License/Key Cannot install properly

[dav4is]

Re-installing dvdfab on my new computer, attempt to copy a disk won't compress. Says copy option "expired".

[signals]

First, you must have your DVDFab key file on the new machine. You can get it off the old one or just download a new one from the Member link on the DVDFab website. If you already have it on the new PC, try to register it again. Be sure to run the DVDFab installer "As Administrator". Check the expiration date for that option while you are in the Member center on the website. If there is an error in the expiration date, email sunny@dvdfab.com.

[dav4is]

I have the key, and registration says was successful, but when I change the quality from dvd9 to dvd5, it tells me The "DVD Copy" option is expired, and to please buy or renew it at the www.dvdfab.com.

Now, I'm lost.

[maineman]

Click on the ? icon (upper right of Fab screen)
> click About (dropdown menu)

What is the expiration date?

[dav4is]

Expiration date? It doesn't tell me that. That would be too easy!
Where should I look?

[CBR929]

Expiration date? It doesn't tell me that. That would be too easy!
Where should I look?

Do as my friend said, and you will see your registered options and expiration info

Click on the ? icon (upper right of Fab screen)
> click About (dropdown menu)

What is the expiration date?

[dav4is]

Same thing.
Shows RODERIC DAVIS (6126032) ... Expired
with no specific date.

[signals]

If it says expired, that is why it won't let you compress. If you think it should not be expired, do as I suggested in post #2 and contact Sunny. You can check the expiration date in the Member center on the website. You have to register before you can access it. Use the Create Account button.