I know this has been brought up on this forum before, but I cannot find answers, only questions.
I purchased a lifetime copy of DVD Ripper a couple of years ago. Recently, due to the fact that encryption updates are only being done for DVD 9 now, I reluctantly updated. I do not like the new interface or much else about the program, but I need the newer updates, and per the forum, they will not be provided for 8 anymore.
I am able to log into the Member Center and see my lifetime license for DVD Ripper. I can download the key. 8 is still working fine. However, every time I try to get 9 to register, it comes back saying email or password are wrong. They are not. I've even reset the password, just to be sure. I've tried the register button and the buy now button. As one would expect, buy now just lets me buy the application AGAIN. I don't need to do that, but 9 will not register. So, I can't rip newer DVD's because the encryption for them is not in 8.
Can someone PLEASE tell me how to resolve this?
Thank you.
I purchased a lifetime copy of DVD Ripper a couple of years ago. Recently, due to the fact that encryption updates are only being done for DVD 9 now, I reluctantly updated. I do not like the new interface or much else about the program, but I need the newer updates, and per the forum, they will not be provided for 8 anymore.
I am able to log into the Member Center and see my lifetime license for DVD Ripper. I can download the key. 8 is still working fine. However, every time I try to get 9 to register, it comes back saying email or password are wrong. They are not. I've even reset the password, just to be sure. I've tried the register button and the buy now button. As one would expect, buy now just lets me buy the application AGAIN. I don't need to do that, but 9 will not register. So, I can't rip newer DVD's because the encryption for them is not in 8.
Can someone PLEASE tell me how to resolve this?
Thank you.
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