I just purchased an Archgon external drive model MD-8107-U3 that appeared to be on your official list. However, it won't recognize 4K Ultra discs and I'm unable to downgrade the firmware.
When I open DVDFAB 12.0.1.5, it displays the following message:
However, we I open the UHD Drive Tool to downgrade the firmware, I get the following message:
First of all, I interpreted the info on your website to mean that this drive already supports 4K UHD. Secondly, DVDFAB displays confusing messages, first telling me that I need to downgrade the firmware but then (in UHD Drive Tool) that downgrade is not yet supported for this drive.
Can you please clear up my confusion on this issue so I can determine whether I should return the drive or hold onto it and wait for you to support the downgrade of this drive?
Regards,
Stan
When I open DVDFAB 12.0.1.5, it displays the following message:
However, we I open the UHD Drive Tool to downgrade the firmware, I get the following message:
First of all, I interpreted the info on your website to mean that this drive already supports 4K UHD. Secondly, DVDFAB displays confusing messages, first telling me that I need to downgrade the firmware but then (in UHD Drive Tool) that downgrade is not yet supported for this drive.
Can you please clear up my confusion on this issue so I can determine whether I should return the drive or hold onto it and wait for you to support the downgrade of this drive?
Regards,
Stan
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