Optical Drives Windows not detecting new UHD discs

[AnttDvdFab]

Hi!

Not a DVD Fab issue - just looking for insight. I have an ASUS BW-16D1HT with firmware 3.0.​

I've been able to rip almost all of my 200+ 4k discs, but am having issues with Windows 11 recognizing some of the discs when inserted into the drive. the drive just spins/grinds a bit then gives up.

For the most part the discs that won't read are BD-100 discs. They are:

• Braveheart
• Highlander
• The Batman
• Shazam! Fury of the Gods
• The Suicide Squad
• Spider-Man Far From Home
• Fast X

But also one (according to blu-ray.com) that is BD-66.

• Ant-Man and the Wasp: Quantumania

At least 20 other 4k discs I own are BD-100 and they ripped fine.

Recommendations? When I ran the UHD drive tool it said firmware 3.1 was also UHD friendly. That's my next step if there are no better thoughts.

[AnttDvdFab]

Flashing the drive to 3.01 using the UHD Drive tool appears to have semi-fixed the issue. At least some of the discs are showing up for Windows and DVDFab is able to rip them.

So far Highlander, Ant-Man, and The Batman worked. Braveheart recognized about 1 in 5 times being put in the drive. DVD Fab doesn't "fully" recognize it enough to start a rip.

Forward motion, though.

[TrickyZ]

I am having a similar problem... several UHD disc never seem to be recognized by either my Asus BC-12D2HT or my LG WH16NS40 drives. Others work just fine. Recently I've had trouble reading Twelve Monkeys and Water World UHD discs.

[fussybob]

Have you two tried washing the disc. I have Asus and LG drives and many times a brand new disc will not be read. I wash the disc with warm water and Dawn. Pat dry with a paper towel, and then rub the surface with a microfiber cloth, the extremely fine weave one that you get with eye glasses. They read/rip fine after that.

[Mona]

Did you try using Copy - Clone mode to load the discs?
Please provide the DVDFab13.log file too. Thank you.

[FQs19]

Cleaning the discs with soap and water, sometimes more than once, is required on a lot of UHD discs.
Also, I've noticed that after hundreds of rips, that some drives start to fail to read properly and it's time to put them out to pasture.

[Laprince]

Just tried with new movie Twister 4k and had read errors could not copy or make an iso with DVDFAB tried with both my drives but getting read errors with both drives so tried my other program Leawo Professional Media and I was able to make an ISO copy no problem and was able to nake a movie only copy with no problems with that software so I believe these errors are coming only with DVDFAB software no reading of discs due to read errors.

Pkease Advise
Louie

[FQs19]

Just tried with new movie Twister 4k and had read errors could not copy or make an iso with DVDFAB tried with both my drives but getting read errors with both drives so tried my other program Leawo Professional Media and I was able to make an ISO copy no problem and was able to nake a movie only copy with no problems with that software so I believe these errors are coming only with DVDFAB software no reading of discs due to read errors.

Pkease Advise
Louie

Sounds like a encryption problem on DVDFab's end since the other program you used worked.
DVDFab hasn't responed nor fixed any issues for months.
Good luck getting them to look at this.

[Laprince]

100 percent DVDFAB encryption problem because it worked first time with the Leawo professional media software right away and Oh believe me i know i have been waiting for over 3 months now to get a simple thing fixed and they had promised me in the next version 13.0.2.1 that it will be fixed and guess what still not fixed. not sure what has happened with them not replying and not getting there customers issues fixed but this is not good we are paying customers of this software. Hopefully something changes here real soon. it looks like you have been waiting some time now as well to get some fixes.

Thank You
Louie

[FQs19]

I've been using this software for over a decade.
It's gone downhill over the past 18 months.

It's a real shame.

[Laprince]

Yes I hear you I have been using this software for 10 years now myself and it is getting worse over the last 18 months I agree with and it’s not cheap software but the worse part is the customer service no one returns to the emails and messages to the issues we are having with this software to help fix and resolve this issues to make this software better.
Such a shame is correct my friend.
What used to be excellent software is going downhill now.

Louie

[Laprince]

This is why I went out and got different software as well like I mentioned in the above which has been working with my UHD discs without read errors untill something gets resolved with DVDFAB and there customer service to help fix their software

Louie