UHD Ripper trying to rip UHD first time.

[little nellie]

Hi, Trying to rip UHD the first time. Selecting MKV pass thru, all it shows was processing and the % never pass 0. After a few hours, the program thinks it completed but there is no output file. I must had missed something, please let me know what? thanks for your time.

[Mona]

Hello,

Please post the latest dvdfab_internal.log file and fabcheck_internal.log file here.

The log path can be found in my sig.

[little nellie]

I also start to rip as MKV.4KH265.10bit.. went for 9:51:18 so far completing 8%..

[little nellie]

got an error message trying to upload the dvdfab_internal.log file as is.

[little nellie]

I trimmed the log file to yesterday's event

[Mona]

Hi,

I have forwarded the log file to the developers for analyzing.

Meanwhile, we notice that the movie you tried was PIRATES_DEADMENTELLNOTALES, so do you have the same problem with other movies? If yes, please kindly specify. Thanks.

Regards,
Mona

[little nellie]

this is the only UHD disc I have.. question about the profile.. the default for UHD rip is MKV passthru without any other box selected? is this correct?

When I select MKV 4K 10 bit, the projected finish is about 6 days, is there a setting I missed to cause this super long rip time?

[Mona]

We tested with the same source PIRATES_DEADMENTELLNOTALES, we could not reproduce this freeze problem.
Please try to convert this movie to other profile like mkv.passthrough and see if it will make a difference.

Regards,
Mona

[little nellie]

still does the same.. here is the log

------ process working ------
2018.08.18-15:23:14: opening drive D
2018.08.18-15:23:15: opened i/o
2018.08.18-15:23:15: currentProfile: 64
2018.08.18-15:23:15: got media type 15
2018.08.18-15:23:15: UILog: btn Visible: left btn 4 right btn 9
2018.08.18-15:23:15: UILog:MsgWork:WorkStatus_Start
2018.08.18-15:23:15: got max lba 31728767
2018.08.18-15:23:16: got disc type 40
2018.08.18-15:23:16: type UHD BDMV
2018.08.18-15:23:16: volume label PIRATES_DEADMENTELLNOTALES
2018.08.18-15:23:16: bd set region ?
2018.08.18-15:23:16: internal path D:/BDMV/
2018.08.18-15:23:17: aacs 1 bd+ 0
2018.08.18-15:23:26: got bdmv
2018.08.18-15:23:26: failed to report agid: sensekey 05 asc 6F acsq 01
2018.08.18-15:23:26: blu-ray 755A708F41CC449D08193B49A0ADAA355CF092B5
2018.08.18-15:23:36: cert BEE=0x80 same
2018.08.18-15:23:37: got vuk
2018.08.18-15:23:37: got data key
2018.08.18-15:23:37: got unit key 1
2018.08.18-15:23:38: blupath: movie disc
2018.08.18-15:23:42: got bdmv
2018.08.18-15:23:47: got extended bdinfo
2018.08.18-15:23:47: opened blu-ray
2018.08.18-15:23:47: info: create config(bluray2video)
2018.08.18-15:23:47: info: crop value after clone: left = 0 right= 0 top=0 bottom=0 enable=0 mode=0
2018.08.18-15:23:47: info: use profile(MKV Passthrough)
2018.08.18-15:23:47: info: bluray playlist(800),angle(0),chapter(1->28),BDAV(no)
2018.08.18-15:23:47: info: 3D working_mode(disable), 3D format(sbs_lef_right)
2018.08.18-15:23:48: info: UILog: work status: Notify 1 1 -1 not
2018.08.18-15:23:48: info: stream input@ Video(4113)[codec(hevc) size(3840*2160) fps(24000/1001) interlace(0) duration(7745)sec opcode(copy) fmt(64) profile(-99) level(-99)]
2018.08.18-15:23:48: info: stream output Video(4113)[codec(hevc) size(3840*2160) fps(24000/1001) interlace(0) bitrate(0) duration(7745)sec fmt(64) profile(-99) level(-99)]
2018.08.18-15:23:48: info: stream input@ Audio(4352)[codec(truehd) channels(8) sample(48000) bitrate(640000) bitdepth(24) opcode(remove_hd)]
2018.08.18-15:23:48: info: stream output Audio(4352)[codec(truehd) channels(8) sample(48000) bitrate(640000) bitdepth(24) opcode(remove_hd)]
2018.08.18-15:23:48: info: stream input@ SubPicture(4768)[codec(pgssub) language(English) opcode(remux)]
2018.08.18-15:23:48: info: stream output SubPicture(4768)[codec(pgssub) language(English)]
2018.08.18-15:23:48: info: SubMode(Remux) -- Display Only forced Subtitle(false)
2018.08.18-15:23:48: UILog: btn Visible: left btn 4 right btn 9
2018.08.18-15:23:48: UILog:MsgWork:WorkStatus_Start
2018.08.18-15:23:48: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 8
2018.08.18-15:23:48: info: processing source(00007.m2ts)
2018.08.18-15:55:52: ------------------ convert work finished ------------------
2018.08.18-15:55:53: UILog: 0x7413030 work ctrl status 0->3
2018.08.18-15:55:53: ========current work finish: 3========
2018.08.18-15:55:59: UILog: Run Work to end.
2018.08.18-15:55:59: UILog: btn Visible: left btn 0 right btn 7
2018.08.18-15:55:59: DriveX msg: remove media in driveX D.
2018.08.18-15:56:01: Source manager: open source flag:1,1,1,1,1
2018.08.18-15:56:23: UILog: btn Visible: left btn 0 right btn 7
2018.08.18-15:56:23: Source manager: open source flag:1,0,1,1,1
2018.08.18-15:56:49: opening drive D
2018.08.18-15:56:49: opened i/o
2018.08.18-15:56:49: currentProfile: 64
2018.08.18-15:56:49: got media type 15
2018.08.18-15:56:50: got max lba 31728767
2018.08.18-15:57:08: got disc type 40
2018.08.18-15:57:08: type UHD BDMV
2018.08.18-15:57:08: volume label PIRATES_DEADMENTELLNOTALES
2018.08.18-15:57:08: DriveX msg: media open(false) sucess in driveX D.
2018.08.18-15:57:08: DriveX msg: add media success in driveX D.
2018.08.18-15:57:08: DriveX msg: send open media msg to thread for driveX D.
2018.08.18-15:57:08: Source manager: add source id 3.
2018.08.18-15:57:08: bd set region ?
2018.08.18-15:57:08: Source open statusVD Yes, 2231-10-11
2018.08.18-15:57:08: Source open status:BD Yes, 2231-10-11
2018.08.18-15:57:08: Source open status:UHD Yes, 2231-10-11
2018.08.18-15:57:08: bd set region ?
2018.08.18-15:57:08: opening drive D
2018.08.18-15:57:08: opened i/o
2018.08.18-15:57:08: currentProfile: 64
2018.08.18-15:57:09: got max lba 31728767
2018.08.18-15:57:10: got disc type 40
2018.08.18-15:57:10: internal path D:/BDMV/
2018.08.18-15:57:10: aacs 1 bd+ 0
2018.08.18-15:57:20: got bdmv
2018.08.18-15:57:20: failed to report agid: sensekey 05 asc 6F acsq 01
2018.08.18-15:57:20: blu-ray 755A708F41CC449D08193B49A0ADAA355CF092B5
2018.08.18-15:57:30: cert BEE=0x80 same
2018.08.18-15:57:31: got vuk
2018.08.18-15:57:31: got data key
2018.08.18-15:57:31: got unit key 1
2018.08.18-15:57:31: blupath: movie disc
2018.08.18-15:57:35: got bdmv
2018.08.18-15:57:41: got extended bdinfo
2018.08.18-15:57:41: opened blu-ray
2018.08.18-15:57:41: Meta: the ownership is E_Meta_No_Owner.
2018.08.18-15:57:41: Source manager: open successful.
2018.08.18-15:57:41: Meta: editable flag is META_INFO_EDITABLE_FLAG_NOT_FOND
2018.08.18-15:57:42: Work manager: create Converter work 4 with source 3 and uiinfo 3( title 800 ).
2018.08.18-15:57:50: ========WorkAttr::SetSource=======
2018.08.18-15:57:50: Source Video Size Original: 3840 x 2160
2018.08.18-15:57:50: Source Video Size Display: 3840 x 2160
2018.08.18-15:57:50: Source Video FPS: 24000 / 1001
2018.08.18-15:57:50: Source Video Bitrate: 1200
2018.08.18-15:57:50: Source Audio Bitrate: 640000
2018.08.18-15:57:50: Source Audio Channels: 8
2018.08.18-15:57:50: Source Audio Volume: 100
2018.08.18-15:57:50: Source Audio Bitdepth: 24
2018.08.18-15:57:50: Source Audio SampleRate: 48000
2018.08.18-15:57:50: Work Profile: MKV Passthrough
2018.08.18-15:57:52: Meta: Load the default meta info data .
2018.08.18-15:57:52: Source manager: open source flag:1,0,1,1,1
2018.08.18-16:02:23: Exit process: processBeforeClose.
2018.08.18-16:02:23: Exit process: clear temp folder.
2018.08.18-16:02:23: Exit process: stop quality task.
2018.08.18-16:02:23: Exit process: stop thumbnail thread.
2018.08.18-16:02:23: Exit process: save config file.
2018.08.18-16:02:23: Exit process: create jump list.
2018.08.18-16:02:23: Exit process: save meta info to local file.
2018.08.18-16:02:23: Exit process: stop running.
2018.08.18-16:02:25: Exit process: preview pfn_deinit end
2018.08.18-16:02:25: Exit process: preview FreeLibrary end
2018.08.18-16:02:26: Exit process: finish MainUI.
2018.08.18-16:02:26: Exit process: finish FreePref.
2018.08.18-16:02:26: Exit process: finish AVEditWrap Release.
2018.08.18-16:08:38:

[little nellie]

there is no file created, DVDfab thinks it is done.

[little nellie]

I was using the passthru profile with Atmos uncheck and AC-3/5.1 HD remove check. This is repeatable.

The same passthru profile with Atmos check and AC-3/5.1 HD remove check, it will produce 02:07 mins of video and thinks it is done. This is repeatable.

The same passthru profile with Atmos check and AC-3/5.1 HD remove uncheck, it take days to complete

[little nellie]

Mona any idea why this is happening?

[Mona]

I was using the passthru profile with Atmos uncheck and AC-3/5.1 HD remove check. This is repeatable.
The same passthru profile with Atmos check and AC-3/5.1 HD remove check, it will produce 02:07 mins of video and thinks it is done. This is repeatable.
The same passthru profile with Atmos check and AC-3/5.1 HD remove uncheck, it take days to complete

Could you please update to v10.2.1.0 to try again and feedback the latest log file? This time, please attach the dvdfab_internal.log file as attachment to the post, please do not past only part of the content in the post, thank you.

[little nellie]

attached is the trimmed log as the full log was unable to attached because of size.

the process of passthru with Atmos deselected and AC3 selected starts at 2018.08.28-20:32:53

no output file was created, DVDfab ejected the disc and thinks the task was completed.

If I use passthru with Atmos selected and AC3 deselected, everything works fine.

[little nellie]

BTW, I used the same process to rip The Last Jedi and it finished fine.