dvdfab crashing computer getting BSOD

[E*C*H*O]

Add me to the list of users that has the exact same problem. I have a Toshiba Satellite E305 (?) with v. 8.1.1.2. I first experienced the crash problem shortly after purchasing, so I exchanged it with the same model but it still crashes. Today I downloaded the latest version of DVDFab software onto my husband's new HP and it crashes also!!!

I was in communication with DVDFab back in June, but nothing was resolved. The recommendation was to save to my hard drive and then burn the disk. It'd be nice if DVDFab would help with a solution.

"Please make sure you've upgraded to the latest version of DVDFab QT 8.1.0.0. You can follow the steps as follows, we use "Main Movie" mode as the example:
1) Insert the original movie into your DVD drive, after analyze, choose the target location as one of your hard drive, start to copy.
2) After finished the copying process, you will get a folder named of "MainMovie" which is in your save location.
3) Choose "Main Movie" mode on start screen, choose the saved movie folder as the source, insert a blank disc into your DVD burner, choose your DVD burner as the target to burn."

[kdpooh]

I have a external one also i will have to try this and see if it works..........

I have an external DVD writer and thought, what the heck, let me try it. I hooked it up to the laptop, putting the original DVD in the rom on the laptop
and a blank one in the external writer. It worked fine. Just wanted to let you guys know. Now, it will be nice if I didn't have to hook it up in the first place.

[dhanu56]

worked with an external DVD writer

I have an external DVD writer and thought, what the heck, let me try it. I hooked it up to the laptop, putting the original DVD in the rom on the laptop
and a blank one in the external writer. It worked fine. Just wanted to let you guys know. Now, it will be nice if I didn't have to hook it up in the first place.

[kdpooh]

Come on someone come up with the answer PLEASE...........

I Miss being able to use my dvdfab

[kdpooh]

I was wondering if the new version that was released yesterday would work or not.

I sure hope someone in the development department figures this out. I miss this program. I cant seem to get a good minidump file to post for them either. For some reason mine is not saving it correctly. When i get the BSOD it says it writing the file, but where it shows the progress it just shows dots not a percentage like it used. I wish someone would help us here.

FYI I just downloaded 8.1.1.2 released today and it does the same thing.

Klupcheck

[klupcheck]

FYI I just downloaded 8.1.1.2 released today and it does the same thing.

Klupcheck

What i added is what is in the minidump folder under windows. It doesnt show finished when it does the BSOD. It used to show a percentage and I'm not getting that anymore.

[klupcheck]

BSOD

After reading your post I ran to see if my laptop (Toshiba 775) would play DVDfab created dvd's and it did.

I still cannot use DVDfab on my new 775 without getting the BSOD at 100% just before it ejects the master looking for a blank dvd. Very disappointed that my software no longer works.

I do think this is just the beginning of problems other Windows 7 OS users with silverlight software installed. Hopefully the software engineers will solve the problem.

Klupcheck

I have the BSOD also. The first laptop I purchased was a Toshiba 755, I returned it, not realizing that the issue might be the software. But after getting the BSOD, the laptop would not recognize any DVD so I actually returned the laptop after 5 days and purchased an ASUS, and guess what, the same BSOD. That laptop still does recognize dvd's so I don't have that issue, just the OS crash.

[dhanu56]

Same issue

I have the BSOD also. The first laptop I purchased was a Toshiba 755, I returned it, not realizing that the issue might be the software. But after getting the BSOD, the laptop would not recognize any DVD so I actually returned the laptop after 5 days and purchased an ASUS, and guess what, the same BSOD. That laptop still does recognize dvd's so I don't have that issue, just the OS crash.

[kdpooh]

I believe the same thing, it has to do with some compatibility problem. I sure wish someone would figure it out. I love this program and i am unable to use at the moment. If someone would please help. I am willing to try and do whatever you suggest.

It is definitely a problem that the DVDfab tech people should look into. If two users are experiencing the same problem. I still think it has something to do with Microsoft Silverlight copy protection. I love this program and can no longer use it. Someone please help?

Klupcheck

[klupcheck]

Exact same problem as Kdpooh... ?????

It is definitely a problem that the DVDfab tech people should look into. If two users are experiencing the same problem. I still think it has something to do with Microsoft Silverlight copy protection. I love this program and can no longer use it. Someone please help?

Klupcheck

I just bought a toshiba satellite P775, windows 7 64bit, intel 7 laptop. Installed dvd fab 8.0.5.6, which i was using on my old computer and love.

But on this computer i open dvdfab, start copying the movie, and it gets to the point of where it ejects so you can put the blank dvd in and write, and instead it ejects and i get the BSOD.

I have a Matshita BD-CMB UJ141EL dvd/cd-rom drive.

[kdpooh]

I didnt understand one thing in that

..

[Gummigutta]

Loading Dump File [D:\080711-23166-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
************************************************** **************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
************************************************** **************************
Executable search path is:
************************************************** *******************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
************************************************** *******************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0xfffff800`02e4c000 PsLoadedModuleList = 0xfffff800`03091e90
Debug session time: Sun Aug 7 17:08:25.369 2011 (UTC + 2:00)
System Uptime: 0 days 0:18:19.337
************************************************** *******************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
************************************************** *******************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols

..

[kdpooh]

I tried again today and this is the file i get. Not sure what i am doing wrong

That's seems to be some other dumpfile.

File name is usually like "Mini050511-01.dmp"

Also don't interrupt the BSOD when creating dump file.

[kdpooh]

What i added is what is in the minidump folder under windows. It doesnt show finished when it does the BSOD. It used to show a percentage and I'm not getting that anymore.

That's seems to be some other dumpfile.

File name is usually like "Mini050511-01.dmp"

Also don't interrupt the BSOD when creating dump file.

[kdpooh]

Now I dont feel so bad, someone else's is doing the same thing. I dont understand why the dump file doesnt seem right.

I think we are on to something, I have the exact same problem. My brand new computer is also a Toshiba Satellite Pro L770 Series. I get the exact same problem, copy movie ok and then just as it ejects the disc I get the BSOD and the system reboots. I thought it might have something to do with Silverlight. I have never had a problem before with any of my PC's and I have loaded the newest version of DVDfab.

Any help is much appreciated..

Klupcheck