15:23:47: info: 3D working_mode(disable), 3D format(sbs_lef_right)
                  2018.08.18-15:23:48: info: UILog: work status: Notify 1 1 -1 not
                  2018.08.18-15:23:48: info: stream input@ Video(4113)[codec(hevc) size(3840*2160) fps(24000/1001) interlace(0) duration(7745)sec opcode(copy) fmt(64) profile(-99) level(-99)]
                  2018.08.18-15:23:48: info: stream output Video(4113)[codec(hevc) size(3840*2160) fps(24000/1001) interlace(0) bitrate(0) duration(7745)sec fmt(64) profile(-99) level(-99)]
                  2018.08.18-15:23:48: info: stream input@ Audio(4352)[codec(truehd) channels(8) sample(48000) bitrate(640000) bitdepth(24) opcode(remove_hd)]
                  2018.08.18-15:23:48: info: stream output Audio(4352)[codec(truehd) channels(8) sample(48000) bitrate(640000) bitdepth(24) opcode(remove_hd)]
                  2018.08.18-15:23:48: info: stream input@ SubPicture(4768)[codec(pgssub) language(English) opcode(remux)]
                  2018.08.18-15:23:48: info: stream output SubPicture(4768)[codec(pgssub) language(English)]
                  2018.08.18-15:23:48: info: SubMode(Remux) -- Display Only forced Subtitle(false)
                  2018.08.18-15:23:48: UILog: btn Visible: left btn 4 right btn 9
                  2018.08.18-15:23:48: UILog:MsgWork:WorkStatus_Start
                  2018.08.18-15:23:48: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 8
                  2018.08.18-15:23:48: info: processing source(00007.m2ts)
                  2018.08.18-15:55:52: ------------------ convert work finished ------------------
                  2018.08.18-15:55:53: UILog: 0x7413030 work ctrl status 0->3
                  2018.08.18-15:55:53: ========current work finish: 3========
                  2018.08.18-15:55:59: UILog: Run Work to end.
                  2018.08.18-15:55:59: UILog: btn Visible: left btn 0 right btn 7
                  2018.08.18-15:55:59: DriveX msg: remove media in driveX D.
                  2018.08.18-15:56:01: Source manager: open source flag:1,1,1,1,1
                  2018.08.18-15:56:23: UILog: btn Visible: left btn 0 right btn 7
                  2018.08.18-15:56:23: Source manager: open source flag:1,0,1,1,1
                  2018.08.18-15:56:49: opening drive D
                  2018.08.18-15:56:49: opened i/o
                  2018.08.18-15:56:49: currentProfile: 64
                  2018.08.18-15:56:49: got media type 15
                  2018.08.18-15:56:50: got max lba 31728767
                  2018.08.18-15:57:08: got disc type 40
                  2018.08.18-15:57:08: type UHD BDMV
                  2018.08.18-15:57:08: volume label PIRATES_DEADMENTELLNOTALES
                  2018.08.18-15:57:08: DriveX msg: media open(false) sucess in driveX D.
                  2018.08.18-15:57:08: DriveX msg: add media success in driveX D.
                  2018.08.18-15:57:08: DriveX msg: send open media msg to thread for driveX D.
                  2018.08.18-15:57:08: Source manager: add source id 3.
                  2018.08.18-15:57:08: bd set region ?
                  2018.08.18-15:57:08: Source open statusVD Yes, 2231-10-11
                  2018.08.18-15:57:08: Source open status:BD Yes, 2231-10-11
                  2018.08.18-15:57:08: Source open status:UHD Yes, 2231-10-11
                  2018.08.18-15:57:08: bd set region ?
                  2018.08.18-15:57:08: opening drive D
                  2018.08.18-15:57:08: opened i/o
                  2018.08.18-15:57:08: currentProfile: 64
                  2018.08.18-15:57:09: got max lba 31728767
                  2018.08.18-15:57:10: got disc type 40
                  2018.08.18-15:57:10: internal path D:/BDMV/
                  2018.08.18-15:57:10: aacs 1 bd+ 0
                  2018.08.18-15:57:20: got bdmv
                  2018.08.18-15:57:20: failed to report agid: sensekey 05 asc 6F acsq 01
                  2018.08.18-15:57:20: blu-ray 755A708F41CC449D08193B49A0ADAA355CF092B5
                  2018.08.18-15:57:30: cert BEE=0x80 same
                  2018.08.18-15:57:31: got vuk
                  2018.08.18-15:57:31: got data key
                  2018.08.18-15:57:31: got unit key 1
                  2018.08.18-15:57:31: blupath: movie disc
                  2018.08.18-15:57:35: got bdmv
                  2018.08.18-15:57:41: got extended bdinfo
                  2018.08.18-15:57:41: opened blu-ray
                  2018.08.18-15:57:41: Meta: the ownership is E_Meta_No_Owner.
                  2018.08.18-15:57:41: Source manager: open successful.
                  2018.08.18-15:57:41: Meta: editable flag is META_INFO_EDITABLE_FLAG_NOT_FOND
                  2018.08.18-15:57:42: Work manager: create Converter work 4 with source 3 and uiinfo 3( title 800 ).
                  2018.08.18-15:57:50: ========WorkAttr::SetSource=======
                  2018.08.18-15:57:50: Source Video Size Original: 3840 x 2160
                  2018.08.18-15:57:50: Source Video Size Display: 3840 x 2160
                  2018.08.18-15:57:50: Source Video FPS: 24000 / 1001
                  2018.08.18-15:57:50: Source Video Bitrate: 1200
                  2018.08.18-15:57:50: Source Audio Bitrate: 640000
                  2018.08.18-15:57:50: Source Audio Channels: 8
                  2018.08.18-15:57:50: Source Audio Volume: 100
                  2018.08.18-15:57:50: Source Audio Bitdepth: 24
                  2018.08.18-15:57:50: Source Audio SampleRate: 48000
                  2018.08.18-15:57:50: Work Profile: MKV Passthrough
                  2018.08.18-15:57:52: Meta: Load the default meta info data .
                  2018.08.18-15:57:52: Source manager: open source flag:1,0,1,1,1
                  2018.08.18-16:02:23: Exit process: processBeforeClose.
                  2018.08.18-16:02:23: Exit process: clear temp folder.
                  2018.08.18-16:02:23: Exit process: stop quality task.
                  2018.08.18-16:02:23: Exit process: stop thumbnail thread.
                  2018.08.18-16:02:23: Exit process: save config file.
                  2018.08.18-16:02:23: Exit process: create jump list.
                  2018.08.18-16:02:23: Exit process: save meta info to local file.
                  2018.08.18-16:02:23: Exit process: stop running.
                  2018.08.18-16:02:25: Exit process: preview pfn_deinit end
                  2018.08.18-16:02:25: Exit process: preview FreeLibrary end
                  2018.08.18-16:02:26: Exit process: finish MainUI.
                  2018.08.18-16:02:26: Exit process: finish FreePref.
                  2018.08.18-16:02:26: Exit process: finish AVEditWrap Release.
                  2018.08.18-16:08:38:
                  Last edited by little nellie; Yesterday, 11:29 PM.

                  Comment


                  • #10
                    there is no file created, DVDfab thinks it is done.

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