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    Trouble with DVD9's on set top players

    Hello,

    I've been using DVDFab for years without any problems, but recently I'm having problems burning DVD9 discs.

    Everything goes through alright and it even says that it has burned it successfully, but when I put the disc into a set top player, it will not be recognized.

    Of course, I have changed my set top player, and I've tried the discs in several others players but non of them read the discs.

    The discs do play on a pc, but not the set top boxes.

    I've even tried burning the discs using Nero and Imageburn, but with the same results, so I assume something is going wrong at the copying stage.

    It could be the media, yes, but I'm using the same brand that I've always used.

    I'm using 8.1.9.6.

    Any thought? Many thanks.

    #2
    Update to 8.2.1.2 here: and post your logs if you still have a problem.
    How to post the internal log


    Things should be made as simple as possible, but no simpler.
    Albert Einstein

    Comment


      #3
      Update to the current DVDFab version. Post a burn log from which ever burn engines you have used. With ImgBurn, make sure it is set to put the ISO9660 and UDF 1.02 file system data on the disc. General advice for burn problems, especially DL blanks, is to use only Verbatim AZO dye media.
      Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
      Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

      Comment


        #4
        Thanks very much. I'll give that a try.

        Comment


          #5
          Hello,

          Sorry, but how do I put the ISO9660 and UDF 1.02 file system data on the disc with imgburn?

          Comment


            #6
            See the attached image, hope it helps. Post the ImgBurn log from one of these that doesn't play in the standalone player.
            Attached Files
            Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
            Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

            Comment


              #7
              Hello,

              I've just burned two discs that failed with the new 8.2.1.2 version. I couldn't find the log file for imgburn, but below is the log file for DVDFab (it's from the the internal log, is this correct?):

              0m 01.84s: GPUAccelerate: 28729
              0m 02.58s: CUDA cap: 1
              0m 02.58s: Support coreavc decode: 1
              0m 02.58s: Graphics info: NVIDIA GeForce GTX 260 : 5.0 : 1.3
              0m 02.58s: Qt Translator file load success
              0m 02.82s: Load config successful.
              0m 02.82s: Init profile data driver sucessful.
              0m 06.90s: Init GPU settings sucessful.
              0m 06.90s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
              0m 06.90s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
              0m 07.27s: Config ExBar successful.
              0m 07.27s: dvd2dvd have 8 elements.
              0m 07.50s: dvd2mobile have 32 elements.
              0m 08.76s: blu-ray2blu-ray have 4 elements.
              0m 08.81s: blu-ray2mobile have 21 elements.
              0m 09.65s: blu-ray23d have 7 elements.
              0m 09.88s: blu-ray2dvd have 1 elements.
              0m 09.93s: file2mobile have 31 elements.
              0m 11.16s: file2dvd have 1 elements.
              0m 11.19s: file2bluray have 1 elements.
              0m 11.69s: Config work ui controls successful.
              0m 16.62s: Init burn engine successful.
              0m 16.86s: StartNotify successful.
              0m 51.93s: opening folder N:/FATHER_OF_INVENTION/VIDEO_TS/
              0m 52.31s: pathplayer enabled
              0m 52.50s: button: vts_1 menu_1 pgc_2 cell_2 sector_2096 count_4
              0m 52.99s: button: vts_1 menu_1 pgc_3 cell_1 sector_22459 count_4
              0m 53.04s: button: vts_1 menu_1 pgc_4 cell_2 sector_45931 count_7
              0m 53.05s: button: vts_1 menu_1 pgc_6 cell_1 sector_60067 count_7
              0m 53.06s: button: vts_1 menu_1 pgc_5 cell_1 sector_52524 count_7
              0m 53.08s: button: vts_1 menu_1 pgc_7 cell_1 sector_67610 count_7
              0m 53.15s: button: vts_1 menu_1 pgc_8 cell_2 sector_76048 count_3
              0m 53.17s: button: vts_1 menu_1 pgc_9 cell_1 sector_79910 count_3
              8m 10.92s: opening drive D
              8m 10.92s: opened i/o
              8m 10.92s: got media type 14
              8m 10.93s: got max lba 0
              45m 01.84s: opening drive D
              45m 01.98s: opened i/o
              45m 01.98s: got media type 14
              45m 01.99s: got max lba 0
              86m 01.76s: opening drive D
              86m 02.48s: opened i/o
              86m 02.48s: got media type 14
              86m 02.78s: got max lba 3732063
              86m 02.88s: type DVD-VIDEO
              86m 02.89s: volume label FATHER_OF_INVENTION

              Comment


                #8
                Hello,

                I've just burned two discs that failed with the new 8.2.1.2 version. I couldn't find the log file for imgburn, but below is the log file for DVDFab (the first one is from the the internal log, the second one is another log file I found):

                0m 01.84s: GPUAccelerate: 28729
                0m 02.58s: CUDA cap: 1
                0m 02.58s: Support coreavc decode: 1
                0m 02.58s: Graphics info: NVIDIA GeForce GTX 260 : 5.0 : 1.3
                0m 02.58s: Qt Translator file load success
                0m 02.82s: Load config successful.
                0m 02.82s: Init profile data driver sucessful.
                0m 06.90s: Init GPU settings sucessful.
                0m 06.90s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
                0m 06.90s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
                0m 07.27s: Config ExBar successful.
                0m 07.27s: dvd2dvd have 8 elements.
                0m 07.50s: dvd2mobile have 32 elements.
                0m 08.76s: blu-ray2blu-ray have 4 elements.
                0m 08.81s: blu-ray2mobile have 21 elements.
                0m 09.65s: blu-ray23d have 7 elements.
                0m 09.88s: blu-ray2dvd have 1 elements.
                0m 09.93s: file2mobile have 31 elements.
                0m 11.16s: file2dvd have 1 elements.
                0m 11.19s: file2bluray have 1 elements.
                0m 11.69s: Config work ui controls successful.
                0m 16.62s: Init burn engine successful.
                0m 16.86s: StartNotify successful.
                0m 51.93s: opening folder N:/FATHER_OF_INVENTION/VIDEO_TS/
                0m 52.31s: pathplayer enabled
                0m 52.50s: button: vts_1 menu_1 pgc_2 cell_2 sector_2096 count_4
                0m 52.99s: button: vts_1 menu_1 pgc_3 cell_1 sector_22459 count_4
                0m 53.04s: button: vts_1 menu_1 pgc_4 cell_2 sector_45931 count_7
                0m 53.05s: button: vts_1 menu_1 pgc_6 cell_1 sector_60067 count_7
                0m 53.06s: button: vts_1 menu_1 pgc_5 cell_1 sector_52524 count_7
                0m 53.08s: button: vts_1 menu_1 pgc_7 cell_1 sector_67610 count_7
                0m 53.15s: button: vts_1 menu_1 pgc_8 cell_2 sector_76048 count_3
                0m 53.17s: button: vts_1 menu_1 pgc_9 cell_1 sector_79910 count_3
                8m 10.92s: opening drive D
                8m 10.92s: opened i/o
                8m 10.92s: got media type 14
                8m 10.93s: got max lba 0
                45m 01.84s: opening drive D
                45m 01.98s: opened i/o
                45m 01.98s: got media type 14
                45m 01.99s: got max lba 0
                86m 01.76s: opening drive D
                86m 02.48s: opened i/o
                86m 02.48s: got media type 14
                86m 02.78s: got max lba 3732063
                86m 02.88s: type DVD-VIDEO
                86m 02.89s: volume label FATHER_OF_INVENTION

                -----------------------------------------------------------------------


                I 18:15:00 ImgBurn Version 2.5.7.0 started!
                I 18:15:00 Microsoft Windows 7 Professional x64 Edition (6.1, Build 7601 : Service Pack 1)
                I 18:15:00 Total Physical Memory: 4,193,328 KB - Available: 1,521,392 KB
                W 18:15:00 Duplex Secure's SPTD driver can have a detrimental effect on drive performance.
                I 18:15:01 Initialising SPTI...
                I 18:15:01 Searching for SCSI / ATAPI devices...
                I 18:15:04 -> Drive 1 - Info: ATAPI iHAS524 B AL2A (D (ATA)
                I 18:15:04 Found 1 DVD±RW/RAM!
                I 18:15:05 Operation Started!
                I 18:15:05 Building Image Tree...
                I 18:15:06 Checking Directory Depth...
                I 18:15:06 Calculating Totals...
                I 18:15:06 Preparing Image...
                I 18:15:26 Using Layer Break LBA: 664927 -> 2053104 (VTS_01, PGC: 1, Chapter: 4, Cell: 4, Vob/Cell ID: 1/4, Time: 00:22:01, SPLIP: Yes -> No)
                I 18:15:26 Checking Path Length...
                I 18:15:26 Contents: 10 Files, 2 Folders
                I 18:15:26 Content Type: DVD Video
                I 18:15:26 Data Type: MODE1/2048
                I 18:15:26 File System(s): ISO9660, UDF (1.02)
                I 18:15:26 Volume Label: FATHER_OF_INVENTION
                I 18:15:26 IFO/BUP 32K Padding: Enabled
                I 18:15:26 Region Code: 1, 2, 3, 4, 5, 6, 7, 8
                I 18:15:26 TV System: PAL
                I 18:15:26 Size: 5,565,888,512 bytes
                I 18:15:26 Sectors: 2,717,719
                I 18:15:26 Image Size: 8,409,513,984 bytes
                I 18:15:26 Image Sectors: 4,106,208
                I 18:15:26 Operation Successfully Completed! - Duration: 00:00:20
                I 18:15:26 Operation Started!
                I 18:15:26 Source File: -==/\/[BUILD IMAGE]\/\==-
                I 18:15:26 Source File Sectors: 4,106,208 (MODE1/2048)
                I 18:15:26 Source File Size: 8,409,513,984 bytes
                I 18:15:26 Source File Volume Identifier: FATHER_OF_INVENTION
                I 18:15:26 Source File Volume Set Identifier: 413A91E2003EA7D0
                I 18:15:26 Source File Application Identifier: IMGBURN V2.5.7.0 - THE ULTIMATE IMAGE BURNER!
                I 18:15:26 Source File Implementation Identifier: ImgBurn
                I 18:15:26 Source File File System(s): ISO9660, UDF (1.02)
                I 18:15:26 Destination Device: [3:0:0] ATAPI iHAS524 B AL2A (D (ATA)
                I 18:15:26 Destination Media Type: DVD+R DL (Disc ID: RICOHJPN-D01-67)
                I 18:15:26 Destination Media Supported Write Speeds: 4x, 6x, 8x
                I 18:15:26 Destination Media Sectors: 4,173,824
                I 18:15:26 Write Mode: DVD
                I 18:15:26 Write Type: DAO
                I 18:15:26 Write Speed: MAX
                I 18:15:26 DVD+R DL Reserve Track: No
                I 18:15:26 Link Size: Auto
                I 18:15:26 Lock Volume: Yes
                I 18:15:26 Test Mode: No
                I 18:15:26 OPC: No
                I 18:15:26 BURN-Proof: Enabled
                I 18:15:26 Write Speed Successfully Set! - Effective: 11,080 KB/s (8x)
                I 18:15:26 Book Type Setting: DVD-ROM
                I 18:15:26 Advanced Settings - Force HT: No, Online HT: No, OverSpeed: No, SmartBurn: Yes
                I 18:15:26 Optimal L0 Data Zone Capacity: 2,053,104
                I 18:15:26 Optimal L0 Data Zone Method: IFO Cell Boundary
                I 18:16:30 Set L0 Data Zone Capacity Succeeded!
                I 18:16:35 Filling Buffer... (40 MB)
                I 18:16:36 Writing LeadIn...
                I 18:16:38 Writing Session 1 of 1... (1 Track, LBA: 0 - 4106207)
                I 18:16:38 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 4106207)
                I 18:16:38 Writing Layer 0... (LBA: 0 - 2053103)
                I 18:25:29 Writing Layer 1... (LBA: 2053104 - 4106207)
                I 18:34:34 Synchronising Cache...
                I 18:34:41 Closing Track...
                I 18:34:42 Finalising Disc...
                I 18:35:19 Exporting Graph Data...
                I 18:35:19 Graph Data File: C:\Users\Mark Lewis\AppData\Roaming\ImgBurn\Graph Data Files\ATAPI_iHAS524_B_AL2A_26-SEPTEMBER-2012_18-15_RICOHJPN-D01-67_MAX.ibg
                I 18:35:19 Export Successfully Completed!
                I 18:35:19 Operation Successfully Completed! - Duration: 00:19:49
                I 18:35:19 Average Write Rate: 7,632 KB/s (5.5x) - Maximum Write Rate: 11,159 KB/s (8.1x)
                I 18:35:20 Close Request Acknowledged
                I 18:35:20 Closing Down...
                I 18:35:20 Shutting down SPTI...
                I 18:35:21 ImgBurn closed!

                Comment


                  #9
                  Hi thirtynine
                  You have two problems with your logs.
                  First the discs your using are considered garbage, sorry.
                  Consider picking up some Verbatim with the AZO dye on the package label.

                  Second your burning way to fast for this media.
                  If you would like to try and salvage these discs slow your speed to 4X
                  Hope this helps
                  CBR929
                  Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


                  Setting Up ImgBurn and DVDFab to work together

                  Tips for Posting DVDFab Logs in the Forum

                  Comment


                    #10
                    Thanks very much. I'll try your suggestions.

                    Comment


                      #11
                      Hello,

                      I tried burning slower but it still didn't work. I am reluctant to admit that it could be the discs. I am reluctant because I have, without exaggeration, burnt hundreds of AOne DVD9 discs using DVDFab without any problems whatsoever, until now. Perhaps they have changed something in their production of the discs?

                      Anyway, I feel that I have tried everything else so I am willing to buy a different brand. I have not had much luck with Verbatims in the past so I usually try to steer clear of them. They are very expensive as well.

                      However, I have been looking for the discs that you recommend but I cannot find any DVD9 verbatims with that AZO dye on them. Can you point me in the right direction?

                      Alternatively, are there any other brands that are compatible, bearing in mind that I will be using them on a Panasonic DVD set-top player (I know Panasonic can be fussy).

                      Many thanks.

                      Comment


                        #12
                        No, wait, I found some.

                        But they are bloody expensive! I can't really justify paying that much for what I will need them for.

                        What about Traxdata, are they okay?

                        Anyway, thanks again.
                        Last edited by thirtynine; 10-01-2012, 09:44 AM.

                        Comment


                          #13
                          Your Burner is Dieing

                          99% chance that your problem is simply a worn-out laser in your burner. I have covered this in detail elsewhere in these forums, so I won't belabor it here other than to hit the high points:
                          1. High speed burning takes a lot more power than low speed.
                          2. DL media takes a LOT more power than single layer, no matter what speed is used.
                          3. Lasers do get weaker with use.

                          I have burned thousands and thousands of discs (probably more than 10,000) on many different types of burners (stand-alone boxes and computers too), and I have found this problem in every type of burner. Over the last 10 years or so I have worn out at least 10 different burners, so I've seen it a lot. DVD9 media is terribly more problematic than any other type, and this problem ALWAYS shows up for me first with that media. Replacing the burner is the only solution; although, using different brands of blanks will sometimes seem to work OK for a relatively few more burns. When the problem start on DVD9 media, the burner is usually fine to continue using for DVD5 for quite a long time.

                          By the way, long before those discs got so bad they would not even be recognized in your players, you were getting bad burns - The first symptom is that burned DVD9 discs SEEM OK when you test them, but they do not play properly towards the end of the disc (outside edge). You will see lots of pausing, stuttering, and macroblocking. If your programs have chapters, tabbing to them towards the end will take much longer to resume playing.

                          Because of these problems, I avoid DVD9 media wherever possible any more - it just ain't worth the problems, risk, and cost of trashed media. With BD25 media now below $1 ea they are both cost effective and provide MUCH more flexibility for packing multiple programs on a single disc, so that is what I use for most new recording. But because they hold so much, I haven't burned more than about 100 of them so far, so way too soon to know if they will show the same problems with worn-out burners and troublesome media that we see with DVD9.

                          Comment


                            #14
                            Focus on your Burner - Not the Blanks

                            Originally posted by thirtynine View Post
                            No, wait, I found some.

                            But they are bloody expensive! I can't really justify paying that much for what I will need them for.

                            What about Traxdata, are they okay?

                            Anyway, thanks again.
                            I know what I am going to say will step on the toes of some who pray to the media brand gods, and I apologize. I have no interest in going into the media brand debates, but I will briefly offer my opinion in hopes of saving you lots of $$, frustration, and wasted time chasing that ghost.

                            I do not dispute that there may be valid differences in "quality" between different brands and types of media. But in my experience it makes very little difference to the average user. Personally, I buy totally by price and surface design (meaning I won't buy any disc that has all sorts of writing and crap on the surface so that in interferes with my labels). I have burned close to 10,000 discs and get no more than about 2 coasters per 100 blanks, and most of those are caused by a visible surface defect. This does NOT include any problems caused by worn our burners, as I discussed above! In general, I never pay more than about 12 cents per DVD5 blank, and I am currently paying about 70 cents per printable BD25 blank.

                            Bottom line is that I test 100% of the discs I burn by at least loading them in a different player and tabbing to the very end of every program to verify they are fully readable. I did not spend the time and effort to do all that testing in years past, but as I started finding the problems with worn out burners I learned the hard way about how many of the recordings had been going bad before the discs started not loading at all. So now I test them all right up front to catch the very first ones that signal a worn out burner.

                            I do go back to my library to watch old discs frequently, and I have never found EVEN ONE SINGLE DVD that has gone bad from sitting for years. In fact, last year I previewed ALL of the oldest 4,000 discs recorded prior to my total changeover to HD, just to check the picture quality and see which ones were poor enough to justify new recordings (what looked just great back on the old 4:3 SDTVs don't look so good now!), and while I found plenty that had poor recording quality, not a single one had playback problems.

                            If expensive media works great, that is a wonderful thing - but it does not in any way prove that cheap media will not also work great. So buy whatever brand of media that makes you happy, but keep an open mind about other possible causes of your problems - it is quite likely NOT the media.

                            BTW - at around $17 for new DVD burners at places like Newegg, it is cheaper to try that than spend money on new blanks to throw away! And stop using DVD9 media if you can - those burners will last a LOT longer! Consider trying BD instead of DVD if you need more than 4.7 GB capacity (obviously this does not apply if you are just duplicating an existing DVD9 disc). Asus BD burners are often on sale for close to $50, and even at about $1 per blank, they are still more cost effective that what you typically pay for DVD9 media.

                            I also recommend always burning at the slowest speeds listed for the media in use to extend the life of your burner.
                            Last edited by Mauser; 10-03-2012, 02:12 PM.

                            Comment


                              #15
                              Originally posted by Mauser View Post
                              BTW - at around $17 for new DVD burners at places like Newegg, it is cheaper to try that than spend money on new blanks to throw away!
                              Sorry I haven't replied sooner, been waiting for some TDK discs to arrive. Well they have arrived and I've just made two coasters!

                              I like your comments on media brands, and I have to agree with you. I'm sure there is something else going on here which is ruining my discs.

                              I only bought this burner a few weeks ago, so I am surprised that it's knackered already. But I like your reasoning about buying a new burner instead of buying lots of different media brands. I think I'll try that.

                              Thanks for taking the time to reply. You've made some very informative points.

                              Many thanks.

                              Comment

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