There was another thread regarding this, but it has been closed for a while now.
I too do not like the online license verification, not because of any concern about privacy, as any program could send user data to a server without the user even knowing about it. The concern is about lack of n internet connection.
While the later versions have improved connection timeouts to the server(s), it will never overcome an issue where there isn't an internet connection available. That renders DVDFab9 totally useless. We users have paid to be able to use the program 24x7, yet there are times where not is not always possible.
Then there is the possibility that while my internet connection may be working, the connection to the DVDFab9 server(s) might not be. Never say never that the feed to the server(s) can't go away because of some unforseen problem or that the server farm actually goes down. Again, never say never. Those who have have learned their lesson the hard way.
I can understand the need for the protection against theft of their program, but to do so at the expense of the paying customer isn't right either.
Here is a potential tradeoff: Have a 30 day timer in the product, whereby every time that a connection is established, the timer gets reset and if a connection can't be made, see if the 30 days has timed out.
As pointed out in the other thread, this "feature" is not popular and is causing some loyal users to defect. Obviously DVDFab already has the money from those users, since this is a lifetime update product, but word gets around real fast these days, which could result in potential future customers going elsewhere.
Please take the complaints about this "feature" seriously.
FYI: this also applies to the need to contact the server(s) regarding data for decrypting, etc.
I too do not like the online license verification, not because of any concern about privacy, as any program could send user data to a server without the user even knowing about it. The concern is about lack of n internet connection.
While the later versions have improved connection timeouts to the server(s), it will never overcome an issue where there isn't an internet connection available. That renders DVDFab9 totally useless. We users have paid to be able to use the program 24x7, yet there are times where not is not always possible.
Then there is the possibility that while my internet connection may be working, the connection to the DVDFab9 server(s) might not be. Never say never that the feed to the server(s) can't go away because of some unforseen problem or that the server farm actually goes down. Again, never say never. Those who have have learned their lesson the hard way.
I can understand the need for the protection against theft of their program, but to do so at the expense of the paying customer isn't right either.
Here is a potential tradeoff: Have a 30 day timer in the product, whereby every time that a connection is established, the timer gets reset and if a connection can't be made, see if the 30 days has timed out.
As pointed out in the other thread, this "feature" is not popular and is causing some loyal users to defect. Obviously DVDFab already has the money from those users, since this is a lifetime update product, but word gets around real fast these days, which could result in potential future customers going elsewhere.
Please take the complaints about this "feature" seriously.
FYI: this also applies to the need to contact the server(s) regarding data for decrypting, etc.
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