This is very strange. I've been using various versions of HD Decrypter without any issues, the last version was 8.2.1.8. A little while ago, my primary HD crashed (actually a "SMART" drive failure error). Not my boot/apps drive, but a second drive that has the Swap and Temp files on it. I did not try using DVDFab until I got the crashed drive cloned. Around the same time, I also accepted a new video driver for my ATI/AMD HD-4650 video card, but still before my next use of DVDFab. I'm running Win7-x64.
Initially, I got a crash screen a few times, then nothing. Now, double-clicking on the DVDFab Icon doesn't do anything, but does update the "dvdfab_internal.log" file. I checked the log file, and most entries were blank. I tried different versions, 8.1.6.8, 8.2.1.8, 9.0.0.6/7, and still no joy. On one iteration, I went through the Registry, and deleted all references to DVDFab, but still no joy. Even more bizarre, is I tried to install Xilisoft Blu-Ray Ripper, and it too crash's. In both cases, there's no indication what's crashed, but its also funny that both are crashing. Something in common? Also, I'm getting "Bad System Directory" error on the Profile Editor (may be unrelated). All my other video conversion apps seem to be working (i.e. MakeMKV, tsMuxer, Vidcoder, etc.).
Of the four versions of DVDFab, at least 8.2.1.8 returns some log messages (but not all the time), such as:
DVDFab 8.2.1.8 (2012/11/10 02:01:34)
0m 05.46s: exception at _getmbcp
0m 30.30s: exception at _getmbcp
0m 30.30s: warning: invalid gpu detect handle
None of the other versions offer any messages. The "_getmbcp" error appears to be a "Returns the current multibyte code page" error. However, the "invalid gpu detect handle" kind of tells me that this may be related to the video drivers. Ever since the last ATI update, I'm also getting a "Kdbsync.exe not working" error, which I understand is also related to the video driver.
I Google'd the "Kdbsync.exe not working" error, and the concensus is to delete the driver, and let Windows reinstall it. That didn't work. I also uninstalled the complete driver package, and installed an earlier version that I thought worked, but that too still gives me the "Kdbsync.exe not working" error, and hasn't effected DVDFab's ability to run.
I might also add that I'm at the point that after trying many other packages, DVDFab is the one for me, but I must resolve this problem before I can continue.
Please help!
Initially, I got a crash screen a few times, then nothing. Now, double-clicking on the DVDFab Icon doesn't do anything, but does update the "dvdfab_internal.log" file. I checked the log file, and most entries were blank. I tried different versions, 8.1.6.8, 8.2.1.8, 9.0.0.6/7, and still no joy. On one iteration, I went through the Registry, and deleted all references to DVDFab, but still no joy. Even more bizarre, is I tried to install Xilisoft Blu-Ray Ripper, and it too crash's. In both cases, there's no indication what's crashed, but its also funny that both are crashing. Something in common? Also, I'm getting "Bad System Directory" error on the Profile Editor (may be unrelated). All my other video conversion apps seem to be working (i.e. MakeMKV, tsMuxer, Vidcoder, etc.).
Of the four versions of DVDFab, at least 8.2.1.8 returns some log messages (but not all the time), such as:
DVDFab 8.2.1.8 (2012/11/10 02:01:34)
0m 05.46s: exception at _getmbcp
0m 30.30s: exception at _getmbcp
0m 30.30s: warning: invalid gpu detect handle
None of the other versions offer any messages. The "_getmbcp" error appears to be a "Returns the current multibyte code page" error. However, the "invalid gpu detect handle" kind of tells me that this may be related to the video drivers. Ever since the last ATI update, I'm also getting a "Kdbsync.exe not working" error, which I understand is also related to the video driver.
I Google'd the "Kdbsync.exe not working" error, and the concensus is to delete the driver, and let Windows reinstall it. That didn't work. I also uninstalled the complete driver package, and installed an earlier version that I thought worked, but that too still gives me the "Kdbsync.exe not working" error, and hasn't effected DVDFab's ability to run.
I might also add that I'm at the point that after trying many other packages, DVDFab is the one for me, but I must resolve this problem before I can continue.
Please help!
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