dvdfab crashing computer getting BSOD

[signals]

It would be useful if the crash happens after the original disc is ejected and the new one inserted, depending on the timing of the crsah there may be some useful info in the burn log. Its location depends on your operating system. Just use windows file search and tell it to look for the file dvdfab_burn_vso.log.

Don't know how soon for sure. The original plan was for tonight Beijing time, which generally means between 10AM-1PM EDT or 1400-1700 UTC, but this can vary with internal testing results and so on. It might even be tomorrow.

[E*C*H*O]

How soon?
I just realized I had two versions on my computer (I only used the latest version). I decided to uninstall both, then restart my system. I was thinking of either reinstalling 8.1.1.5 or perhaps trying to install an older version, but I don't know if I can do that. The HP laptop that seems to work properly has version 8.1.0.0. I'd update it, but I figure I should leave well enough alone.

ETA: I have never provided a burn log file. I will do so, but I don't know how.

[signals]

There will be another Beta out very shortly, try it when it is released.

[E*C*H*O]

No luck, I can't repro this issue, all of we did perfectly. Please try the newer beta version please. We fixed lots of defect of Fab.

Thanks,
Potti

I guess I'm at the end of the road then. I always have the latest version. Just checked the forum and I should have 8.1.1.5, which I do.

[Potti]

No luck, I can't repro this issue, all of we did perfectly. Please try the newer beta version please. We fixed lots of defect of Fab.

Thanks,
Potti

[E*C*H*O]

kdpooh,
If I didn't have an external drive, I'd be rather aggravated. But since I do, I actually really like using it! I just put the original DVD in the laptop's drive and put the blank in the external drive. The process completes without having to watch it. Pretty convenient

[kdpooh]

I see we have no answers yet on this as to why we can not use dvdfab on our newer computers. I have to use my husbands sony to copy dvds. I have not had a chance to try my external drive with the new computer yet. It would just be easier if i could use it on my own computer instead of getting his out and doing it.

Please Please some one address this and figure it out..................

[E*C*H*O]

Hi E*C*H*O:
I will check this ASPS.

Thanks! Just let me know if you need me to do anything...

[Potti]

Hi E*C*H*O:
I will check this ASPS.

[E*C*H*O]

dhanu56 gave me the idea to try using an external hard drive for burning the disk, so I tried it this morning with success using the Toshiba Satellite laptop. I put the original disk into the laptops disk drive and put the blank in the external drive. It made the transition from process one to process two without crashing =)

[E*C*H*O]

I have been a happy DVDFab customer for many years, but for the past few months it has been very limited. It would make me very happy to help solve this problem!

I don't think I mentioned it, but I am able to use DVDFab on another HP laptop that we own, which is about a year old. It now belongs to the kids, so I'd rather use my own or my husband's new laptops.

[signals]

Thanks for the feedback, it will help isolate the problem.

[E*C*H*O]

I downloaded the v8.1.1.5 and it crashed right when the first process was done and the drive opened for the blank disc, same as v8.1.1.2.

I also tried to follow the directions that I got back in June, where I saved the movie folder on my hard drive, then attempted to save on the disc, but that failed as well.

When my computer crashes, I get a BLUE SCREEN. It looks like the error message is: "DRIVER_IRQL_NOT_LESS_OR_EQUAL"

[E*C*H*O]

Have any of you with this problem tried the latest version, v8.1.1.5 and if so what were the results?

If you will direct me to that version, I will try it. Everything I see refers to v8.1.1.2

Thanks!

ETA: Nevermind. I found the link and will give it a go.

[signals]

Have any of you with this problem tried the latest version, v8.1.1.5 and if so what were the results?