Hi - As a long time and satisfied user of DVDFab, I would like to understand why Version 9 has been lauched with so much missing and numerous bugs. Is it beacuse the developers want to cash in prior to Christmas 2012, hoping that any new customers go straight to purchase V9, without them realising that V8 contains so much more, and has a good proven history?
It seems strange that an organistaion that has supported its customers for so long has now launched a new version that is clearly sub-standard in comparison to its predesessor.
There have been various posts in the past few days from representatives of DVDFab who have stated "Look out for exicting things to come in V9".
Perhaps these representatives might like to inform their customers of these things, instead of wasting our time in having to install, raise queries, realise issues with V9 and then be forced ro revert to version 8 because that works and has the features you need to perform the tasks you want.
I hope DVDFab recognise that even in these times of auserity, it is sometime better to maintain the loyalty of its customers than make it look like you are just cashing in with an inferior product.
Regards
It seems strange that an organistaion that has supported its customers for so long has now launched a new version that is clearly sub-standard in comparison to its predesessor.
There have been various posts in the past few days from representatives of DVDFab who have stated "Look out for exicting things to come in V9".
Perhaps these representatives might like to inform their customers of these things, instead of wasting our time in having to install, raise queries, realise issues with V9 and then be forced ro revert to version 8 because that works and has the features you need to perform the tasks you want.
I hope DVDFab recognise that even in these times of auserity, it is sometime better to maintain the loyalty of its customers than make it look like you are just cashing in with an inferior product.
Regards
- Benjamin Franklin 1706-1790
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