DVDFab Forum - I just bought a supported UHD drive (BRUHD-PU3) but it won't work!!!

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I just bought a supported UHD drive (BRUHD-PU3) but it won't work!!!

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  • UHD Ripper I just bought a supported UHD drive (BRUHD-PU3) but it won't work!!!

    I am extremely frustrated. I just bought your UHD ripper, and followed your article https://www.dvdfab.cn/4k-uhd-drives.htm to purchase a Buffalo BRUHD-PU3 usb UHD drive, but it does NOT work! All DVDFab tells me is that the drive is not supported!

    I have no idea how to find out if it has the right version of the firmware, or how to reflash it with the correct version if it is the wrong one.

    What do I do please? I spent over $300 between the drive and the Ripper software, so I am very upset right now. This should be easier to make work!

    Thank you for any help!

  • #2
    Originally posted by menkalos View Post
    I am extremely frustrated. I just bought your UHD ripper, and followed your article https://www.dvdfab.cn/4k-uhd-drives.htm to purchase a Buffalo BRUHD-PU3 usb UHD drive, but it does NOT work! All DVDFab tells me is that the drive is not supported!

    I have no idea how to find out if it has the right version of the firmware, or how to reflash it with the correct version if it is the wrong one.

    What do I do please? I spent over $300 between the drive and the Ripper software, so I am very upset right now. This should be easier to make work!

    Thank you for any help!
    You can check the firmware version in "DVDFab Common Settings>Drives>Drives" section.
    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab11\Log
    For Mac: Finder>Documents>DVDFab11>Log

    DVDFab Player 5:
    For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
    For Mac: Finder>Documents>DVDFab Player 5>Log

    Guide for adding attachments in a post
    --Please use attachment button to attach your most recent log files.

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    • #3
      Ok. It definitely is BU11, and I apparently need BU10. But I can't find any site that provides that as a download or provides instructions. Can you please point me to the right location? Thank you very much!!!

      Comment


      • #4
        Originally posted by menkalos View Post
        Ok. It definitely is BU11, and I apparently need BU10. But I can't find any site that provides that as a download or provides instructions. Can you please point me to the right location? Thank you very much!!!
        dvdfab will have a downgrade tool releasing soon for downgrading UHD drives - https://www.myce.com/news/dvdfab-ann...-drives-85384/

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        • #5
          If you need someone to test your firmware downgrade tool, please let me know! :-)

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          • #6
            Any word on this new firmware downgrading tool?

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